AutoNation Honda Chandler
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Dealership Service Review
service Rating
General service appointment
Written byon 07/14/2023
21000 miles. Oil change, tire rotation, etc. No problems identified. Ashton (service representative) walked me through the paperwork, answered my questions about low battery for the key, and inspected the WAY TOO SHORT lock cable for the backseat seat belts. He determined that the inability to easily lock those belts is bec of use of backseat bench cover. The problem was not solved but he did give it a good inspection. This is a manufacturing unresolved issue. Shortsighted on their part. But otherwise Ashton was polite, informative and very helpful. He is an excellent Honda representative.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Serenity Gibson on 07/19/2023
Dealer Response
Hi Linda, thank you for bringing this matter to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 505-5186 -- we hope to hear from you soon.
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