Castle Chrysler Dodge Jeep Ram Naperville
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Dealership Service Review
service Rating
Excellent service provider
Written byon 09/29/2023
Each time I have needed service on my Renegade, Castle has gone above my expectations in seeing that any concern/issue has been taken care of. With the most recent engine recall, they were able to expedite delivery of the new parts and promptly scheduled for service. They also provided me with a top notch loaner. Castle has always exceeded my expectations with service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Joseph Lee on 09/30/2023
Dealer Response
Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
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