Harte INFINITI

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9:00 AM - 8:00 PM
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9:00 AM - 8:00 PM
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Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Harte INFINITI

5.0
Overall Rating
(2)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
sales Rating

Don't waste time. Go see Dwight.

by DawnsCarIsSexy on 01/01/2018

After 3 days of torture at other dealerships in the Western Mass and Northern CT area, I found myself at Harte INFINITI. The car is amazing. The price is reasonable. But that's not what you need to know, or who I should say. Let me introduce you to the best guys I met while shopping: Dwight Harrison is your sales guy. He's THE guy. He's honest and knowledgeable. He made the process (and car buying is a process)... FUN. I trusted him from the start and will always find Dwight for vehicle purchasing (unless he loses his swag). The next guy you need to know is Carmen in the finance department. Again, he was patient, honest & knowledgeable while making me feel comfortable with the numbers. Plus, he puts up with Harrison's jokes. Lastly, you need to meet Phil Whiteway in Service. He made me feel confident in the car that I had selected and made me 100% sure that this was the dealership for me. These three aren't your joe-shmo tacky suit wearing stuffy guys. They were fun, patient, and understanding. I am lucky to have had them for my recent used car purchase. PLUS... my new car is not just sexy.. it has balls and makes all the boys jealous. That's a win.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
42 Reviews
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sales Rating

Don't waste time. Go see Dwight.

by DawnsCarIsSexy on 01/01/2018

After 3 days of torture at other dealerships in the Western Mass and Northern CT area, I found myself at Harte INFINITI. The car is amazing. The price is reasonable. But that's not what you need to know, or who I should say. Let me introduce you to the best guys I met while shopping: Dwight Harrison is your sales guy. He's THE guy. He's honest and knowledgeable. He made the process (and car buying is a process)... FUN. I trusted him from the start and will always find Dwight for vehicle purchasing (unless he loses his swag). The next guy you need to know is Carmen in the finance department. Again, he was patient, honest & knowledgeable while making me feel comfortable with the numbers. Plus, he puts up with Harrison's jokes. Lastly, you need to meet Phil Whiteway in Service. He made me feel confident in the car that I had selected and made me 100% sure that this was the dealership for me. These three aren't your joe-shmo tacky suit wearing stuffy guys. They were fun, patient, and understanding. I am lucky to have had them for my recent used car purchase. PLUS... my new car is not just sexy.. it has balls and makes all the boys jealous. That's a win.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My experience at Harte Infiniti

by Canseco1990 on 03/09/2016

I stress over things when it does not go my way, but I can honestly say this dealership made the whole process go my way. Anthony Smith is very good at his job. Mr. Smith did not approach me as a sales associate looking for a sale but a dedicated worker that loves his job and makes sure his customers are satisfied. I am very satisfied with everything.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

great experience!

by mdm342 on 07/23/2015

I was looking for a specific SUV, with low milage, color, and options, along with a fair price and a good value for my trade. Chris Salemi took on the challenge and delivered completely. No pressure, no haggling, very smooth purchase, superb customer service. I would highly recommend Chris to anyone in the market for an Infinity.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Amazing Experience

by pman07 on 03/27/2015

I highly highly recommend going to Harte and finding Chris Salemi. He was not only knowledgable on all the cars, but he took time to make the experience worth it with no rush. He was precise and never went around the bush in answering questions. Just bought a qx60 and it was an easy process due to him!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience at Harte Infiniti in Hartford

by Seanp928 on 03/23/2015

Just bought a 2008 Honda Accord Coupe from Harte Infiniti. It was one of the best experiences I've ever had buying a car! Ryan made the whole experience easy and enjoyable. I felt no pressure at all. The best price was given right from the start. No need to haggle. Ryan responded immediately to any texts or emails that I sent him. I was very impressed with the dealership as a whole. Everyone was very friendly and professional. We actually are talking to Ryan about purchasing another car. I would highly recommend them to anyone who asked.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

my new qx60 suv from joe finelli

by lilly22 on 03/08/2015

My wife and i did our tmv pricing i went in asked for joe finelli .We had no hassle i showed him my ipad joe said no problem picked up car Harte infiniti and joe are awesome!!!!!!!!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Above and beyond excellent experience

by RagingOptimist on 03/01/2015

As a woman who has been to a number of dealerships in the past and been taken advantage of, I was leary of starting the car search again. I can happily say I have never been treated with more care, consideration, honesty and respect than I was at Harte Infiniti. I am not a high-end customer, yet I was treated to feel like the most important. Contact with Ryan was prompt, genuine, not pushy and thorough. Ryan, Jay and Carmen were the best team I could've ever asked for to handle the transition from my old car to the one I just purchased. I would highly suggest them to anyone for the straightforward process and enjoyment of a used or new car buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

A fantastic buying experience!

by melsmith251 on 11/25/2014

After shopping around for a few months, we found the perfect Toyota FJ online at Harte Infiniti, we live down on the shore, so travelling up to Hartford was only feasible if we were sure we were not wasting our time. We found EXACTLY what we needed at Harte! Chris was friendly and kept in good contact, making the purchase easy even from 50 miles away. Chris accommodated our crazy schedules, and within 3 days we were cruising in our 'new' truck. We love our FJ and we got it for a steal of a price! Even buying used, Harte Infiniti is a great shopping experience. :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Harte is worth the trip!

by GiaM56 on 11/17/2014

My husband and I were shopping for and M37. We took the drive out to Harte in Hartford. It was definitely worth the trip. It was an awesome experience. Our salesman Chris Salemi was so patient with us while we were trying to decide to lease or buy. Dondi made both options hard to resist. We could not have asked for a better experience at a dealership. AND we ended up with and M56 instead of an M37... Bonus!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Infiniti g37x

by kelsey252 on 10/31/2014

Came into the dealership to look at a g25 but ended up picking the g37 and couldn't be happier with my choice! Ryan was very easy to work with and knew a lot about the car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

greatest dealership experience ever!!!

by joelexis on 10/31/2014

I bought a 2009 Lexus is250 from there and it is running fantastic. The guy I worked with Ryan, was very nice and accommodating. I felt no pressure to buy while I was there. My credit wasn't too good and Ryan found every possible way to make sure I got the car I wanted. If you are looking for high end car and great service I would highly recommend hart infiniti .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

G35x to Q50

by jackncheese on 10/07/2014

I just upgraded from my 2008 G35x to the 2014 Q50 at Harte Infiniti in Hartford. My salesman, Chris Salemi, provided an absolutely amazing experience. He was patient, able to answer all my questions and available whenever I needed him even outside of business hours. I had to decide between buying and leasing and he provided me with so much guidance and a ton of options, which made my decision much easier/smoother seeing as this was my first time buying/leasing on my own. I have nothing but great things to say about Chris and everyone else at Harte Infiniti. Highly, highly recommend if you are interested in an Infiniti or just want to look around! You will not be disappointed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love this dealer and happy with the sales process

by Denise_K on 09/21/2014

I was looking at 4 different vehicles to replace my current car coming off lease. Chris S was and excellent salesman. Although new to this dealership, he was well versed in the details of my new QX60 and was extremely informative and really helped make my final decision easy. There were a number of other people at the dealership I dealt with during the process on Chris's day off including Dondi, Roger and Adino. They were responsive processed everything efficiently and very professional. Thanks so much for everything!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Sale

by pete1089x on 09/16/2014

Joe F was very helpful in answering all of my questions about the Infiniti G37 that I purchased. He was very good to work with, was friendly, knowledgeable, and easy to talk to. I didn't feel like I was being pressured into anything that I did not want or like and he did the best he could to fit my needs and budget. The entire Harte Infiniti team was very friendly and helpful, including the sales manager Dondi W and Carmen M . I would highly recommend Harte Infiniti and would like to thank the entire team for all their help and assistance. Thank You! -Peter

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Awesome Experience

by daughterd on 09/05/2014

I couldn't say anything more about what an easy, friendly experience I had at Harte. James was very knowledgable and friendly with my purchase and helped me every step of the way. If he didn't know an answer he asked the right people and returned my questions and phone calls promptly!! Roger was also very helpful with the finance part and made sure I stayed within my budget! I would definitely be recommending friends and family to go see these guys with their next purchase!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

1st time car buyer

by TitaniumMom1 on 08/19/2014

As a first time car buyer, I was very nervous to make my first major purchase, but Ryan N was calm and reassuring to me. I don't have the best of credit, but Ryan was confident that I would be able to get approved to purchase a vehicle. In less than 24 hours, Ryan called to let me know I was approved!!!! The relief I felt was unforgettable! By the following week, Ryan had be in a vehicle that I love and accommodates my large family!!! Ryan N, YOU ROCK! Thank you so much for your diligence and dedication to assist me! I would recommend Harte Nissan to my family and friends when they need to purchase a vehicle! Ryan N deserves a promotion and recognition as an excellent car salesman!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

AWESOME SAUCE!

by JeddaBgone2014 on 06/30/2014

Aaron T was just a joy! He came out to greet us and made us both feel like we were family. He found me the kind of car I was looking for and now well with God's Blessing I will be driving my Veracruz off this lot in 3 days!!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Harte ininity hartford

by spagano on 06/21/2014

Harte auto group especially infinity has a great sales staff. I had no trouble with anything from pushy salesman to paperwork.. Easiest car dealership I have ever bought from. Thank you Harte Infinity...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2013 Scion FR-S

by Mj9977 on 06/14/2014

Good experience at this dealer. Ryan was sasy to work with and friendly. Would recommend to anyone looking for a good deal on a used auto.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Joe F Is A CLASS ACT!

by JRusse03 on 06/12/2014

Harte Infinit Is A Class ACT! From the moment I met Joe F, he was someone I wanted to work with because of his calm demeanour and overall honest nature. He spent the time to find me a vehicle that fullfilled my needs, and never once pressured me to make the sale. This is something hard to find at other delaerships in Hartford, and he won me over form the moment we met. Working in the Medical Supply field, I needed to find a vehicle that had a spacious interior, and was also fun to drive. Joe showed me a trade in that was not even on the lot yet, because he took the time to guage my needs and lead me to an excellent vehicle that had all of the luxuries I so desired. He was a part of every step, from finding the vehicle, to working with Roger (who did a great job finding me a lease) to working with Joe G getting the ac taken care (a small issue with a valve not working, they fixed it promptly and my car has been cool ever since). What sets this dealership apart from the competition, is HONESTY! They fullfilled everything they said, and impressed me with their follow-up at every step of the way. If you are looking for an honest group I would highly recommend checking out Harte Infinit, you will not be let down mark my word! Joe F, here's to you, I will see you next year to purchase my next vehicle, this time an infiniti! Best Regards, Joseph Russe Simsbury, CT

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Joe F. at Harte Infiniti in Hartford is AOK

by stacy54 on 10/29/2013

A few days ago we purchased a 2014 Q50 Infiniti from Joe F. at Harte Infiniti in Hartford. Joe handled our questions in a professional manner. He was very pleasant, friendly, and knowledgeable. Joe had a pleasant smile always! To us, Joe is truly an asset to Harte. If you're looking for a good car and a good salesman, go to Joe F. at Harte Infiniti. You will be very happy with the service you will receive from Joe. Joe put his "heart and soul" in dealing with us. Thank you, Joe! Keep smiling. Your customers all love you. The best of wishes to all of you at Harte Infiniti! Thank you, Stacy and Steve.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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