Todd Wenzel Buick GMC Of Davison
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Dealership Service Review
service Rating
The oil trail
Written byon 07/08/2022
I dislike what inflation is doing. Vehicles more expensive. Insurance more expensive. Gas more expensive. Oil change more expensive. Oil from removed oil filter, and new oil all over sub structure of vehicle. Dripped all over garage floor, under hood a mess. I cannot clean it all up. I even went through a car wash. Service needs to be more mindful of what they are leaving behind. The customer pays for shop supplies,: use a few rags and wipe up after yourselves. I hope that's all I need to report on.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Todd Wenzel Buick GMC on 07/13/2022
Dealer Response
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. Thank you for bringing this to our attention.
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