Written by 04/15/2011
I'm a car enthusiast but normally dislike the dealership experience. Many dealers know nothing about the cars they're selling and couldn't care less about cars. Global Imports is different. I was greeted professionally by the receptionist and placed with a very intelligent salesman, Brian,
who was clearly a BMW enthusiast himself as noted by all the BMW motorcycle equipment displayed on his desk. He didn't waste my time with qualifying questions but instead did what i wanted... look at cars! There was a little lag time in the negotiation process, but nothing out of the ordinary. We negotiated a fair trade and price for my new 3-series. It arrived a few days later during Atlanta's huge snow storm so they kept it garaged for about a week before I picked it up. A few days later we arranged for the windows to be tinted. I was given a free loaner car while that was done. Since then my salesman sent me a hand written thank you card and numerous follow up emails. I haven't had my first service yet but I expect it to go just as well. I'm proud to display the Global Imports logo around my license plate!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes