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Heiser Chevrolet

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Customer Reviews of Heiser Chevrolet

4.3
Overall Rating
4.25 out of 5 stars(14)
Recommend: Yes (3) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Easy trade in process

by Rickc48 on 06/29/2022

Easy valuation of my trade and then got a great deal into a newer bigger car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
14 Reviews
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5 out of 5 starsservice Rating

Great work

by John sims on 03/26/2023

The service department associates were great work that was done I was happy with

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
2 out of 5 starssales Rating

New Blazer Purchased but Damage

by Blazer Red on 01/02/2023

After waiting 9 months for our Blazer to be delivered, the vehicle had damage on the bumper and the paint had a bubble and a ding on the door. After 3 attempts to have the vehicle fixed with the body shop the bumper still has a noticeable scratch. A brand new vehicle should be in brand new condition when purchased.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

Easy trade in process

by Rickc48 on 06/29/2022

Easy valuation of my trade and then got a great deal into a newer bigger car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Oil change

by papoose on 06/23/2022

On time and quickly done

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
4 out of 5 starssales Rating

2019 Malibu

by 2019MALIBU on 12/18/2019

Was helped out and all my questions were answered throughly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Fred’s 2500 on 06/04/2019

Fast service when I wanted it

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

First Rate Experience

by denny2653 on 07/08/2015

Greg is a smart salesman with a low key approach. He knows the vehicle and understood what I was looking for. No high pressure sales and would recommend Greg for anyone looking to but a new vehicle

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

very happy! !!

by emcg69 on 04/26/2015

I recently purchased my 2011 camaro and I was very satisfied with the way I was treated at heiser. Greg Koss my salesman was very helpful. I didn't get unwanted calls or a salesman just trying to make a sale. I simply told him what I wanted and he found it. T,hank you the whole heiser team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

New Equinox

by ken277 on 09/05/2014

I went to Heiser for a Equinox. I worked with Greg K. He is very knowledgable and went above and beyond to find me the model I wanted. Everyone I worked with is very nice and treat you like family. I will definitely be getting my next vehicle from them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Ask for Greg, great sales person, great experience

by hnyb1998 on 03/27/2014

I worked with Greg (you can't miss his fancy pants) when I bought my Volt. He is very knowledgeable about electronic vehicles and made what is usually a long, boring, sales process fun. Thanks for making this purchase my easiest car buying experience ever. Make sure to ask him about his pizza recipes.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Chevy Malibu 2013

by venus2 on 11/29/2012

I highly recommend Hiser Chevrolet, we had a great experience the dealer was honest gave us all our promotions due us and answered all our questions. Felt we were treated with respect and took the time to show us how to use all the new features on the car. Great place to do buisiness!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Why make an appointment?

by gregry on 01/14/2011

I called at 2PM to see how busy they were to see if I could get an oil change. I was told that I could get right in at 2:30. I said to schedule me and I'd be right there. I got there at 2:20 and waited 20 minutes to be told there was a 45 minute wait. REALLY!!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
4 out of 5 starssales Rating

BAD SERCICE, NO KNOWLEDGE

by wally7714 on 12/16/2009

I got Mitsubishi Evolution, purchased with a bumper to bumper Warranty and day after transaction called them wiper sprayer doesn't work and they make up the story about intercooler being aftermarket, I told 'em I got warranty on the car they said CAN NOT fix cause it is Mitsubishi. ( fix it myself, dinn't have anything to do with intercooler) Week after got a courtesy follow up call but when I call back(even went there in person) that I noticed some other problem with the car they never called me back. I'll never step foot in this dealer despite the fact I got some free maintenance coupons

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
3.3 out of 5 starssales Rating

Heiser Chev

by gregry on 05/03/2008

I paid too much for the car, but that's my fault for not doing homework. They tried delivering the car dirty & with oil splashed on it. They washed it and I did a further inspection and found small, dried spots of some sort of chemical all over the car. Their lot guy tried scraping off the spots WITH HIS FINGER NAIL!!! The roof was full of fine scratches from them scraping snow off. Never again!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

2 Comments

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