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Joe Bowman Chevrolet

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Customer Reviews of Joe Bowman Chevrolet

5.0
Overall Rating
5 out of 5 stars(4)
Recommend: Yes (4) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Mr.

by Spencer on 04/07/2023

Starting at the test drive to signing the bottom line they made our experience enjoyable and seem less! Canan had the car spotless and ready to go when we showed up for the test drive. Tony answered all the financial questions I had and even looked up dinner information for me and Julie made the closing process so easy and enjoyable. I was even able to speak with Chad, the service mgr and Dave Fager, the GM and they are both incredibly nice and helpful as well. I can literally go anywhere and buy a Chevy, but I can't go anywhere and work with a quality team of people like this. Very seldom have a found a business, any business, that functions so well and is one hundred percent customer focused. Yes, Canan has even reached out after the sale to check on us as well! They made my bride's life long dream of owning a convertible come true and more than that they made it a wonderful experience that we will not soon forget! Thank you Joe Bowman team, y'all rock!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

4 Reviews
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5 out of 5 starssales Rating

Mr.

by Spencer on 04/07/2023

Starting at the test drive to signing the bottom line they made our experience enjoyable and seem less! Canan had the car spotless and ready to go when we showed up for the test drive. Tony answered all the financial questions I had and even looked up dinner information for me and Julie made the closing process so easy and enjoyable. I was even able to speak with Chad, the service mgr and Dave Fager, the GM and they are both incredibly nice and helpful as well. I can literally go anywhere and buy a Chevy, but I can't go anywhere and work with a quality team of people like this. Very seldom have a found a business, any business, that functions so well and is one hundred percent customer focused. Yes, Canan has even reached out after the sale to check on us as well! They made my bride's life long dream of owning a convertible come true and more than that they made it a wonderful experience that we will not soon forget! Thank you Joe Bowman team, y'all rock!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Amazing Service

by Debbie P on 02/28/2023

I recently was in town visiting my daughter at university. My GMC’s brakes were shot. We went to Chevy dealership in Harrisonburg and had a great experience. Brandon was awesome. He explained everything in detail that was wrong with the car and fixed it within a day. Thank you!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great customer service

by Julie B on 01/27/2023

I was having an issue with my car and I contacted the service department at Joe Bowman. I spoke to a man named Brandon multiple times that morning. I couldn't seem to get a part that day from the local parts stores and I was stressing about how I was going to get to/from work, etc. especially with kids. Brandon said they had the part(s) I needed in stock. He squeezed me in for that day and was phenomenal the whole way. He explained everything to me. He understood my concerns. I can't say enough about my recent experience there. I'm so glad it worked out the way it did. AGAIN, Brandon was phenomenal!! Thank you so much for all of your help! I really appreciated the great customer service and everything you did for me! Keep up the great work!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Consistent professional service

by MsCindy on 05/14/2022

I have been a loyal customer for 30 years, they always meet or exceed my expectations!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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