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10:00 AM - 7:00 PM
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Customer Reviews of BMW Encinitas

4.7
Overall Rating
(45)
Recommend: Yes (42) No (3)
Write a review: Sales | Service
sales Rating

Bought X6 S Drive

by NAsaggi on 07/29/2017

Exceptional sales, I interacted with Adham Talesh all through the process and he went over and beyond, to get me the numbers I was trying to reach. Definitely recommended.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
107 Reviews
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service Rating

Tire replacement

by Bfortini on 09/22/2017

Very good. Took a bit longer than promised (2 hours vs 1)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Bought X6 S Drive

by NAsaggi on 07/29/2017

Exceptional sales, I interacted with Adham Talesh all through the process and he went over and beyond, to get me the numbers I was trying to reach. Definitely recommended.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

SES light came on

by Degeller on 07/06/2017

Got an appointment quickly, a loaner car and my car fixed under warranty. Also did oil and brake fluid service. All done right.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very pleasant experience purchasing my BMW i3

by Pierpiank on 06/21/2017

I stopped by to check the BMW i3, and the sales agent Kash treated me like the King of Customers, making sure I had all the information I needed, and meticulosly following the deal in all its steps, to ensure everything went smoothly. He followed up with me in the next couple of days to verify everything was okay.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

BMW X-5 service at Encintas BMW

by CarlosU on 06/07/2017

The service representative was professional, thorough, and efficient. The car was serviced as needed and was returned clean.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Recall to retro-fit baby seats

by mkr1111 on 05/24/2017

Really great service from the time I made the appointment until I picked up my car. I dealt with Mike Voiles and he was excellent.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Style Yes, Substance No

by thomashjr on 04/16/2017

When I had complex questions about interstate purchase (CA to AZ) details regarding title, taxes, transport, etc, the manager barked at me: "Don't buy the car, go somewhere else." When I balked at the price, they arrogantly stated: "AutoNation does not negotiate." Two days later, they dropped the price several hundred so if that is not a negotiation, what is? Everyone is well dressed and buff and super sort of fake friendly but incapable or unwilling to actually do their jobs. It days of emails and texts to finally get documents I was legally entitled to at signing. The car itself was delayed four days while everyone took a long weekend slash vacation. When I called to complain to a manager, I was put through to the salesman who was falling down on the job to begin with.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

2 Comments

service Rating

Service experience

by Jmolenaar on 04/14/2017

Fantastic customer service. Had no appointment but walked in and Mr. Kamberogiannis was happy to help me get my car in for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Department

by Mannylara on 03/20/2017

Went out of their way to replace a defective vent on our CPO that another dealer refused to replace under warranty. The staff is friendly and does everything they can to make service trips quick and painless. Thank you! Highly recommended.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

20k mile service

by Mengler on 02/25/2017

Excellent. Mike went over the top to make sure that I was completely satisfied with the service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great from start to finish!

by SoCalKool on 01/11/2017

From the moment we brought our 428i into Encinitas BMW we were taken care of until we picked it up. Thomas kept us apprised of the status of the repair throughout and the overall attention to detail was amazing.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2017 BMW X5

by adechario on 12/29/2016

Encinitas BMW was a pleasure to work with. There was no haggling or wasted effort. Craig and his management were very forthright. They offered fair value on a trade and honored the USAA pricing on the vehicle. While there was some contention on the Sirius feature, Craig made it right as quickly as he could.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

BMW Encinitas - World Class Sales Experience

by sdwaterbaby on 12/17/2016

My wife and I just purchased a gently-used 2014 X5 and the car was literally in near-new condition...what a great ride! Kudos to Joey Heggem (Sales), Ryan (Finance) and Paul (Contracts) for making this one of the most stress-free, no-pressure, enjoyable sales experience...they all went out of their way to make us comfortable and didn't try to up-sell. We really appreciate all of the extra time they spent with us. We have purchased before from this dealership and they are a very classy yet down-to-earth organization and really are top-notch...Five Stars for an excellent job!!! --Casey and Isabel M

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service

by samueltao on 12/05/2016

I recently had my engine oil changed at BMW Encinitas and the service was very efficient. It didn't take too much time on waiting. Thumbs up on my service adviser Darren Mauch

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

BMW Encinitas M3 buy (lease)

by kenmcl760 on 11/30/2016

Just purchased my first M3 from Encinitas BMW. On a scale of 1-10, my purchase experience was a 12! During the process, I met or worked with the GM, the vp of sales, finance and my sales rep that knew how to work well with my type "A" personality. Their passion for BMW's came through in all interactions. In fact, i think they were as or more excited for me to experience the car as i was to get one. I could not be any happier. big recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service

by Valzar8 on 10/20/2016

Mikey was knowledgeable, polite and friendly. He was very professional and had a great sense of humor. My work was done within the time period promised. The technician who did my test drive to diagnose a rattle also possessed the attributes named above!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fantastic Experience at BMW of Encinitas

by mylesfiguei on 10/19/2016

I visited multiple BMW dealerships in San Diego and southern Orange County on my quest to find a 328i sedan that I was satisfied with option and price wise. I was not taken seriously by most due to my age. I came in contact with Ronaldo Boschi at BMW of Encinitas through the Internet sales department and couldn't be happier. I received excellent customer service from the minute I walked into the dealership all the way through singing the paperwork in the finance department. Would highly recommend this local dealership and Ronaldo Boschi if you're interested in buying a BMW without the typical poor dealership experience! Thanks Again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Customer Service at BMW Encinitas

by evanzarate07 on 09/13/2016

My experience at this dealership was far better than any either. I had searched for an m240i at 6 or 7 other dealerships better getting to this one and did not get the kind of service that I did hear. Sales manager responded to emails even on his days off and was prompt with responses.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

BMW Encinitas Service

by runonmd1 on 08/28/2016

Good. My only issue is pricing, over which the service writer has no control. He did give me a 10% discount, but I was entitled to that from my BMW Car Club discount. Also a $157 or whatever charge to diagnose the problem was steep.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

Mike Voiles

by Claudia35 on 08/11/2016

Mike Voiles was extremely professional and helpful. The whole transaction at the service department was effortless and quick due to Mike's expertise. That's why we continue going back to BMW Encinitas.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience

by RI_Girl on 07/19/2016

The process was easy. I explained what I wanted, test drove the color I wanted, asked for the price. The negotiations went pretty smoothly, took all of 20 minutes and we had a deal! Jeremy was very straight forward and had a friendly demeanor. Great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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about our dealership

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we sell is one, no-haggle price and it comes with a 5-day return policy*. Plus, we’ll buy your car and you don’t have to buy one from us. Now that’s easy.

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

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