Prestige Chrysler Dodge Jeep Ram

I purchased a used truck a couple months ago. Sales wasn't overly friendly. Part of the deal was to have them add a tow package (Electric plug in the back and hook up). Had a call on a review and told them I wouldn't until everything was done. A few days later got a call that the parts were on order. Scheduled for a week later. Truck in, next day they called. Wrong parts, reordred. No big deal. A week later truck back in. I asked for all my trouble if they could add in my trailer brake (I had the part). 5 minute job. Next day I picked up. Service said they asked 3 managers if they could put the brake on and were denied. They also lost my keys and took some time waiting to find them. They didn't look very busy there. I kinda know why now. I cannot recommend.