Customer Reviews of Haley Ford
nothng special
byon 07/25/2012
the question - how quickly did they respond? yes, they replied quickly. I specified the exact car I was interested in and they tried to sell me a different car - not even close to what I wanted. Finance person apparently won't talk to you on the weekend. I was there on a Saturday - was told she wasn't there. But when completing the paperwork she mentioned hearing our conversation on Sat. Also - she closes the office door "for privacy reasons" but yells through the entire process so everyone in the showroom can hear everything. I know it can be heard because we heard her conversation with other customers. They brought the car I wanted from another dealership and make a huge issue over their sticker price being several thousand $$ higher than the price we had discussed. They honored the price promised, but literally kept pushing that window sticker across the desk and pointing at it. Even put it in with the owners manual after I asked where the trash can was. I've purchased many new cars in the last 35 years... these people are RUDE!!! just because a person smiles doesn't mean they're being friendly, professional and honest.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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