Sons Kia

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Open Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Sons Kia

5.0
Overall Rating
(26)
Recommend: Yes (26) No (0)
Write a review: Sales | Service
sales Rating

PeeJay

by Peter3145 on 01/16/2018

The friendliness, the effort made to see that I was comfortable, no hassle to make sure I was very satisfied with what I was purchasing

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
30 Reviews
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service Rating

Sons Kia is great!

by Lanetta1 on 02/23/2018

The great energy the associates have even though its early in the morning is amazing. My car was fixed in a timely manner before I had to go to work. Plus the dealership even drove me home and picked me up when my car was ready

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Delighted

by Danielscott on 02/20/2018

Detail of service and answers from technician. Very nice eating area and clean service area. Also had complimentary drinks and snacks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

PeeJay

by Peter3145 on 01/16/2018

The friendliness, the effort made to see that I was comfortable, no hassle to make sure I was very satisfied with what I was purchasing

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Happy

by Millersc01 on 01/12/2018

Very clean facility and friendly staff. They hopefully fixed my problem. Nice dealership to visit. Overall I was very satisfied with them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
sales Rating

New Car Purchase

by Ociewalt on 01/10/2018

When I arrived at Sons Kia Car Dealership, first I was greeted in a warm and friendly manner by the receptionist, and the salesmen in the lobby. I was there to see one particular salesman, Mr. Joel Purnell, whom I met during a previous visit, while my vehicle was being service. He shared information regarding the new vehicle that I was looking at on the showroom floor, but at that time I wasn't interested in purchasing a new vehicle. When I decided that I would come back to see if the vehicle was still there, I knew that he would be my salesman. He handles himself in a very courteous and professional manner. He worked tirelessly with me to get all my concerns answers. I received more than the expected level of professionalism and respect from him. After the car purchase was completed, he took me outside to go over all the features of the car. He went above and beyond to get me the best deal for my purchase. He is a very good person, and salesman. Kia not only have a great employee, but one that is truly an asset.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Very Helpful

by FPorter24 on 12/30/2017

I have not visited this dealership in aleast 6-9 months because I did not like the customer service experience. However, I wanted to try one more time. The attendant was extremely helpful, pleasant and knowledgeable. Hopefully, the dealership will continue to provide this type of customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome experience with Kia

by MarvinPerry on 12/20/2017

The customer service and attention to what i was trying to accomplish. Everyone was very generous. They went over the call the duty to give me what i asked which was NO down payment.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

BEST EXPERIENCE

by Katiebarr22 on 12/16/2017

Great Friendly knowledgeable staff. Helped me and answered all of my questions. Explained things to me in the easiest terms and made me feel better about my situation. Shelby was such a great smart helpful person.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

by Scruffy71 on 12/12/2017

Service tech Shelby advised and fully explained the services performed. She kept me informed as to the status of work being done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Kia survey

by Cathymerritt44 on 12/02/2017

Friendly staff: Jamie Johnson and Jay Jackson did a wonderful job. Spacious and comfortable office space to sit in. Staff offered us something to drink while we wait.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Friendly service...

by Lady_Packrat on 09/30/2017

Friendly service personal. Kept me abreast to everything. It did take over 2 hours for a oil change and tire rotation and that was with an appt.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

Service

by tjdrummer on 09/22/2017

Everything was great. I will always return when I need was work done. The staff is smart and quick to help me with everything.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

"The Butler"

by marylynn4350 on 09/20/2017

"The Butler" was my salesman. I have nothing but good things to say about him and my car shopping experience. He was friendly,helpful, knowledgeable, personal, understanding, accomodating, genuine, and just overall nice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

2016 Kia Sorento

by marshahamrick on 09/14/2017

The staff is very friendly, when I get service done...My vehicle is fixed in a timely manner and everything is always done perfect. Love this dealership..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

great place!

by kimsliselle on 09/13/2017

Ease of being seen without appointment, part was in stock, super nice waiting area with snacks and drinks, TV and WiFi.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing!

by Alexus_Paige12 on 09/05/2017

I absolutely love Kia of McDonough. Customer Service was awesome. The service was fast and they got the job done. The guy who helped me (Manager of the internet services) was absolutely amazing- he made you feel like family and not just another customer. I told him my needs and he made it happen within my budget! My experience here was awesome and I drove off the lot with a 2017 Kia Optima. Thank you Kia of McDonough.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Service@Kia

by LanaVictoria on 09/03/2017

Quick professional friendly service. Clean quiet lounge. IN and out in 35 minutes for an oil change. Was pleasantly surprised with this fast turnaround. Will defiantly use this dealership again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

service dept.

by robertgreen on 09/02/2017

excellent service quick service friendly people clean shop clean waiting area will tell all my friends about this place an it people

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience At Sons Kia McDonough!!

by ColleenW1210 on 09/02/2017

Everyone there was very friendly. David who helped us was very knowledgeable on the car details down to a T. He also didn't push us to buy the most expensive thing on the lot, he knew what we wanted to spend so he went with that when a lot of places will do anything to convince you into something you aren't comfortable with. Also, Maurquis that was training with David was so awesome. He was more like a friend than a salesperson, that's how any experience should be. Once everything was done and we were ready to go, I liked how they got someone to show us how everything on the inside worked and she helped us set it all up before we left the lot. Everyone that helped us that day also said they would be reaching out to us in the next few days to see how things are going and I absolutely love that, shows professionalism and care.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

KIA 2017

by Athenia on 08/31/2017

I loved the customer service and Johnnie Williams personality. He was straight forward about the process. Anita was very nice and her customer service is awesome.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Sons Kia is the best!

by LindseyMac on 08/29/2017

Joel Purnell was amazing! He made sure I was comfortable in the car, and definitely made sure I was taken care. All of the staff were very nice, and had smiles on their faces. The manager(Rich or Richard) was very nice also. I couldn't have asked for a better experience with buying my car. Sons Kia is the best!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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