Heritage Toyota Catonsville

A week ago, I went online and requested a price for 2016 Toyota Camry LE. I got a lot of responses from number of local dealerships but the Baltimore Russel Toyota was the only one whose Internet Consultant Diane called me and gave me a REAL price with all the discounts included and explained, right away, straightforward and simple. That was exactly what I was waiting for, so I decided to visit Russel Toyota next Saturday. On Friday I got a call from Russel's Sales Consultant Stanislav Noskov who confirmed that they were expecting me, and they do have the models and colors I was asking for. He ensured me that he will help me with any questions and concerns, and will make the process as smooth as possible. My wife and me, we both spent a very nice day at Russel Toyota with Stas who was patient and professional, friendly and helpful. Not only he gave us a ton of information about different options available, but he literally become our friend whom we could trust completely. We checked few cars, compared some options and colors, took a test-drives, and finally I got my new Camry, washed and filled, with permanent registration card and permanent tag plate installed. The whole experience was awesome. No pushing, no nonsense, just nice, relaxed and friendly conversation. We were really excited. My wife's Corolla is just 3 years younger than my old Camry, so in few years we will have to replace it, too. We don't know yet when exactly our Corolla will ask for retirement but we know for sure WHERE we will find the next one, and WHO will be our Sales Person. Very nice place, very friendly people, excellent selling practice. Thank you, Russel Toyota, thank you, Stas!