Castle Chrysler Dodge Jeep Ram Naperville
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Dealership Service Review
service Rating
Effective Service
Written byon 08/14/2023
I recently had an oil change/ tire rotation at Castle. I made my appointment with Kayla and was taken on time. Kayla was courteous and confirmed the services my appointment was for, along with providing me with a better discount coupon than what I had. The wait was the average time for a dealership (1 hr. +). The waiting area was clean and comfortable. The cost for both services were exactly as quoted (minus the discount).
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gabi Porter on 08/16/2023
Dealer Response
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Castle Chrysler Dodge Jeep Ram of Naperville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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