Whitaker Buick GMC

Today 08:30 AM - 05:00 PM
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Sunday
closed
Monday
08:30 AM - 08:00 PM
Tuesday
08:30 AM - 08:00 PM
Wednesday
08:30 AM - 08:00 PM
Thursday
08:30 AM - 08:00 PM
Friday
08:30 AM - 05:00 PM
Saturday
08:30 AM - 05:00 PM

Customer Reviews of Whitaker Buick GMC

5.0
Overall Rating
(16)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
sales Rating

A great experience!

by JeffreyW1 on 12/02/2016

I really felt good about this experience. In the past car purchases, I never felt really good about the process/experience, but this time was different. Paul made me feel at home and everyone at the dealership was similar. Very low-key low pressure atmosphere. Just a bunch of folks trying to genuinely help people find a good vehicle at a decent price. This is my first GMC. I am very excited and pleased with it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

16 Reviews
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sales Rating

A great experience!

by JeffreyW1 on 12/02/2016

I really felt good about this experience. In the past car purchases, I never felt really good about the process/experience, but this time was different. Paul made me feel at home and everyone at the dealership was similar. Very low-key low pressure atmosphere. Just a bunch of folks trying to genuinely help people find a good vehicle at a decent price. This is my first GMC. I am very excited and pleased with it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Satisfied customer

by KayD1965 on 08/02/2016

Their service goes above and beyond. As a hearing impaired customer, they go out of their way to assist. That is much appreciated. This is our second vehicle from them and as long as I can drive, I am a loyal customer!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

great service

by Janenb on 09/26/2014

both Mike and Gary answered every question, helped me to find the best and most for my money and made my shopping experience great

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

No pressure here

by GaryKO58 on 09/25/2014

I had the best experience ever buying at Whitaker Buick GMC. Gary M. was knowledgable about the vehicle I was interested in and I didn't feel any pressure whatsoever to buy. I would recommend this dealership to my friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

keep up the great work

by Timothy1981 on 09/17/2014

My salesman, Gary M was very knowledgeable on the vehicles I was interested in. He listened to my needs and wants for my next car. Then Bob started working his magic and got me into a very nice car. I've bought 3 vehicles from these two employees in a few years and would not even consider going anywhere else in the future. Seriously you have a great team at Whitaker buick/gmc in forest lake mn. I tell everyone about my experience at your location.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Experience!

by sgtjohnson on 08/07/2014

It couldn't have been easier or more pleasant. The entire Whitaker team is the finest auto sales group I have ever worked with!! Thank You

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great service at Whitaker!

by peace77 on 09/13/2013

Jerry D took us on test drives of some cars and really listened to what we liked and wanted in a new car. He was able to find the car that we fell in love with and was within our price range. Thanks for a great job finding the car!!! We are enjoying driving it!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great buying experience - over and over

by grandma_gail on 07/11/2013

Our family has purchased more than a dozen cars and trucks from them over the years -our grown children now buy their cars from Whitaker. Straight talk, fair deals, great service. We have been disappointed nearly everywhere else - so now we stick to Whitaker.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Consistent Great Service

by grandma_gail on 07/11/2013

We have been long time customers at Whitaker in Forest Lake (formerly Novak) and have always been very satisfied with their service. Courteous, consistent, good communication and never an "up" sell. During auto shortage a few years ago, bought a GM truck at another dealer - but I bring it and my other GMC to Whitaker for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Another Ten

by medman29 on 03/30/2013

This has been my 2nd new car purchase from Whitaker, the 1st being a 2007 Buick Lucerne, which we still own and drive every day. Salesman Mike G. was great and my purchase of the new Terraine was a very nice experience. As with any new car and the advancements and technology that are incorporated into them, Mike took the time to ensure that I understood all of the new features. I was never pressured to buy and all my questions were answered with great clarity. After purchase of trailer hitch was expedient. Well done Whitaker. You and Mike are my dealership for life. Then there is the serves dept. Just plain awesome, as is their mechanic who has taken great care of my Lucerne, including pick up and delivery back to my home. Hats off to Mr Lee W.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Worth the drive

by chuckmu on 03/28/2013

Your sales consultant Gary M. and service advisor Brian J. are outstanding. You have a friendly atmosphere that makes your customers welcome. I just wish you were a little closer to Bloomington but you're worth the drive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

Professioal/friendly staff

by sonnyray on 03/05/2013

I appreciate the professional, yet friendly, treatment from Brian in the Service Department. From driving in to driving out, the whole experience was very satisfactory.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

New car purchase & service

by joet30 on 02/05/2013

We just purchased a 2013 Lacrosse from Whitaker Buick GMC. This is the second new vehicle purchased from this dealer. We used Whitaker for our service needs also. This is our new home for vehicles. The people who work at this dealership truely care for their customers. We highly recommend the dealership and people who work there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

WOW!

by dscribner on 05/20/2011

I'm not sure where that guy went but it was not to Whitaker! They were awesome and friendly. Price was great! Hence why I purchased. My salesman Chris Novac did and excellent! Great guy and a friend now. My family purchased 2 cars withing 2 days from him. I absolutely recommend and will do so to all my friends and family. This review that is negative is Bunk! Do yourself a favor, Choose Whitaker! Thank you Whitaker, I look forward to future business!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Salesman are a [violative content deleted] here, so are thier Prices

by angela55343 on 04/15/2010

They could care less about treating you as a customer. All the sales people I met here were rude and just wanted their commission check. Prices here are way high. I pointed this out and had to sit and show the sales man how much higher they were then other dealerships I was looking at.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

2 Comments

service Rating

My wife loves getting her Sport Utility serviced at Whitaker in Forest Lake

by jbcessna on 11/19/2009

My wife would never take the time to write in a review so I thought I would write a few lines for her. Whitaker has become our top choice to get our vehicles serviced. My wife gets treated with respect and they always take her seriously when she has questions. She comments to me after a visit about the very friendly staff and the very comfortable atmosphere. They have a great customer waiting area with a fireplace and a big screen TV so the time it takes goes by quickly. They always wash her car (I Don't so she has to take it somewhere to get a wash) and it's free with the service there. You can go there after dinner also!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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