Chipman & Taylor Chevrolet
Customer Reviews of Chipman & Taylor Chevrolet
Great Customer Service
byon 10/10/2022
I called two days before we were leaving out of town just to see if I could sneak in to get my car serviced. I wasn't expecting it because I know how busy they are. They asked if I could leave my car and they would try to fit it in but they had a full schedule. I left my car overnight and dropped my keys in the drop box. My car was done by noon!! They were so nice and I made sure to stop at the service area and thank them for fitting it in and getting it done so quickly....they were all very nice! It's so nice to have such a great place to go to and go above and beyond.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Customer Service
byon 10/10/2022
I called two days before we were leaving out of town just to see if I could sneak in to get my car serviced. I wasn't expecting it because I know how busy they are. They asked if I could leave my car and they would try to fit it in but they had a full schedule. I left my car overnight and dropped my keys in the drop box. My car was done by noon!! They were so nice and I made sure to stop at the service area and thank them for fitting it in and getting it done so quickly....they were all very nice! It's so nice to have such a great place to go to and go above and beyond.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Trailblazer
byon 01/20/2021
Very happy to be back doing business with a dealer that listens and takes care of their customers. Our salesman went out of his way to meet and exceed all of our expectations. So happy and will definitely be a returning customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Chipman Taylor Review
byon 07/02/2020
Brit did a great job! So helpful and she got me a great deal!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Beware of this service Dept
byon 02/25/2012
I had the service department at Chipman and Taylor do warranty work on my Silverado. The repair involved the seat heaters and all of the driver memory functionality. When they called to tell me the repairs were complete, I dropped by before they closed to pickup the keys. Later that evening my wife and I went there to get the truck. My wife drove the truck home and I followed behind her. I noticed that she was driving very erratically. When we got home she stated that there was something wrong with the gas pedal and that nothing they were supposed to fix, worked. The next morning I decided to take the truck for a test drive. As soon as I got into the truck I noticed that the gas pedal was 3 inches closer to me (the driver) than the break pedal was. I tried the button for the pedal adjustment, but it didn't work at all. Driving was extremely difficult because the gas pedal would stick, and then release all at once. As soon as I let off the gas, it would stick again. Within a mile of my house, I was pulled over by a police officer for speeding. I showed the officer the pedals and he understood and didn't write me a citation. The next Monday I took the truck back to the dealer. They found that the pedal cable was "hung up on something" and corrected that issue. After having the truck all week, they found that a driver's seat heater wire was shorting out the whole memory system. They corrected that and everything appears to work as expected. I'm not really upset over the vehicle not being repaired the first time; those things happen. I'm more upset with the fact that there was obviously no "Post-Work" inspection performed. That dealership placed me and my Wife in a very dangerous situation.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
