New Smyrna Chevrolet

Steer Clear of this dealership. Our experience started out with the salesperson who we had an appointment with passing us off to another salesperson who was disgruntled. We came in knowing what we wanted and only tested one vehicle. We were ready to buy and his attitude improved. They offered a low trade-in on our vehicle and compared sales to a lower end model. We let them know that we're aware of the dealer trade-in price for our vehicle. Finally, we come to terms we're willing to accept. We were told we were approved, congratulated, shook our hands, salesman removes our plate from our trade in, we unload the car, and we were given keys for new car. They asked us to "write a great review" for them. We chose to wait until deal was complete. Sales manager claimed he had a friend at credit union who would give us a better interest rate. After waiting 2.5 hours all of a sudden we're told to unpack the new car and put our stuff back in our car. His friend at bank is gone for the day. He said it will be worth the wait. His friend will get us the lower interest rate tomorrow. The salesman is asked to reload our car. While unloading the car, the salesman complains that he is embarrassed because he had to put our items back in the car but he'll call us tomorrow when paper work ready. He was more concerned with himself rather than us being humiliated in front of several staff and a few customers. We received no call next day and no return calls. When we finally speak to a sales manager a few days later, he is indignant and demeaning on the telephone. They treat women and Veterans unfairly and send your information to banks you don't authorize. If you choose this dealership, be cautious of their unfair and deceiving tactics.