Awarded 2017

Flood Ford Lincoln of Narragansett

Awarded 2017
Today 08:00 AM - 08:00 PM
Open Now
Sunday
closed
Monday
08:00 AM - 08:00 PM
Tuesday
08:00 AM - 08:00 PM
Wednesday
08:00 AM - 08:00 PM
Thursday
08:00 AM - 08:00 PM
Friday
08:00 AM - 08:00 PM
Saturday
08:00 AM - 05:00 PM

Customer Reviews of Flood Ford Lincoln of Narragansett

5.0
Overall Rating
(16)
Recommend: Yes (16) No (0)
Write a review: Sales | Service
sales Rating

A stress free purchase.

by jjciolino on 01/30/2018

Buying a car should be fun and exciting, but it's not always like that. I've always felt a lot of pressure to buy, even if I'm not ready. Dealing with George Shakel at Flood Ford, I never felt that way once. When I wanted a day to be sure this was the right car and at the right price for me and my wife, George said "No problem." without any pressure. It was then that we really felt great about Flood Ford. We went back the next day and bought our new Lincoln. In the end, the whole experience was fun and exciting.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
37 Reviews
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sales Rating

A stress free purchase.

by jjciolino on 01/30/2018

Buying a car should be fun and exciting, but it's not always like that. I've always felt a lot of pressure to buy, even if I'm not ready. Dealing with George Shakel at Flood Ford, I never felt that way once. When I wanted a day to be sure this was the right car and at the right price for me and my wife, George said "No problem." without any pressure. It was then that we really felt great about Flood Ford. We went back the next day and bought our new Lincoln. In the end, the whole experience was fun and exciting.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent

by Aalbaugh on 01/11/2018

This was the best experience I have ever had purchasing a vehicle I can not say enough good things about everyone that helped us. Nick snow awesome to talk to, Meghan Shoveltonwentbobaive and beyond to make sure we purchased the exact vehicle we wanted. I left the dealership feeling so happy that I worked with Flood Ford. Thank you,

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good Service

by TPH7029 on 11/08/2017

Your service department was professional and efficient as always. They do a great job. Thanks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

King ranch

by Ikenfly172 on 11/04/2017

One word ? Awesome they found my dream truck in another state and explained all the options for financing even though i came with approval from my bank and showed me where i would save money going through ford credit Love the truck and the dealer. Thanks so much everybody

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ford F 1-50

by Jbyrd1108 on 07/26/2017

Chris was great. Worked with me on a good price and took care of any issues I might have had.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Easy oil change

by Creposa on 07/03/2017

Great service. Thanks. Kids play room could use a little help though :)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Flood Ford Narragansett - Service Center

by PMac602 on 06/27/2017

The service received at Flood is always professional and top quality. My 2014 Explorer went in for an oil change and the technician found a leak and repaired it. Obviously attentive to his work and the Service Manager found that this work would be covered under the vehicles warranty. This cost $0 for the fix. Thank You Flood Ford !

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

above and beyond

by brownie59 on 05/11/2016

I enjoyed my whole experience from start to finish at your dealership. David Bailey went above and beyond the call of duty to make me comfortable with the purchase of my jeep and the trade of my car. Being a disabled person on a limited buget the monthly payment was a big concern and we got pretty close to what I needed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

a "FLOOD" of customer service...

by etravers on 05/06/2016

Joe and George were great. They handled all our needs. I am now on my third lease (MKX) and I am very happy with how they conduct business and treat their customers. I have sent new customers to them because this and plan on doing so going forward.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great car, Great Car Dealer

by CItyLady on 05/03/2016

I walked into the dealership with my grandson on a Saturday afternoon and was met by a very nice salesman, Jim Cipriano. I knew which car I wanted to buy, a 2016 C-Max Energi, and needed a price. He was so helpful and along with the sales manager gave me an estimate within 20 minutes and while they didn't have the car, or any of its year and models, on the lot, they could get one. I do not live in Narragansett, but a couple of days later, a young man arrived at my house to show me last year's model and all its features. I made arrangements with Jim to buy the car with the features I wanted and within 2 weeks I went back to purchase it. Everyone I met at Flood Ford was friendly and cordial to me and my 12 year old grandson. From start to finish, my experience at Flood Ford was first rate - much better than I have ever received from other dealers. I'm looking forward to enjoying my beautiful new hybrid electric car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service and knowledgeable sales consultants

by Cadoe1960 on 04/04/2016

Your salesperson George Shakel is excellent a great follow through person this is the fourth car from Flood and the second deal with George I will continue to be a Flood customer with employees like he and Tim keep up the good work

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A sales manager who gets it right.

by oldhalfback on 03/30/2016

I called for a price on an MKC and at first they weren't real helpful but they connected me to Tim and he gave me a very good price. Over the course of a few phone calls he gave me a good trade in price and after visiting them I purchased a new MKC. The salesman Ryan took care of everything such as insurance and registration. Spent a bit of time showing me the features. Very satisfied with my treatment there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent experience with dealership

by Mountaineer29 on 03/25/2016

This is my 5th MKZ and I love it!!! The salesman, David Bailey, is like interacting with family. He is so personable and makes leasing a vehicle so easy. I highly recommend David and the Flood dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great dealership this is my second purchase from them.

by Pachaug1 on 02/24/2016

All parties were helpful ,patient and listed to our needs.Salesman Ryan Leaf was A+ and I will request him for future sales inquiries.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best Customer Service at Flood Ford

by CraigJinRI on 02/16/2016

I purchased a Ford Fusion Hybrid SE. The staff helped me with all the question I had about the vehicle. They helped me get a lower loan interest rate when I had thought I had gotten the lowest rate possible. The sales associate found a vehicle with all the accessories that I wanted and made sure I was as happy as can be.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Love the popcorn!!

by mustang3197 on 02/05/2016

I needed an new battery for a 2014 mustang and it was installed in an hour and a half. Service dept. was excellent. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

flood ford serv

by service4056 on 01/26/2016

Service is always the best. Note my 2013 focus is a great car bur the windshield wipers are poor

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Flood Narragansett has a great sales team

by JBird114911 on 01/25/2016

Cletus is the man. He sold my wife and I our first car from Flood 6 years ago and we've purchased 3 since. We couldn't have been happier to hear he was back on the FLOOD team this go around. Tim is also great to deal with - you have a great management team down there in Narragansett.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Services

by dms1220 on 12/07/2015

I am very happy with the purchase and support from the Flood Ford team of my 2015 Escape. They were helpful, informative and patient getting me through the financial and features options.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent sales and Finance

by Dannymo4754 on 11/28/2015

Lincoln MKC - George and Meghan were wonderful hassle free and put no pressure on me. They acclimated the options and the payments. I was extremely satisfied and it has been the easiest and most enjoyable vehicle purchase I can remember. I will direct evenone I know to your dealership in Narragansett for the professionalism and relaxed environment. Regards DANIEL Moniz

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Nice and easy

by sjpaliotti on 11/18/2015

The service was good, and staff was very helpful. It was nice that the paperwork part of the process only took a few hours and that I was able to take the fr-s off the lot that night

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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