Crown Eurocars

Awarded 2016, 2017

Crown Eurocars

Awarded 2016, 2017

Today closed
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Monday
8:30 AM — 7:30 PM
Tuesday
8:30 AM — 7:30 PM
Wednesday
8:30 AM — 7:30 PM
Thursday
8:30 AM — 7:30 PM
Friday
8:30 AM — 7:30 PM
Saturday
9:00 AM — 6:00 PM
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Customer Reviews of Crown Eurocars

5.0
Overall Rating
(190)
Recommend: Yes (123) No (0)
Write a review: Sales | Service
sales Rating

Crown Mercedes

by Happywithcrown on 12/10/2017

What an awesome experience! We were treated like royalty even though we were buying a used car from the moment we arrived onto the property. Our salesman, David Roysden, was absolutely fantastic. Energetic and very knowledgeable yet very patient. My wife's mother died during the negotiations and he was superb! Called with his sincere sympathy and waited on us to get back with him. Couldn't ask for a better experience! Oh yes, my wife is extremely afraid to drive across bridges. So what did David do? He personally delivered our "new" 2011 E350 to the Tampa side for her. A million thanks to David Roysden and everyone at Crown Mercedes. We will definitely be back for our next automobile!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

190 Reviews
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service Rating

Fantastic Service

by Satisfiied1 on 12/13/2017

Charles Apple is a credit to Crown Eurocars. Charles went above and beyond to make sure everything was taken care of during my visit. Great service and great people.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Excellent dealership. No better service anywhere.

by frankad on 12/10/2017

We have two Mercedes and they both get serviced at Crown Eurocars. Charlie Apple is our service rep and he is always professional, experienced and helpful. We highly recommend Crown and Charlie.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Crown Mercedes

by Happywithcrown on 12/10/2017

What an awesome experience! We were treated like royalty even though we were buying a used car from the moment we arrived onto the property. Our salesman, David Roysden, was absolutely fantastic. Energetic and very knowledgeable yet very patient. My wife's mother died during the negotiations and he was superb! Called with his sincere sympathy and waited on us to get back with him. Couldn't ask for a better experience! Oh yes, my wife is extremely afraid to drive across bridges. So what did David do? He personally delivered our "new" 2011 E350 to the Tampa side for her. A million thanks to David Roysden and everyone at Crown Mercedes. We will definitely be back for our next automobile!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Zoltan Krempaszky

by Fernando on 12/09/2017

I am very happy with the first class service provided by Zoltan Krempaszky, from the very beginning and all the way to signing the deal Zoltan's honesty, diligence, and expertise was key in bringing me and my family into the Mercedes Family.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

service Rating

Excellent Service Advisor

by PF10002 on 12/08/2017

Pat MacFarland was an excellent service advisor. My service was completed early and done properly. Highly recommend Crown Mercedes.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? No

Did the dealer honor all commitments made? No

service Rating

Very pleased...

by weiland on 12/03/2017

My service adviser was Tom Cammarata. He was attentive, efficient and communicated all aspects of the repair, while my vehicle was being serviced. I will return at my vehicle required service interval. Well done!

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Outstanding Customer Experience

by JohnB929 on 11/19/2017

Zoltan Krempaszky was my sales person. His professionalism and knowledge of the product was very impressive. Zoltan was sensitive to my needs as a long distance customer and provided reassurance through sincerity in his presentation. He is very genuine. Buying a car online is very stressful. Zoltan was patient, acknowledging my anxiety about the transaction and was empathetic to my concerns. Additionally it took me a few days to fly down to Florida to finish the transaction. He displayed incredible resiliency to waver from his first class service dedication to me as a customer. After my experience with him, Crown Eurocars of St Petersburg FL will be my go to dealer for future sales and be highly recommended to friends and colleagues despite the 1200 mile distance! Sincerely J. B.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

service Rating

Excellent Service

by ricky147 on 11/18/2017

My service adviser was Tom Cammarata and he was great to work with. The service was completed on time and all items I requested were addressed. It was a pleasure to be serviced by Crown Eurocars.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

First time service

by Thorsgirl2017 on 11/09/2017

Although a very busy dealership, my service agent Susan Cardoso took my car back on time and she kept me updated about what was happening as well as some recalls I was not aware of. Those were addressed and I was on my way . I decided during my service to stay as that is the best way a first time client can get a good idea on how the dealership treats their clients. Although not my original dealership I was pleasantly surprised how many times I was asked if I needed anything and how cordial the people who worked there were. Making it my dealership of choice. Susan was great and yes it was a busy day but she handled everything really well.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Helena Bergen at Crown Eurocars is awesome!

by kelvin333 on 10/31/2017

I just bought my 3rd vehicle from Crown Eurostars, and my experience with Helena Bergen has been impeccable, worthwhile, and excellent. Helena was patiently persistent -- in a good way -- during the period when I wasn't ready to make a decision. When that suddenly changed she proved that she has even more patience as we worked through multiple scenarios and what must have been *all* of the dealer consortium inventory. We finally found just the right vehicle and then she found just the right deal for me. I am thoroughly satisfied with how things turned out and will definitely look for her again when it's time for my next purchase.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Mercedes C300 purchased through Bianca

by blakeholtzman on 10/19/2017

Bianca and the entire Crown Eurocars team are amazing. The entire process was smooth and easy from start to finish. I got a great deal on the vehicle and everything was explained to me perfectly. I am very happy with the lease and the sales experience I had with Bianca. I will definitely be going back to them again!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? No

sales Rating

Awesome experience!

by CaseyHobbs on 10/15/2017

Awesome! Streamlined experience. My Sales Rep.(Bianca Presti) was great, professional and straightforward. Worked out financials over the phone. In with my old Mercedes and out with my new Mercedes in an hour and a half. Shopped Lakeland, Tampa, North Orlando and Sandford. Nothing came close to my deal. I met Sales Managers, Finance Managers, Service reps and the Concierge, all were pleasant and professional and thanked me for my business. Can't imagine buying anywhere else. Awesome job!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Excellent Service

by susan1229 on 10/12/2017

Ron Krag gave me exceptional service! This is the 4th Mercedes that I have purchased from him! He always replies to all my questions and gives me the best deals! Thanks again Ron!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

service Rating

Good service

by orthoman on 10/11/2017

Charlie Apple did a great job of taking care of all the details on my service appointment including assistance with getting a loaner car for time my car was being serviced. He did a great job.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

5 Star Service

by xman111 on 09/29/2017

It’s easy to just select to give a 5 Star rating but so harder to live up to that reputation. This is exactly what my sales representative Helena J Bergen and the staff of Crown Eurocars did. I was a very pick buyer and had a very demanding schedule and not once did Helena and Crown let me down. From the moment I found the Mercedes E300 that was made just for me it took Helena and the Crown Eurocars team two days to prepare my car and financing. I was living the Mercedes life and enjoying every bit of it. Thank you Crown Eurocars Job very well done.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great Experience at Crown

by HJS2727 on 08/08/2017

Great price on lease for a 2017 E300, and excellent and personalized service from Larry Chapman. Franco Mudy was also great in explaining how all the wonderful features work. Great place to buy a car!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Zoltan Krempaszky

by 3LouiseB on 08/03/2017

Zoltan made my a happy customer again. I was in a lease I didn't like and he worked mercedes magic. Great experience working with Zoltan and Jessica in finance. Thank you. Oth! Great job!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

service Rating

2012 E350 VEHICLE SERVICE

by GordonFla on 07/29/2017

Charlie Apple championed the service from the appointment through the completion of the service. I was informed of the cost and associated activities previous to commencing any maintenance requirements. Charlie Apple was professional, knowledgable and a great representation of the Crown Mercedes service professionals.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Tom Cammarata

by Prettyboy on 07/17/2017

Very professional and knowledgeable

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Recent lease experience at Crown Mercedes

by Ward2667 on 07/12/2017

This is the 2nd time leasing at Crown Mercedes. Excellent experience both times.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great help from Phillip

by Aenaylor1 on 06/03/2017

Phillip Brinson was so helpful in helping us decide on color of my new 450SL and then finding it for us. I would highly recommend him to our St Pete friends but before we took delivery he got promoted and moved to north Florida! He did however ensure we were serviced well by one of his colleagues, Wally, when we came to get my new car. Congrats on your promo Phillip!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

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