Castle Chrysler Dodge Jeep Ram Naperville
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Dealership Service Review
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Written byon 06/30/2023
There were grease marks on the handle and door the glob box never got looked at and second time in for same thing very disappointing still have same issue
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Andy James on 07/04/2023
Dealer Response
Hello Hector, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (630) 864-6592 so we can work towards a resolution. We look forward to hearing from you.
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