Kutztown Cadillac

Today 9:00 AM — 5:00 PM
Open Now
Sunday
closed
Monday
9:00 AM — 8:00 PM
Tuesday
9:00 AM — 8:00 PM
Wednesday
9:00 AM — 8:00 PM
Thursday
9:00 AM — 8:00 PM
Friday
9:00 AM — 5:00 PM
Saturday
9:00 AM — 5:00 PM
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Customer Reviews of Kutztown Cadillac

5.0
Overall Rating
(15)
Recommend: Yes (15) No (0)
Write a review: Sales | Service
sales Rating

Satisfying Experience

by dkyouse on 08/02/2017

I had been working with the sales team as my lease was soon coming to a close. I was contacted as advised that there were some very nice incentives being offered by GM and I might be interested in stopping out and discussing things further. A day later, after spending less than 2 hours at the dealership, I drove home in a new GMC Arcadia Limited. Polite, efficient, no non-sense sales staff answered all my questions and got me on my way.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

15 Reviews
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sales Rating

Satisfying Experience

by dkyouse on 08/02/2017

I had been working with the sales team as my lease was soon coming to a close. I was contacted as advised that there were some very nice incentives being offered by GM and I might be interested in stopping out and discussing things further. A day later, after spending less than 2 hours at the dealership, I drove home in a new GMC Arcadia Limited. Polite, efficient, no non-sense sales staff answered all my questions and got me on my way.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

GMC Terrain

by SRepp232 on 08/01/2017

My recent experience at Kutztown was excellent!! They got me in my dream vehicle at my dream price!! I am super excited to be driving my new Terrain!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Joe Sherman is the best

by bluedimples on 07/27/2017

Great experience at Kutztown Auto sales. A little far to drive to, but well worth the deal I received from them. Looked at the vehicle on a Sunday, knowing they would be closed. Didn't want to be hounded by pushy salesperson. Kept in contact with the dealer,as the car needed some fine tuning on the body work. They did a great job, even tho we didn't ask for the repairs. The transaction couldn't have gone any smoother, Joe was great, explained the many newer features on the car to my wife. It was going to be her birthday present.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

service Rating

Excellent service for years

by Manglehorn on 07/23/2017

I have bought ,and had serviced, 8 cars from this dealer in the last 15 years and always had excellent service in all departments from sales to maintenance

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Love my new buick

by Xxtrace on 07/12/2017

Joe was knowledgable, friendly, and helpful during the buying process. He gave a great comprehensive lesson on the new gadgets of my new vehicle and went out of his way to help set up all my new features.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Acadia

by Roverjones on 07/04/2017

A top-notch experience. Rob and Dan took a difficult situation for my wife and I and made it a great day! They are calm, professional and respectful. Marc Worcester

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

service Rating

Quick service

by DrMarkR on 06/25/2017

Had a low tire pressure light and was driving in the direction of the dealership. Stopped in and they serviced the car in just over an hour, removing the nail and patching it. Could not have been friendlier or more helpful.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? No

Did the dealer honor all commitments made? Yes

service Rating

2017 GMC Canyon

by Contrabass on 06/21/2017

I want to thank Mr. Jim Murphy for all of his outstanding customer service for finding me the truck I truly wanted. His connections and expertise were outstanding! I also want to thank the financing staff and parts staff for their exceptional dedication to service and quality. This experience was one that is positive in purchasing a vehicle. Thank you all for the dedication to customer service!

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Outstanding!

by yorkiegirl1 on 06/11/2017

The service dept is always very friendly and professional. They made me feel welcome and very comfortable!!

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

GREAT

by beernutz1 on 05/22/2017

Great Service friendly people and done very fast.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Completely Satisfied With the Service at Kutztown Auto

by incredibletjr on 05/20/2017

As always I am Completely Satisfied with the service I received at Kutztown Auto last week. I have NO complaints, just satisfaction to report on my visit. To everybody involved at the dealership, I say THANK You. Keep up the good work.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Kutztown Rocks

by jjcoop1 on 05/14/2017

Always friendly and always willing to do anything to make your experience the best!

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great experience!

by Hithere33 on 04/18/2017

I turned in a lease that was not even up yet and they were able to help me buy a new car and even paid the last two payments for me on the lease and gave me $2500 off my new car! Worked out great and I love my new car!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

service Rating

service visit

by Jalocle on 04/04/2017

Great and timely service vist

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Excellent Experience

by Kristan_M on 01/31/2017

I had a great experience working with the sales and finance team. They were quick and thorough without the usual hard sell. Thanks Cal and team. Much appreciated!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

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