Straub Hyundai

Today 09:00 AM - 08:00 PM
Closed Now
Sunday
closed
Monday
09:00 AM - 08:00 PM
Tuesday
09:00 AM - 08:00 PM
Wednesday
09:00 AM - 08:00 PM
Thursday
09:00 AM - 08:00 PM
Friday
09:00 AM - 07:00 PM
Saturday
09:00 AM - 05:00 PM

Customer Reviews of Straub Hyundai

5.0
Overall Rating
(3)
Recommend: Yes (3) No (0)
Write a review: Sales | Service
sales Rating

Outstanding Teamwork

byCook_Familyon 04/16/2018

I recently purchased a new vehicle from Straub Hyundai. My Sales Professional was Evan Snodgrass. Evan worked his magic to get what my wife wanted and was very professional in all aspects of the sale. He has continued to be my Sales Professional every time I walk into the dealership. I would recommend him and Michael Kidd who worked on my paperwork to anyone interested in purchasing a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
7 Reviews
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service Rating

Continued Excellent Service

bycook_familyon 04/16/2018

I have used the service section at Straub Hyundai for four years and they have continued to work around my schedule and provide excellent service whenever I have requested. Ken has been excellent to work with and continues to be the professional that I have come to expect along with the other men working in that section of the Dealership. Thank you for your continued excellent service and working with me and my family.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding Teamwork

byCook_Familyon 04/16/2018

I recently purchased a new vehicle from Straub Hyundai. My Sales Professional was Evan Snodgrass. Evan worked his magic to get what my wife wanted and was very professional in all aspects of the sale. He has continued to be my Sales Professional every time I walk into the dealership. I would recommend him and Michael Kidd who worked on my paperwork to anyone interested in purchasing a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Cannot Say Enough Good Things

byUSF1Nutteron 12/23/2016

I can't begin to describe what a terrific experience I had dealing with Straub. What started as a simple request for info on a used car led to the best dealership experience I ever have had. Jeff Kittle stayed in touch with me, worked around my busy schedule and at no point made me feel pressure. He understood my budget and worked diligently to get me there. If you are looking for a new or used vehicle make the drive Straub, I guarantee you'll leave a happy person.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great dealership people price and experience alike

bypagirl2on 05/25/2015

I purchased a new Pilot in February and went back again this past weekend. I purchased another vehicle and leased one as well. These people,all of them,cannot be nicer and more fair. Truly your best interest is at heart. I will not purchase anywhere else again I don't think because I appreciate the way they treat everyone. Great job guys and girls!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Straub is Awesome!

bydgombaron 04/20/2015

Straub Hyundai is great. I am a loyal customer and plan to continue buying from Straub. This weekend I purchased my 3rd car from Hyundai. A 2015 Tuscon with a sorts of features - on a basic model. The transaction was fair, smooth, and quick. I love this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

This dealership Rocks!

bymustangsall007on 12/04/2014

My new car buying experience was fun, exciting and rewarding! My sales person was Evan Snodgrass and I think that he was very professional, polite and efficient. Evan went above and beyond his call of duty in making sure everything was just right for my new car purchase. I also worked with Matt Klimas who I think is a very good sales manager. He is helpful and knowledgeable. Also, Straub Hyundai plays the BEST shop music in this valley ;) I love my 2014 Hyundai Elantra Coupe! I has so many cool features and it's fun to drive! I would highly recommend checking out the new Hyundai's because they have a lot to offer in an affordable package!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Phantom Problem

bytoyjust1010on 06/22/2011

My parents purchased a 2001 Hyundai Sonata from this dealership. 6 years and 59,000 miles later, the vehicle would not make the trip from Wheeling to Weirton without breaking down once the engine would warm up. So the dealership took it in to diagnose and fix the problem because it was still covered under that wonderful 10yr/100,000 mile warranty. Well the car stranded their mechanics three times, they finally realized it was a computer that wasn't working right. However, they were not 100% certain this was the problem; so they didn't want to invest in a $3k computer if it didn't work. They decided to put a Kia Optima's computer on it to see if that would fix this phantom problem that would make the Sonata break down. After that attempt the car still broke down and the dealership practically gave up. We were stuck with a car that wouldn't make it home or even to another dealership to trade. They wanted us to purchase another Hyundai....but why would we if they couldn't fix the one we had. So the dealership gave us $500 to take it off our hands (kbb valued the car at $5,500 for trade in). The used car sales manager said that he would just whole sale it to an auction company because banks wouldn't give auto loans on a 6yr old car. So my parents in a sticky situation accepted the $500, what other choice did they have? My brother worked in the same area as this dealership. The week after this atrosity took place, he saw our car on their used car lot for $7k. My brother stopped acting like an interested customer and the salesman said this car was in mint condition, one owner and ran great. He told them that it was a lemon because it was his parents' car. Needless to say, we could have invested in a lawyer and sued the dealership, but who knows if we would have been ahead anything. So my parents bought a Toyota from Team in Steubenville and haven't looked back. I will always tell anyone interested in a Hyundai, Honda, or Nissan to look elsewhere than Straub, those [violative content deleted]

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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