Bill Jacobs BMW
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Great Service Advisors
Written byon 04/25/2013
updated 06/11/2025
I am not sure about the negative feedbacks that I have read here but let me tell you about my experience. I have been a Bill Jacobs customer for years now and I have nothing but praise to my service advisor Don P. He has always addressed every single issue I had with the many BMW's that I have owned since. His communicates with me at every major step of any repair or maintenance being done to my car. I needed someone that I could trust to keep my M3 car running in its best and never did I feel I was being upsold. Don is the man!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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drew_martino on 05/01/2013
Dealer Response
Thank you for taking the time to review our service department. We appreciate your loyalty and continued business!
Drew Elizabeth Martino
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