Westbury Jeep Chrysler Dodge Ram

Westbury Jeep Chrysler Dodge Ram

Today 9:00 AM — 9:00 PM
Open Now
Sunday
11:00 AM — 5:00 PM
Monday
9:00 AM — 9:00 PM
Tuesday
9:00 AM — 9:00 PM
Wednesday
9:00 AM — 9:00 PM
Thursday
9:00 AM — 9:00 PM
Friday
9:00 AM — 9:00 PM
Saturday
9:00 AM — 6:00 PM
Open Now

Customer Reviews of Westbury Jeep Chrysler Dodge Ram

4.1
Overall Rating
(48)
Recommend: Yes (10) No (1)
Write a review: Sales | Service
sales Rating

Excellent salesman

by Costantino on 10/05/2017

Brian was excellent in explaining the whole process to me and telling me about the truck I purchased, I never had a buying experience like this before.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

48 Reviews
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sales Rating

Excellent salesman

by Costantino on 10/05/2017

Brian was excellent in explaining the whole process to me and telling me about the truck I purchased, I never had a buying experience like this before.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

I found my new dealership.

by WendyP80 on 08/18/2017

Old school service never goes out of style. I went to four different dealers before going to Westbury Jeep. It's always best to do your homework before you go. Westbury Jeep had the best price for the car I wanted. No one beat them. And then there was Ed Hyne. He gave us his time, went through the vehicles features, took us on a wonderful test drive and we knew the whole time we were in good hands. People just don't give service like that anymore. Thanks Ed!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Unbelievable Service

by jverspoor on 04/23/2017

Having been the third dealership that I had been too in 3 days i did not expect the treatment that I would receive upon entering the facility. With in a second, an employees had called for someone to help me and had offered me something to drink or eat. I was then met by my sales person and finance manager who immediately began working on my requests. With in 2 minutes we were outside looking at some options within my budge and wants. They did not waste my time by showing me options that I did not want or could not afford. Once we found the cart hat was right for me. We outlined a budget that we could not go over and both Eugene and Jim where amazing in making that budget work. I have never experienced this level of expertise in a large dealership. The employees here all go out of there way to make you feel special. I am so happy with my interactions here I will be coming back to buy a second car in the future. Thank you for the professionalism and respect. THIS IS HOW ALL DEALERSHIPS SHOULD OPERATE.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Best service in the business

by Danielle617 on 03/17/2017

My husband and I had a great experience at westbury jeep. Martin Lavergne was patient and took his time making sure we liked our new vehicle. The financial adviser Sol Park was exceptional as well. I definitely recommend this dealership.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Amazing Experience

by DianeCarey on 01/20/2017

I live in Astoria and after car shopping on Northern Blvd I went to Westbury Jeep and was pleasantly surprised. They were simply the best from the moment I walked in the door to the moment I left with my new jeep. Definitely worth the trip!! The showroom is clean, the people are nice and no one harasses you. Albert Durham was my salesperson and he and his finance manager were awesome, i really can't say enough about them. Albert was honest, and cared about what i wanted and didn't try to push something on me just to make a sale. I would recommend both the dealer and especially Albert to anyone who wants to buy or lease a car stress free.. I love my Jeep. Thank you again!!!!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Amazing Customer Service

by K_jules_Z on 07/20/2016

Over the last week i visited 3 dealers and ultimately purchase my car from Westbury Jeep. Ed Hyne REALLY went the extra mile along with Jimmy in finance made it very very easy to buy from them!!! The prices were better and the service was spectacular (well worth my hour drive from suffolk county)!!!! Ed even stayed late to deliver my car the night before his vaca!!!!! Out of the 3 places I went this was the best experience they definitely made us feel like our business mattered to them. BUY FROM WESTBURY JEEP!!!! ASK FOR ED!!!! BEST CUSTOMER SERVICE!!!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

service Rating

Terrible service department that does not respect your time

by bosco42 on 06/07/2016

Brought my car in at 8am this morning to have the oil changed and a NYS inspection with the expectation of getting it done and then going to work. Told that they only do free oil changes with a service NOT just because it is due based on mileage as indicated on the car. As far as I'm concerned this is NOT "free oil changes" as they advertise. I was also advised that the car needs a software update that they could do with the inspection. Told them to go ahead and do it. I am now waiting 3 hours and missed work due to their inefficient, slow moving service department. I would advise anyone with a decent job to forgo their free NYS inspection and "free oil change" because it is costing you hundreds of dollars to miss work. This just to save the $39 that an inspection costs at a local gas station that would take 15 minutes to do. BTW....another local Jeep dealer does offer UNLIMITED FREE OIL CHANGES for the life of the car whereas as Westbury obviously does not. Based on the service department having no respect for the customers time and printing misleading advertising this will be the last Jeep that I get here.

Recommend this dealer? No

Were you satisfied with the quality of work performed on your vehicle? No

Did the dealership complete the work within the timeframe promised? No

Did the dealership provide you with an accurate quote of the work to be performed? No

Do you feel the price paid for service(s) was fair and appropriate? No

Did the dealer honor all commitments made? No

1 Comments

sales Rating

Awesome

by Maxpain on 03/02/2016

I just bought my new jeep grand Cherokee on 2/27/16 my sales rep Osiris took care of everything and explain to me all the features of the vehicle help me find the right car for me and the price was grate couldn't ask for more. I'm very happy with this dealer ship and I recommend it to every one. : ) and Also very fast on crevice bought it on sat and pick it up on mon tku Osiris and westbury jeep for making my buying experience a grate one.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Westbury Jeep Chrysler Dodge

by sscully72 on 02/03/2016

If you are in the market for a new Jeep Chrysler Dodge please make the right choice and get over to Westbury Jeep CD and see Miles Colon. He will take all the stress off of you finding the right vehicle and getting you the right price. I have been a customer at Westbury JCD for 13 years and Miles will make you feel like family. I've never experienced this in years past. He is educated and dedicated in finding you the vehicle you want. He knows all the vehicles inside and out. It was a pleasure to deal with him and if you want someone to work for you not against you, go see Miles. A big Thank You to Andy Liddle as well for making sure I was satisfied every step of the way. What a Great Team. I will be back again and again.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great experience

by olajide1 on 12/26/2015

We were in the market for another vehicle as our current one had packed up suddenly. Stopped three times on the final trip due to what we later found was a knocked engine. So began our search and endless days driving from dealer to dealer, and nights on the internet for the perfect replacement vehicle for our price range. We got to Westbury Jeep around 12:30pm on a Saturday after already visiting two other dealerships that morning. Hasan Barakat, our salesperson was extremely up to the challenge. He found us the perfect vehicle and with a deal we couldn't refuse. He went back to his manager for the necessary approvals for concessions that were beyond him. He also told us about the VIP package, which seems on paper to be a good deal. We haven't used that yet, but will post a review of our experience when we do. Having visited several dealerships already, we knew we were getting a decent deal on the car and made a deposit right away. We picked up the car on Monday and we are very happy. Would definitely do business with Hasan and the dealership again.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Don't bother with anyone else!

by pequajoann on 12/14/2015

So happy with my new Cherokee. Salesman Danny Turbeville was very nice and informativeand patient. Finance manager, Jim Ganga extremely helpful, no pressure. A true top notch experience. I highly recommend them.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

service Rating

STANDARD SERVICE APPOINTMENT

by MICK777 on 11/25/2015

The service department is very clean and affords the customer with various free food amenities which is a nice feature. I was only in for an oil change and had booked the appointment on line for 7:50 am. Upon arriving I did not know which line to enter-Express or Service Lane. I was told to enter the Service lane since I informed them I had a 7:50 am appointment. I was written up by the advisor who checked on how long it would take when asked. The gentleman indicated 1-1.5 hours. The actual time from the write up to departure was 2 hours and 20 minutes. I think the dealership should strive to keep appointments for an oil change to under 1 hour if possible. Again, I think the service department is a work in progress but has many positive features as well such as comfort, time open, accommodating staff.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? No

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Service

by thmsmtc on 10/29/2015

Have had my Jeep for almost 7 years, have never brought it anywhere but here for service. By far the best service department I have ever been to. And Janine Leuthner is the best.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Service Advisor

by JOTH415 on 08/12/2015

The service Advisor I use at Westbury Dodge is Domenick Denovellis. He is the best . He tells you what you need and helps you decide what you want and does not try to pad the bill like some dealerships. The work is done right and fast .And their hours open are great.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Love my new truck!!

by Heathen_Celt on 08/02/2015

Awesome salesmen Joe Seplow! Love that guy:-) No pressure sales, no one following you around annoying you :-) worked with me every step of the way to get my truck customized the way I wanted it. Thanks to Joe and Mike I am now the proud owner of my first brand new vehicle ever.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Bmw from a jeep dealer

by Grybdn on 07/28/2015

I spotted my next car on the web, started a chat to see if it was available. Chatted with a very nice lady, who offered to set up a test drive appt. Drove 35 miles that afternoon, met a nice salesman named Anthony. We got right in, took a test drive. We wrote it up, Alex the business manager spoke with me for a little while. Set a pickup date for monday. Arrived a little early, met with Alex discussed additional opts available. Completed the paperwork a little while later, put my plates on, and I was on my way. Thanks Anthony and Alex, it was a non stress purchase.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

great experience

by rjg9 on 07/16/2015

emailed westbury jeep,received call from jeff freeman .we talked and i told him i'll be down on sat. to test drive jeep.on sat entered show room jeff was waiting ,took test drive .sat down talked numbers and came to a agreement on price.picked up car on mon. 1pm as scheduled.no excess waiting .jeff and alex were very polite and efficient.they both were pleasure to work with.this was the easiest experience i 've ever had buying a car. Outstanding dealership!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Stress Free Car Buying Experience

by Cindy183610 on 06/19/2015

Ira Fischer is an excellent salesman. He went out of his way to find us our vehicle. I would definitely buy at this dealership again. It is a very clean professional dealership and I did not mind going there. After comparing other Jeep dealerships on Long Island, our minds were made up.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great dealership and sales person.

by monasaz on 06/18/2015

Before going to Westbury Jeep my husband and I went to another jeep dealership in Garden City which turned out to be the worst nightmare of my life. My husband and I went to Westbury. We were greeted at the door by a friendly receptionist then a salesmen name Anthony greeted us. We told him what we were looking for. He showed us all that was available. Anthony explained everything in full detail. When we went for a test drive he took us on the main roads. Anthony spent a great deal of time with us. He is very professional, friendly and informative.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

worst dealership

by upset_custom1 on 06/05/2015

We came to Westbury because of the years of great service our family and friends have received from them. We are the last of them to EVER get another vehicle from here. They have the worst customer service we've ever experienced. They are not about making sure the customer is happy. Everything is to their convenience. They return phone calls at the end of the day so the problem continues to the following day. Normally, when you KNOW a customer is having a problem you would think the dealership and employees would like to rectify the problem. NO they let the problem linger for about a month. We are still not done nor satisfied with our purchase. At pickup, we were told they owed us a floor mat. Evidently, they must be manufacturing a new one because a month later, we still have not gotten a replacement. The truck was not properly detailed and compound was left on the car. NO new detail. They sold us and we paid for a factory backup camera but received aftermarket camera without telling us it was not going to be factory. The camera doesn't ever work correctly. Still waiting for this to be resolved. After the sale was made and they got their money, they no longer care about the customer. With all the cars we've bought and our family has bought, there is always a survey that comes out. Surprisingly, Westbury Ram has NOT sent us a survey. I guess they only want positive ratings back. They know that is NOT happening with us. We are still having issuing with the dealership and if they are not resolved REAL SOON you can all see them on News12. I will be contacting them to get the word out. This is absurd that it has to go this far. If you want a childish experience with lie after lie after lie this is your place!!!!! Dodge should be ashamed to have these [non-permissible content removed] represent them wish there was a no star option

Recommend this dealer? No

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

1 Comments

sales Rating

Buying my first car

by nirvanies on 05/23/2015

Bought a used Camry. I was very satisfied with the service, my sales rep was Luis Lall. he was very patient and answered all my questions which made the process much easier since it was my first car buying experience. I would definitely recommend this dealership to friend and family. Keep up the good work.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

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