Larson Audi of Tacoma

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Customer Reviews of Larson Audi of Tacoma

5.0
Overall Rating
(43)
Recommend: Yes (32) No (1)
Write a review: Sales | Service
sales Rating

A good car buy experience

by hoopsr70 on 11/25/2017

Straightforward dealing on good selection. Able to research, price, and deal online to save time and get the deal I wanted.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

43 Reviews
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sales Rating

A good car buy experience

by hoopsr70 on 11/25/2017

Straightforward dealing on good selection. Able to research, price, and deal online to save time and get the deal I wanted.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

service Rating

Diesel Emissions Repair service

by Sarahandjon13 on 11/21/2017

They always do a great job at taking care of the reason we are there. Chip is very hospitable and does everything he can to make the process move smoothly and efficiently

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Buying a used Audi

by 8811carbuyer on 11/20/2017

Straightforward negotiations and realistic valuations. The cars themselves are terrific. The used vehicles are of the highest quality. Sales person knew what he was talking about and the tech advisor was very helpful.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Jeffrey G Flood

by jgilflood on 09/26/2017

Friendly well informed sales, financial and delivery associates. No pushy sales staff. All my questions were answered and the whole process was efficient and smooth.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

service Rating

Great Service

by bvanduker on 09/19/2017

Friendly, great customer service. Was met by Chip before I got through the door. Excellent work on my car, and delivered back washed and Vacuumed.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great Customer Service - I got my Audi A4!

by NancyPM on 09/19/2017

First of all I missed my exit off the I-5 and Arlondo offered to come get me! That was great. I got my car! It really was exactly what I was looking for and Arlondo made it happen. He had a lot of patience!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

service Rating

Fast and friendly experience

by Jamesaweber on 09/16/2017

Sold me on Audi Care, kept me posted on my car's status, and was super friendly and informative throughout the whole process. Well done.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Exceptional Service

by 2017Suga on 09/14/2017

They took the time to make sure my car was fixed. At the same time making sure I had a wonderful Audi to drive while waiting for my car to be fixed

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

2005 Audi A4

by Malcolm1992 on 09/01/2017

Fast responses and accurate quotes! Chris was our advisor and he recommended what we needed to do with the our very specific price budget, and we were more than please with the outcome.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Audi Tacoma --Larson 8/17

by Pigflyer on 08/30/2017

Chris and Chip are two of the best Service Writers I've ever met-they both go out of their way to help you as a customer and provide as much info about your car as the can and then some.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Well taken care of

by RWilliams30 on 08/14/2017

Everyone is very personable but professional. It's a really good feeling to see the same faces when I come in for service or visit around the corner in sales. Employees stay if they are taken of. I believe that type of mentality is carried over onto the customer.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

The best service

by dgtlgds on 08/03/2017

I've owned a lot of cars from several dealerships over the years and I have to say that Chris in Fife is the best. The whole team there seems to work well together and they make you feel that your reasons for being there are important.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

audi s4

by mbsmith18c on 07/26/2017

When I started my search for my second Audi there was no doubt in my mind where I would start looking, Audi of Tacoma has been nothing less then exceptional. I came in and sat down with Bobby and within the hour had been shown the wide variety offered by this lot. I was not ready to purchase that particular day but asked he keep in contact with me if something new came in. He kept me updated every step of the way until I was ready to purchase. The day of my purchase he walked me back to the service department where both Lawrence (a knowledgeable tech) and Tamara (the night time service advisor) went above and beyond setting me up with appointment and explaining some technicals to me indetail. Devin (my finance guy) made my experience that much better with his transparent communication. This dealership had gone above and beyond for me and really treated me like family. I will be recommending Larson and look forward to doing all business here in the future.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

service Rating

Great service

by Scott8586 on 07/21/2017

Communicative, Friendly, convenient hours of operation. We were able to make an emergency appointment and had the car back on the road within the day.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Great painless service

by rjs15570 on 07/16/2017

Great service and attitude. Like the convenient of an Audi loaner for the service. Used to take it to the Bellevue dealership, now will take to Tacoma.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Q5 Purchase

by Wuzzle00 on 07/09/2017

Sales Person Daks was great, feeling spent a lot of time with us test driving a lot of cars. The overall experience was amazing, we enjoyed our visit, I would say we are still waiting to here from the dealership on learning the components on cars and the protective package we purchased

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

sales Rating

Audi Tacoma is amazing!

by Jerrald on 07/07/2017

I had the most wonderful experience at this dealership. This was by far the best experience I've had at any car dealership in my entire life! Brian, Kala, Devon and their manager are extraordinarily awesome! And, they are pretty fast and proficient. I was in and out of the dealership in less than an hour and a half! That's unheard of. Usually, it is an all day affair. They went above and beyond to get me into my dream car, and for that I will forever be grateful.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

service Rating

Audi Q5 Service

by ctilley24 on 07/07/2017

Welcoming and friendly service employees. This dealership treats you like you are part of the family. Will definitely be back.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Best Service

by Timothy26 on 07/06/2017

Always feel like service rep cares about what my car and I need. I am always happy with all the service I receive.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Another Great Visit

by Sheila_P1 on 07/05/2017

Fast, kind, courteous service, comfortable waiting room, fair assessment of what my car needs. I am always pleased that I took my car here for maintenance.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

My advisor

by Peragine on 06/29/2017

Chip Lewis my advisor has been mu advisor for several years now. He is honest,helpful and always there with advice. He's someone who is trustworthy when it comes to advising what work is needed on my vehicles.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

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