Awarded 2017

McGrath Honda

Awarded 2017
Today 9:00 AM - 6:00 PM
Open Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of McGrath Honda

4.5
Overall Rating
(30)
Recommend: Yes (26) No (4)
Write a review: Sales | Service
sales Rating

Darek Smorz at McGrath Honda is my Honda guy.

by AlaC8139 on 11/28/2017

My family and I have purchased 3 Hondas from Darek Smorz at McGrath Honda. We are always very happy with our experience and the cars are great. We will keep coming back and I always highly recommend Darek to everyone I know.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
91 Reviews
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service Rating

mohamed

by mohamedhafez on 01/12/2018

fast service and did a great job on my vehicle

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service advisor Chris Houlis

by Linda on 12/27/2017

I have routinely brought my Honda CRV in for service. The last visit I was assisted by service advisor Chris Houlis. He explained to me thoroughly what was being corrected on my vehicle. I must commend him for his attention to detail and I feel comfortable with the work performed. He also explained to me some things to be aware of for future visits. I would highly recommend service at McGrath Honda of Elgin and I would ask for Chris Houlis as my advisor because I can trust his experience will helping customers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Worst Experience on my 1st car

by SN on 12/15/2017

I called them in the morning to confirm if they had the car with the specification i was looking for in a Civic.(I was looking for a white exterior and ivory interior) they said they have it and after i drove there for 1 hour they say that they do no have it in stock. The manager suggested me to go for Accord. since i wanted to take the car on that day i said okay. they gave me a price and i took the car, drove it home and after two days they call me and say that the loan wasn't approved ( i have informed them about the visa and everything prior very clearly) and asked me take get a loan from some other bank. with out my permission they checked with all the banks and i had 8 hard inquiries on my credit check(which i dint want and informed them before about this as well) . i got the loan approved in just an hour from other bank and asked them to send the purchase order to me and now they say that the price of the car has increased coz i dint take a loan from Honda which is really frustrating. The manager promised me that price so i went for Accord even though my budget wasn't that much. And the Finance guy dint want to send the Purchase order to me and he sent it directly to the bank. The document which is he sent them wasn't in proper format and they were unable to open it and sent an email to him copying me to send it over again. When i asked the finance guy at Honda for the status he sounded so rude saying, i want the check by Wednesday else i have to cancel the registration.( when he wanted to deal with the bank directly and sent the purchase order to them and now he sends me an email saying i want the check-) These people are good until you take the car. once u take it there ends the way they treat you. They do not respond back, even if they respond they are so rude. Overall i had a very bad experience and would never recommend anybody to go to McGrath Honda Elgin

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Darek Smorz at McGrath Honda is my Honda guy.

by AlaC8139 on 11/28/2017

My family and I have purchased 3 Hondas from Darek Smorz at McGrath Honda. We are always very happy with our experience and the cars are great. We will keep coming back and I always highly recommend Darek to everyone I know.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service

by juangtz1268 on 10/17/2017

Kim Burkett was my sales lady and she was great no pressure and extremely helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

WONDERFUL 2017 CRV AND WONDERFUL SALES PERSON

by AK-HappyCRVOwner on 09/21/2017

Purchased a new Honda 2017 CRV in July from McGrath Honda in Elgin, IL. It is my 3rd one (had a 2005 & 2010) and my last one was also from McGrath. When I decided to get another one, I definitely wanted to buy it from them. It is a fantastic dealership and has the best sales and service departments. I worked with Darek who was so helpful and amazingly knowledgeable-especially with all the new technology the CRV offers. Darek was respectful, kind, and extremely patient and responsive to my "many" questions and concerns. Working with him was one of the main reasons I purchased from McGrath Elgin. I will always be thankful for his help and the great deal I got. Being my third CRV, it has been exciting having all the changes and upgrades through the years. My 2017 is fantastic. It is so sharp looking and luxurious. So much new technology and thank goodness for Darek who taught me so much so I can enjoy it. You need to see it and drive it to appreciate the experience. Thank you Darek & thank you McGrath! Also thank you Scott in Service for all of your help with maintenance of my 2010.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Sales Consultant

by Roy on 09/02/2017

My wife and I just purchased our 2nd vehicle from McGrath Honda in Elgin IL....AWESOME experience - friendly staff. The staff welcomed us immediately, and Aldo work hard to get us the best rate available. The amount of time it took was relatively low compared to other dealerships. It was definitely worth buying again from McGrath Honda in Elgin, and I would definitely recommend anyone to come here for their car needs. Ask for Aldo Mendoza. He was very helpful. He went out of his way to make it possible for me to get the car of my dreams. 2017 Honda Accord Touring. Thanks again Aldo..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Experience!

by LaurenS on 08/29/2017

We just purchased another car from McGrath Honda. We LOVE the new Civic Hatchback!!! The experience was pleasant from start to finish. Our salesman, Robin Melzer, was extremely helpful and knowledgeable and made it a five star experience. We also appreciated the efforts of both Carl (finding the exact car at another dealership) and Lee (finance).

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Outstanding experience

by Bschoepp on 08/29/2017

My wife and I just bought another car from McGrath Honda in Elgin and I have to say, what a great hassle free experience! Robin, our sales associate, was extremely knowledgeable about the vehicles we were interested in and helped us to pinpoint the vehicle and features most important to us. Once we decided on the vehicle with the specific features Robin searched inventories find the perfect fit and found it! Carl, the sales manager, was great in helping facilitate the process of getting the car to the dealership. His tenacity and dedication to ensure delivery was outstanding. Robin again stepped in to obtain the vehicle and stayed in contact with us, answering any and all questions along the way. What a extraordinary touch! On delivery day we were introduced to Mark, the general manager. He was sure to congratulate us on our new purchase, and was very gracious and warm. Lee, the finance manager, also hit the ball out of the park. He made us feel comfortable during signing. Not easy to do. He spoke about warranties and options in a calm relaxed manor. He answered all our questions very professionally, helping us to understand our options and pick the best possible coverage for our new vehicle. Robin again stepped in to help us understand how to use our new vehicle with all the options we chose. We decided on the full road sensing package. He paired our phones and helped to go over any other questions we had. It was an wonderful final touch. I was sure to use the names of all employees engrossed in our sale as I feel it is important to give credit where credit it due. All involved from the moment we walked in, to the second we drove off were exceptional and played an integral part in making us feel comfortable, relaxed, and valued in our car buying process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Sales Experience

by alyssadig on 08/22/2017

Purchased a new civic from this dealership and couldn't be happier with my experience! My salesman, Robin, was extremely knowledgeable, patient, and friendly. He went above and beyond to make sure he got me the best price possible, best trade in value from my old car, and that I knew exactly how to use all the features of my new car. I will definitely be recommending McGrath Honda and Robin to everyone I know looking for a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Ryan Baum Service Director very professional!

by Dorinda on 08/06/2017

I went in with a problem on my 2015 Pilot. Ryan listened to me. Within a day, he resolved the problem that I was having. It's nice to have someone in the service department that cares about the costumer and listens. All the guys in the service department are very friendly and helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

by JMF on 05/11/2017

Overall, Very professional. Nice waiting area.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

If you are considering or contemplating purchasing a car there — DO NOT!

by janeebadegian on 03/18/2017

McGrath Honda in Elgin is the most unethical business I have ever ALMOST purchased from. ZERO honesty! ZERO integrity! ZERO moral principals! ZERO moral uprightness when dealing with them. If you are considering or contemplating purchasing a car there — DO NOT! If you are in the middle of buying a car — DO NOT buy it! If you recently bought a car there return it! Save yourself a lot aggravation, anger and disappointment. I have been a doctor for more than 30 years and we work and live by a code of ethics and honesty. This dealership has no code of ethics and has no honesty! Their Salesman Robin and manager Lee are two prime examples of why people hate used car salesman. If there are any honest salespeople there— they should find another job. I will make sure anyone and everyone hears my story so nobody makes the mistake of purchasing a car from McGrath! It is for worth your while to shop at a more reputable dealership— even if you need to pay a little more money for your purchase! This is the first time I have ever left any business with negative review.They will agree to sell you a vehicle at a certain price, and then sell it right out from under you to someone else they can con into paying a higher price. McGrath Honda in Elgin has NO honesty, NO integrity, NO ethics, and NO moral principals.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

The Most Pleasant Car Buying Experience Ever!!!

by simonini95 on 01/27/2017

My wife and I stopped in at McGrath Honda not knowing which type of car we were looking for and Anthony Juliano did a great job educating us on what the choices were and did not try to sell us on something we did not want. We mentioned to him that our son was looking for a good used car and he emailed us the next day with a perfect fit. He came in on his day off to show us the car, did not pressure us to make a decision, was very personable, and once we did decide to buy, made sure the process went smoothly. It was the most pleasant car buying experience we have ever had and plan on purchasing our next vehicle from Anthony!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Never had a better experience

by morgan_96 on 12/27/2016

First off, great dealership to buy a car from. Secondly, if you're going to buy a car from here, ask for Anthony Juliano. I'm a 20 year old female, first time hunting for a car by myself. Anthony made the process so easy, fun and comfortable. He went above and beyond on the test drive to show me my different options. He made me feel like I wasn't just another sale to him, he remembered things I told him about my life and family and work, etc... Which was great because it showed he really wanted to earn my business. All in all, great dealership with absolutely outstanding salesmen.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Courteous, knowledgeable, efficient staff

by osualumandfan on 12/17/2016

I've been searching for a 2017 Honda Pilot for a few weeks with no success and more than a little annoyance and aggravation with the sales reps I'd talked with at three dealerships near our home, but when I stopped at McGrath Honda of Elgin while shopping in that area and met Anthony Juliano, I thought, "Wow...this is different--in a very good way." Anthony is soft-spoken, polite, and an excellent listener. He explained which "must haves" on my list were available in the various Pilot models and based on our earlier conversation, he also pointed out features I was not aware of that also met my concerns. It was, perhaps, pure "luck" that he had the model in the color and with the interior I'd been coveting, and he was willing to work with my husband and me on pricing. Lest you think that is a "given," let me assure you that Honda Pilots are in short supply and high demand, and more than once we'd been told we'd either have to wait a couple of months for the one we wanted or "compromise" and accept what was available and the price was "non-negotiable." When I returned the following day with my husband to pick up the Pilot, he was so impressed with Anthony and other staff we met that we bought him a new car too. If the Service Dept. is as good as Anthony in Sales, they will have us as customers for life.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great service

by Mjgmm13 on 10/27/2016

Great experience. Loved working with the salesman Enis Toska he was very patient and wonderfull. I like to take my time to make a decision and did not feel any preasure from Enis. I left happy and with a new car. The place is clean and friendly. Make sure to ask for Enis he is the best.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Trade in and purchase of new car

by SMD31586 on 10/10/2016

Had a great experience at this location because of the salesman! Anthony Juliano was wonderful and made sure to assist me in trading in my car and purchasing a new one! I would absolutely recommend him and McGrath Honda in elgin!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Call ahead before service appointments

by cl_hondafitguy on 08/19/2016

I had a recall on my 08 honda fit. The passenger airbag had a chance to shoot out metal shards upon deployment. I booked an appointment for a friday to get the airbag replaced as I had gotten a recall notice. During the week, I received 2 emails reminding me about my appointment. When I went in for the appointment my name was not in their scheduled list of appointments for the day. After they took my car and had me wait in the lobby they came back asking me if I booked the appointment elsewhere and that they could not find the part. I showed them the email's i received confirming my appointment as they werent sure why the part wasnt there. Eventually after they ran around and I sat in the waiting room for about 20min they came back and told me they dont have the part and neither do any other service centers around. The part was on order everywhere so nobody had it. I ended up leaving without any repairs conducted to address the recall. They mentioned they would give me another car but didn't have any right now so I instead had to drive off in the car that potentially has the faulty airbag and hopefully it doesn't go off soon. Ended up waking up early for my 8am appointment on the last day of my vacation for nothing. Unfortunately will have to reschedule now and use up some of my limited time on the weekend to come back in and hopefully get it fixed another time. In the end will be calling ahead of time to confirm the appointments as the remainders they send out can't be guaranteed to be reliable

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Great Service

by CarOwner93 on 08/16/2016

I made the trip out to this dealer after I had found a car I loved online. When coming in I was helped by Greg Domaszewski and could not have had a better experience. He helped out greatly with any questions and concerns I had and helped me decide on my first car purchase. Everyone at the dealer was helpful and friendly and did what they could to help me find the right car. Would highly recommend to anyone!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great Service

by SylviaV on 08/13/2016

We were traveling through the area and had our emissions control light start flashing while on the interstate. So thankful for the service department here! They were clear with communication on whether they could help us -letting us know they could run a diagnostic test but couldn't promise a quick fix -closing at 3pm on Saturday. Kudos to this service department for squeezing us in and fixing the problem before closing time- Two thumbs up!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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