AutoNation Subaru West
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Great experience!
Written by 04/15/2021
onI was very pleased with my recent experience with the Service Team at AutoNation Subaru West. I called to make an appointment to have some recall items addressed and also asked if they could look at some rattling I'd been hearing. I was able to get my car in to be looked at the very next day. Every team member I interreacted with was friendly, professional, and helpful. I received a call to explain the inspection findings and recommendations, including the actual cost of each step. I found the cost to be fair and appreciated the transparency. The work was completed very quickly and I was able to pick my car up earlier than anticipated and the rattling is gone!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Melissa Arellano on 04/16/2021
Dealer Response
Hello there, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
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