AutoNation Toyota Thornton Road

Before I made it home with my newly purchased vehicle, the tire pressure light and oil change indicator were on. I was told both would take 15 minutes to check and reset. An hour and a half later, I was informed that I needed a new spare. I left to head back to work, made it a couple of miles before I realized they hadn't even reset my oil light. I was to receive a phone call when my new spare came in, which I was told would take a couple of days tops. A week later I finally decided to contact the salesman to see if it had arrived. It had and my husband took the car in again for the same "15 minute service". He was there for 2 1/2 hours. Our salesman was missing and no one at the company had any idea of our correspondence or even why we there. We had to show them screenshots of the emails before it was finally resolved.