River City Ford

Today 9:00 AM — 5:00 PM
Open Now
Sunday
closed
Monday
9:00 AM — 7:00 PM
Tuesday
9:00 AM — 6:00 PM
Wednesday
9:00 AM — 6:00 PM
Thursday
9:00 AM — 6:00 PM
Friday
9:00 AM — 6:00 PM
Saturday
9:00 AM — 5:00 PM
Open Now

Customer Reviews of River City Ford

3.0
Overall Rating
(2)
Recommend: Yes (1) No (1)
Write a review: Sales | Service
sales Rating

We're happy with River City Ford

by Renee_T_WV on 04/22/2017

I normally don't write reviews but after working with the people at River City Ford I felt compelled to. I dealt with a salesman named Homer. I called in prior to my visit to see if they had the car I wanted with the options I was looking for, he confirmed they did. When I went in there, the car was ready for a test drive, and we began the process quickly. Buying a car should be fun and it was but we all know how long it can take. They worked on getting me the deal I wanted and Jeremy had the paperwork ready in short time. They answered all my questions and had me on my way. I'm definitely going back and plan on telling my family how well my husband and I were treated there.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

2 Reviews
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sales Rating

We're happy with River City Ford

by Renee_T_WV on 04/22/2017

I normally don't write reviews but after working with the people at River City Ford I felt compelled to. I dealt with a salesman named Homer. I called in prior to my visit to see if they had the car I wanted with the options I was looking for, he confirmed they did. When I went in there, the car was ready for a test drive, and we began the process quickly. Buying a car should be fun and it was but we all know how long it can take. They worked on getting me the deal I wanted and Jeremy had the paperwork ready in short time. They answered all my questions and had me on my way. I'm definitely going back and plan on telling my family how well my husband and I were treated there.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Lied to us

by Donitta on 03/30/2017

We applied for credithe. A few days later we were sent an email saying we were approved to call. I called the salesman named Homer said,we were,approved for $23,000. Both my husband and I were told this amount. We were told the loan was only good until this,Monday April 4. To make a,long story short we along with my daughter went to dealership. We were told they were trying to get a better loan. Over 2 hours later we were leaving because my husbabd,needed to take his,Insulin. Salesman told me to call him,after we got home. I called and he said instead of the $23,000 we were,only approved for $10,000. I ask him what happened to the 23,000. His response was after you came in we ran your credit. I told him that was lying and bad business he told me I didn't pay his,bills.

Recommend this dealer? No

Purchased a vehicle from this dealer? No

Did the dealer honor all commitments made? No

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