Castle Chrysler Dodge Jeep Ram Naperville
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Dealership Service Review
service Rating
Overall good
Written byon 12/13/2023
A regular maintenance trip. Staff is friendly. Workers gave some diagnosis and got back to me around one hour and 15 minutes. I paid what they asked for. That’s the price I have to pay. No complain. In this economy, I am really thankful that I can get help when I need it. That’s the most important thing. By the way, last time they fixed my car and let my vehicle work again on the same day without an appointment. Ok, so if I chose the price was not fair or the quote was not accurate can I get my money back or what?
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Megan Reid on 12/14/2023
Dealer Response
Hello, we appreciate you taking the time to leave us this feedback. Please reach out to us at (630) 864-6592 so we may assist you in moving forward towards a resolution.
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