Piazza Hyundai of Pottstown

Today 9:00 AM - 9:00 PM
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Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Piazza Hyundai of Pottstown

4.8
Overall Rating
(23)
Recommend: Yes (22) No (1)
Write a review: Sales | Service
sales Rating

Customer service

by Mamakellzs on 02/15/2018

From the first phone call with the receptionist, to the outstanding service with Cody and Candice they were fantastic. They made me feel like they were my in my corner listening and trying to help me purchase the nissan Altima. Even after i shared my negative experiences at other the other car dealership they said they would try their best to help me purchase the nissan Altima. Even when things seem bleak ,they put forth alot of energy and effort to make the deal possible. They were the most efficient and effect people to help i have ever met!!! The service was out standing i received at piazza Hyundai

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
43 Reviews
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sales Rating

Customer service

by Mamakellzs on 02/15/2018

From the first phone call with the receptionist, to the outstanding service with Cody and Candice they were fantastic. They made me feel like they were my in my corner listening and trying to help me purchase the nissan Altima. Even after i shared my negative experiences at other the other car dealership they said they would try their best to help me purchase the nissan Altima. Even when things seem bleak ,they put forth alot of energy and effort to make the deal possible. They were the most efficient and effect people to help i have ever met!!! The service was out standing i received at piazza Hyundai

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Purchase Experience

by gene601 on 01/26/2018

Just purchased a new Genesis and the whole experience was very satisfying. Zach, Joe and Lisa did everything to make the process quick and pleasurable. This is the second vehicle that I purchased from Piazza and I am certain to be back in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding team

by HelenP46 on 12/02/2017

Every single person that I dealt with in this dealership was awesome !! Cody, Joe and Matt deserve a special mention. I have dealt with other dealerships before but never had a warm and fuzzy like I did here. Don’t go anywhere else !!!! Helen P Stellar service !!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent Service, Communication, Product, Experience

by PetefromPA on 10/13/2017

Just purchased a 2017 Sonata Eco from this dealership and it was a great experience. Sales team was organized, professional,knowledgeable, and a pleasure to interact work. This is my 1st new car here, but I will definitely back for future car purchase needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience

by GregPorter on 09/26/2017

This is our second car from Piazza Hyundai and we couldn't be happier. Great deal and service. Our sales person, Joe Fina, was especially patient and helpful throughout the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience - Great People

by LifeisGood on 04/01/2017

Great experience working with everyone at Hyundai Piazza, especially Joe Fiona. If you want to purchase a car Joe is the man. He is professional, knowledgeable and works with you to get the best deal.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Purchasing a used car

by carol_moss on 02/07/2017

Thanks to Mark Steficef for making our first experience in buying a car from Piazza Hyundai. Everything was completed in a timely manner. Thanks again for your help! Carol

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Multiple Hyundai Owner

by BrianB1978 on 01/10/2017

My salesperson Zachary was very knowledgeable about all the cars features. He was able to explain the difference between the different packages on cars.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Zach

by PiazzaCustomer on 01/10/2017

Zach was very professional and courteous throughout the buying process. He is definitely someone that we will deal in the future for our automobile needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Nice dealership worth trying for buying the cars

by Sachin123345 on 01/09/2017

Nice dealership, sales agent were courteous. Sales agent was available immediately. He listened before offering the cars to buy. Eager to show model in your budget instead of being pushy. A Honda dealer in west chester just forced us out in 15 minutes after we waited for sales agent for 55 mins. This dealership was good in negotiations and offered multiple options and offered best price for the vehicle in 50 miles radius.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Pleased as punch with my new ride!

by juuni1002 on 01/09/2017

So I walk in thinking that I want to get the 2015 Hyundai Sonata 2015 Sport 2.0T Limited. It's got like 2000 miles on it, and come on, it's the Limited Edition! Panoramic moonroof and a whole bunch of bells and whistles! Zachary Burgoyne lets me test drive it and MAN is it nice.. Then I find out that it gets recalled because the moonroofs were blowing off haha.. Downhearted, I decide to go for something a lot lower.. I test drove a regular Sonata and an Elantra. UNDERWHELMING is what those were. Zach could see just how much they underwhelmed me; he wanted to make sure I could get a car that I wasn't just settling for, but one that I would enjoy driving for years. He fished out this 2015 Sonata Sport 2.0T with 3800 miles for just around $21000, which included the tags and taxes! Practically a brand new car! I come back the following day to finish the paperwork. I test drive it one more time.. and yep.. it's got some OOMPH, especially for that price. I get out and want to test the button on the handle that locks and unlocks since I've never had one.. and lo and behold.. it doesn't work! He's shocked, I'm shocked, we're all shocked.. Not to be discouraged, he finds his manager and makes sure that I would get all of that taken care of, including an additional oil change since the car had been driven more than 3000 miles. All said and done, I think he provided a more pleasant buying experience, especially with his amiable personality. There was no pressure one way or the other; he was willing to listen to and respond to all of my questions. If I was ever to by another Hyundai car or knew someone who wanted to buy one, I would steer them towards Zach because I know he would take care of them to the best of his ability!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Outstanding customer service

by spulcinella on 11/13/2016

We purchased our first Hyundai (2012 Santa Fe) from Piazza Hyundai. In the years since then, the service department has totally converted me from a cynic about having my car serviced at a dealership to a faithful customer. We have always received the same professional, thorough, and prompt attention on our vehicle whenever we take it in for service, and feel that the service department is always upfront and honest with us about what needs to be done and how much it will cost. We recently found out just how deep Piazza's commitment to their clients goes when our car needed to be towed to another dealership on a recent road trip. The repair that needed to be done was complicated and serious, and we were finding it very difficult as "out-of-towners" to get information, return phone calls, or straight answers from the Salisbury, MD Hyundai dealership where our car was taken. Desperate, I called my service manager Rick Stubblebine, who immediately picked up the ball and reassured me that he would be helping us through the situation. True to his word, he has since made several calls to the MD dealership to advocate for us, and has been in close contact with us throughout. Rick has gone above and beyond for us, and we are truly grateful to him for his dedication. The contrast between the 2 dealerships couldn't be more pronounced. Because of Rick, we will probably be life-long customers of Piazza Hyundai.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very pleased

by ThanksPiazza on 09/12/2016

My husband and I purchased a used SUV with the help of Zachary Burgoyne. The price was good, the transaction went smoothly, and the service department followed up exceptionally well when we discovered a problem with the transmission of the SUV. Service worked with us until problem was resolved, at no cost. Bravo to all of Piazza!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

good experience

by cmnz2016 on 09/10/2016

I was very happy with the experience I had with this dealer and their sales staff. The sales person I worked with was relatively new but very interested in helping me get the car I wanted. Overall the experience was positive and I wouldn't hesitate to come back if I was interested in another car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Zack Burgone

by jshaffer2 on 09/09/2016

I recently purchased a 2017 Elantra. Zack was great to work with and made the whole process easy and enjoyable. I would recommend Zack for future purchases.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

New 2016 Tucson

by heartmyTucson on 09/08/2016

I had a wonderful experience buying my new Tucson from Piazza. Had test driven one, loved the ride and was going to buy near where I live. Inquired on the internet to other dealerships and was given a fantastic price from Piazza which is over 50 miles from my home. They contacted me with a price even though it was Saturday night on a holiday weekend. Brandon went way beyond being helpful with information and answering questions. I found the whole dealership personnel helpful and friendly. The paperwork was done very quickly and efficiently. Brandon in still available and answering my questions (I am new to all the electronics) via text messages and phone. I will highly recommend Brandon to family and friends. It was worth the drive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Alex Weisberger

by angel27229 on 07/13/2016

Purchasing my second car from Piazza was such a breeze while working with Alex. He was very helpful while making my decision on my next purchase. I love my new car and this was a great experience. I would highly recommend him and the entire team at Piazza.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Experience Ask For Robbie

by Chart_2016 on 07/07/2016

I bought a 2013 Hyundai Elantras over the 4th of July Weekend, I had a great experience. I first started test driving the accent and elantra to narrow what I liked better and see which one I could afford. With the help of Robbie Sadler, I made a great decision on the car I purchased. He first had me do my homework as to running my monthly expenses, what my income was etc. He is very helpful and is not your typical salesperson of selling you something that you don't need and cannot afford. I would recommend asking for Robbie bc he does a great job in taking you through the whole car buying experience! Also, I liked that he followed up with me a few days later after purchasing my car. Thank you Robbie for helping me with the purchase of my car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Get your money and run

by bentj1234 on 06/08/2016

My initial experience with this dealership as far a sales goes, wasn't bad. the young man that helped me with choosing the vehicle I ended up with was pleasant enough. However, it was after the sales was completed that I started having troubles. The care turned out to be a big LEMON. almost immediately I started having problems after problems with the vehicle. It was a 2012 elantra, brand new, maybe 5 miles on it. I had this piece of crap for 3 years and had to take it back 12 times, yes 12 times to have it serviced. At 1 point the horrible little man in the service department acted as though I was an imposition on him. I finally decided to get rid of this piece of crap and thought I'd give them a chance to redeem themselves, well true to for they did not. First off the young man that pawned that awful car off on me, was no longer there. The young lady that was suppose to be helping me was not listening to me or interested in what I wanted, she only wanted to move certain vehicles and kept trying to steer me to those vehicle. I finally decided to go somewhere else. I went ti Del Chevrolet on RT 30 in Paoli and was able to get just the type of vehicle I was trying to get at Piazza Hyundai. I am loving my new car and thanks to the people at Piazza Hyundai I have a vehicle that I enjoy getting into each and every time I do. So, thanks for not selling me what I wanted, thanks for not listening to me, thanks for trying to sell me what you wanted to and not what I wanted, for in doing so I was forced to go somewhere else to get a great deal and a wonderful vehicle.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Bought a Santa Fe

by PatandFrank on 06/01/2016

Tiffany Seifrit is an excellent sales person. She was very knowledgeable and friendly, and helped us find the perfect car for our needs. Even the service afterward has been great! Will definitely recommend to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Bought a new Genesis

by nadine7 on 05/24/2016

I just purchased a 2015 Genesis and absolutely love this car! My sales rep, Tiffany Seifrit, was extremely knowledgeable with the car and it's "extras"! Great Experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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