Auburn Honda
Customer Reviews of Auburn Honda
The drive was well worth it!
byon 07/31/2014
This dealer is not the closest one to me, but I have never had a better car buying experience in my 76 years. I got exactly the car I wanted, at the price I expected. And the salesman was very patient in showing me all the features, making sure I understood them, since I was going from an old low-tech car to one with lots of "bells and whistles". The staff were all very friendly and I felt right at home. It's about an hour away, but I will definitely have the car serviced there as well.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
No pressure, pleasant experience sales process
byon 07/07/2012
This was one of the dealers that I requested internet quote through edmonds. Not the lowest quote I got but they did match the lowest price. Email respones were very prompt (1-2 hrs max). Got the vehicle by trading with another dealership for the ext/int color I wanted and was ready when I walked in the dealership. Matched the best finance rate I had obtained before walking in the dealership. Finance manager was nice, no pressure but showed me options for maintenance/extended warranty - Thx to online forums i knew what price I wanted to pay for these services. I was quoted high rates for these services but quickly came down to my range when I indicated I can get the same for better price online. Pros 1. No pressure sales, in fact very friendly sales person with whom I dealt with. 2. Delivered as promised 3. Got the color I needed very next day by trading 4. Fast processing 5. Looked up on kbb in front of me and give me the listed price less $150 for recon. Cons 1. Not the lowest price on the first email exchange. Matched price when I showed better price. 2. Not the lowest price on warranty, again matched lowest available price on the internet. Pleasant experience overall. Will recommend to friends and family but arm yourself with information.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
