Penske Chevrolet of Cerritos

Omg the service that we received was incredible from the moment Mr. Raul Ortega contacted us we knew we could trust him we told him that we were tired of the game playing that the dealers were doing running back and forth to there bosses trying to make and close a deal it was a mess really you spend hours at a dealership in hopes that you can work something out but they just kept coming back with adding more to the sale them what you started with,, the guy at Win Chevrolet said if we say we are family we can get a discount, Lalo at Santa Paula Chevrolet said i wasn't an important customer, Really WTF, then we have Mr. Raul Ortega and like i said i told him what we were looking for between what price range color year ect, he tells me give him 20 mins, so im thinking here we go again ok let me make more calls in the mean time then BAMM! to my surprise Mr. Ortega calls in 10 mins so i have my guard up and said ok lets hear this BS your going to tell me so he shoots me a price and i say ok now how much with tax license and doc fees no Mr Aguilar thats out the door price no hidden fees nothing your price your keys and you drive away a happy customer if you want it mind you i gave Mr. Ortega a range of $5000 up or down so lets say $45,000 to $50,000 he could have said a price of $49,000 but no he was very fair and kept it in the middle not at the low end say $46,000 but in the middle so what im saying he could have picked any number but he was very fair and the number was really good so i could not pass up the deal long story longer he had all the paperwork ready so when we got there it was so easy the staff was sooooo polite as well not just Mr. Ortega everyone was Paul the finance manager was perfect in explaining everything to us made us feel at ease and at home it was the BEST buying experience for a car ever i cant wait till i buy my New Truck it will be through your dealership as long as i have the same experience and respect that your dealership showed my wife and i thank you Mr. Ortega, Paul, and Penske Chevrolet for a awesome experience Mr. & Mrs. Ralph & Anna Aguilar