Arlington Toyota, Jacksonville, FL Service Dept.Written by Brother Dave on 08/26/20 06:40:54 AM PDT Go back to Sales reviews
Recommend this dealer? Yes
I was a customer of Pat Southy for years, until he retired. I asked him for his advice on who I should use as my Service Representative, and without hesitation, he told me the best one was Michael Sandelin. I have been using Mike Sandelin for several years now, and he is the best! I can tell you what he is by telling you what he is not. He is not obnoxious, he doesn't try to upsell me every time I go to the dealer, and he is never unpleasant. What he is is conscientious to do a good job, be friendly and remember me. He remembers me when he sees me, but also remembers my name and the cars I bring in for service and what I like. I couldn't ask for a better service representative.