East West Lincoln
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Dealership Service Review
service Rating
Great service, friendly staff
Written by 06/22/2016
onI had several recalls on my vehicle and every Ford dealer I called could not see me for 2-3 weeks. I called East West Lincoln and spoke to Kevin, the service manager, who was able to bring me in the next morning. He also arranged for JW (a team member) to bring me to work and pick me up when my car was ready. The recalls were addressed and fixed in timely manner and Mike explained to me all the work that had been done. I had a very pleasant experience overall.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes