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Awarded 2023, 2024
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Customer Reviews of Lexus of Brookfield

5.0
Overall Rating
4.99 out of 5 stars(288)
Recommend: Yes (133) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Buying a used car made simple

by E Burton on 04/09/2024

Bought a 2923 CPO Lexus ES 350 from Lexus of Brookfield,thing is, I live in Virginia. First time buying a car online. They are a wonderful dealership with a great sales staff. First contact was with Branden Morris. He connected me with Alan Zinda the internet Sales Manager. Could not have asked for a better person to deal with!! He made the whole process of buying a car online seamless. He went out of his way to make sure all my questions were answered and helped walk me thru the purchase. Helped me set up transport of the car to Virginia. Even answering calls on his off days. Also there was Vanessa in finance, she handled all the paperwork for the purchase and got it out to me in a timely fashion. All in all I;m am totally satisfied with this dealership and all the people I dealt with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

288 Reviews
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5 out of 5 starssales Rating

2014 chevy impala

by Chris A on 01/02/2024

Alan zinda was my salesman he was great to work with at dealer ship and through the little quarks I had after purchasing the car. Would definitely recommend him and his team at lexus of brookfield. There was absolutely no push on any vechile sales.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

car purchase

by jeff p on 01/01/2024

Dale Roeglin, great salesman. No hassle, just gets the job done. Quick, efficient and fair.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Al Zinda and Lexus for the Win!

by Brandon B on 12/30/2023

Excellent Sales experience. Al Zinda won us over from another dealership. Al was able to find us a car that matched everything we were looking for. He beat the Lincoln dealer and put us in a 2024 Lexus 350 . We are extremely happy with the process. Al was professional, kind and honest.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

First Lexus

by Mike O on 12/29/2023

Recently purchased my first Lexus. My salesman, Al, did a great job of showing me vehicle options and had great communication throughout the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Experience

by Joel M on 12/29/2023

Our Sales Representative, Alan Zinda, did a great job from getting the best deal for us to making the whole process a pleasant experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

My Christmas present

by Joan Stevens on 12/26/2023

No pressure to buy. Al Zinda was great and found the car for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Life long customer after GX purchase

by Barbie and Hemad on 12/14/2023

Al was wonderful to work with and made our GX purchase quick and simple. No pushy sales tactics and we felt like we got a great deal in the end. Al and Kevin were very patient when our commercial insurance quote took a little while to get back from underwriting. John with tech was so informative to finish off our experience with Lexus of Brookfield. Will be a lifelong customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great experience at Lexus

by Peter K on 12/10/2023

Staff in the Lexus of Brookfield was very welcoming and friendly. My sales associate, Alan Zinda was exceptional, very nice, knowledgable and professional. It was very pleasant experience to work on the deal with Alan. Entire process was quick and easy. It was definitely a 5-star experience. I would highly recommend Lexus of Brookfield and Alan to any of my friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

NX 2024

by JQ on 12/05/2023

Dale Roeglin is the Best! Been working with Dale for many years. His professionalism and expertise is top notch! Wouldn't go anywhere else! Dale goes above & beyond to make the sale enjoyable. He not only cares about the vehicles but also about the individual.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Very nice, friendly, and knowledgable

by Drea on 12/04/2023

Everyone at the dealership was very friendly. We weren’t quite sure what we wanted, and Alan took the time to show us many options until we found the perfect car! Worth the drive from wherever you are!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Amazing Sales Service!

by Kim on 12/01/2023

I will never buy anything but a Lexus ever ! The attention and professionalism and genuine care is top notch. Al was a joy to work with!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Dale Roeglin

by Rich on 12/01/2023

My sales associate, Dale Roeglin, is the ultimate professional with his expertise and knowledge of all Lexus vehicles along with his willingness to listen to customer concerns make him unique. Dale and his sales manager, Kevin Bell, both went out of their way to find me a car with all the options and color I wanted. It's been said "Businesses most valuable assets are its employees," and Dale exemplifies that.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Dream Drive: A Stellar Purchase!

by Colin Meddaugh on 11/29/2023

Outstanding experience with Al at Lexus of Brookfield! From the moment I stepped in, Al's expertise and genuine enthusiasm for Lexus cars shone through. He patiently answered all my questions, guiding me to the perfect vehicle. Al's professionalism and customer-focused approach made the entire process a pleasure. Lexus of Brookfield, thanks to Al, has earned my trust and loyalty. If you're in the market for a Lexus, seek out Al for a top-notch buying experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

2023 IS 500 F Sport Performance Premium

by t smith on 11/22/2023

One of the more pleasant car buying experiences I've had. No pressure sales, just a bunch of people working together to make customers happy. Thanks.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Easy to deal with

by Rick E on 11/14/2023

My salesperson, Al Zinda, was great to deal with and made the transaction quick and easy. I’ll definitely be calling him again someday for my next Lexus!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

RX350h

by Sue O on 11/13/2023

First class experience all the way. Al Z is professional, thorough and a great communicator. Would recommend to anyone looking for a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Sales Review

by Olivia C on 11/13/2023

Al Zinda was our salesman. He did a great job initially getting me introduced to the car and resolved quickly the wrong color get delivered for our new car. Also, thanks Chris Zilvitis to clarify the car warranty details and extra packages to us. The car buying processing experience was enjoyable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starssales Rating

Sales Review

by Nick on 11/12/2023

This dealership did above and beyond from our expectations to make the experience for buying a car enjoyable and memorable. Alan and Kevin were wonderful to work with and are a special asset in making this dealership unique and worth buying from. Appreciate them and their time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Terrific Toyota

by LaToyra on 11/11/2023

All I can say is it’s an experience? When I walked in I was greeted by nice receptionist who offered refreshments. Al Zinda was my salesman. He was courteous, informational, and I didn’t feel pressured into purchasing a car. I will recommend a Lexus Brookfield to everyone.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Flashy New Lexus 350RH

by Tim D on 10/31/2023

Its a little too early to review the vehicle since I just picked it up last night, but so far it seems awesome. Al Zinda did a great job initially getting me introduced to the car and explaining packages. It was a hectic day closing, partly due to my being late, but everything went smoothly. I appreciated Al's easy going, not pushy attitude. Meeting his manager was good and the finance women also explained everything well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Dale Roeglin was very helpful! Thank you!

by Steve on 10/28/2023

We have been researching new SUV’s and we stopped in and spoke with Dale Roeglin. Dale took a lot of time with us and explained what our options were. He was very informative and helped us narrow it down to the RX model. Thank you Dale for all of your help!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

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About our dealership

Welcome to Lexus of Brookfield, where our guests are as special as our brand. We invite you to visit Lexus of Brookfield and engage in the Lexus experience that everyone is talking about! Whether you come in to view a new Lexus, L/Certified Pre-Owned Lexus, Pre-Owned, explore financing options, leasing options or view our large stand-alone Service Center, you will encounter how Lexus of Brookfield gives you the service you deserve. We are your premier Lexus dealer! Call or visit us today to experience the finest luxury vehicles ever built. Experience Amazing!

Sincerely,

Joe Palmisano, Executive General Manager

What sets us apart
Lexus Elite Award Winner Multiple Years in a Row
Dealer of the Year Multiple Years in a Row!
Customer Satisfaction Multiple Years in a Row
Contactless Services: Contactless Purchase, Free Home Drop-Off, Free Test Drive At Home, Private Dealership Appointments, & Virtual Appointments
Nationwide Donations and regular Community Involvement
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Languages Spoken (4)
English
Russian
German
Spanish