Len Stoler Lexus

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Len Stoler Lexus
11311 Reisterstown Rd, Owings Mills, MD 21117 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
(174)
Recommend:
Yes (56) No (0)
Service Rating
(161)
Recommend:
Yes (89) No (5)
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Dealership Service Review

service Rating
Excellent Service Overall, but Forgetful
Written by Chris Ringgold on 02/03/2025

The Len Stoler Lexus dealership did an excellent job getting me a new tire. However, I had to ask my Advisor to get me a New Tire Cap as they forgot to put one on my new tire.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Len Stoler Lexus on 02/06/2025
Dealer Response
Chris, thanks for the feedback! We're glad to hear you had a positive experience with your new tire at Len Stoler Lexus. We apologize for the oversight on the tire cap and appreciate your understanding. Safe driving!
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