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Castle Chrysler Dodge Jeep Ram Naperville


1565 W Ogden Ave, Naperville, IL 60540 (map)
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Sales Rating
Recommend:
Yes (3) No (0)
Service Rating
Recommend:
Yes (13) No (3)
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Dealership Service Review

5 out of 5 starsservice Rating
My Jeep told me that he feels like a million!
Written by Juni2012 on 12/22/2023

My Jeep is my road dog and yes it's a boy vehicle..we've been together through some miles. So I know when it's not maneuvering like it should, plus this time the engine light appeared. Those warning lights get my attention. So i dropped my vehicle off at Castle Jeep to determine what was going on with my vehicle. Now, while my wallet is a couple of pounds lighter at the moment, my buddy drives once more like it thinks it's a year old again. Castle Jeep took care of my baby with old fashioned professionalism and thoroughness...AND gave him a bath :-). They shuttled me home and collected me for the return. That's a class act service that I've come to expect. I can just imagine that my buddy was smiling when I picked it up.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Kiara Dou on 12/22/2023
Dealer Response
Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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