Todd Wenzel Buick GMC Of Davison
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Dealership Service Review
service Rating
Not much customer care
Written byon 05/24/2022
Can’t complain with the service itself but I did not like the way I was treated. I highlighted an issue with the power back door and was basically just asked to come back a different time since it just worked fine while talking to them. Guess what? As soon as I went home did not work again and it’s just keep doing it. I specifically asked to skip tire rotation and they just did it anyway. Was probably the last appointment of the day, they were closing up and I just had to go home. Felt really disappointed that day!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Todd Wenzel Buick GMC on 05/25/2022
Dealer Response
Hi Mario. Thank you for taking the time to leave us a review. We are sorry to hear you were only able to leave us 3 stars. We want you to feel comfortable sharing good or bad news with us. We would love to know more so that we can deliver a better experience next time. You may reach us anytime at marketing@toddwenzel.com.
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