Ourisman Chrysler Dodge Jeep Ram
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Dealership Service Review
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Vehicle would not start after their recall repairs
Written byon 10/07/2014
Should have known better than to return to this dealership!!! Took my Grand Cherokee in for recall work after being told that it had to be done this week or the parts would be gone. After they did the recall work, I was given a long list of recommended services (several thousand dollars worth) to be done that I declined. When my wife went to pick it up, it would not start and they asked for $500 to fix it. I will not return and you should not entertain the thought of going either.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No