Customer Reviews of Advantage Toyota
We were excited to get the call that a Tundra Pro just came in. Mark was a great salesman. He answered all our questions and was very helpful. The trade in process was easy. Everyone we encountered at Advantage was friendly and willing to go the extra mile to help us get in our new truck. Would recommend Advantage to anyone for your vehicle needs.
Excellent Customer Service
Matt Dunkle was recommended to us by friends who recently purchased a vehicle from Advantage. My daughter and I went to the dealership to look at a RAV 4 but Matt happened to be off that day so we were assisted by Drew McDaniel. He was very kind, easy to talk to and took the time to tell us about the RAV 4. Drew made the experience all about the customer. On the following Monday, I received a call from Matt Dunkle who was following up on our visit and let me know that he would be working with us moving forward. When I asked about Drew, he was kind enough to explain how the sales representatives worked which was appreciated. Matt was organized and kept me informed about the delivery of the RAV 4. He had all the paperwork ready for us on the day the car arrived. Matt was very efficient. I can go on and on about both Drew and Matt but I am sure this is not the first positive customer comment about them. The other thing that I would like to point out is their comradery. Even though Drew did all the work up front, he spoke very highly of Matt and assured us we would be well taken care of since Matt was the one who had been recommended to us by our friend. Matt said the same about Drew. Lastly, John assisted us with the finances. He was wonderful as well. Before we even got started, John thanked us for our business. He spoke highly about Advantage and how happy he was to be working there. John made the signing easy and we were done very quickly. He gave us every opportunity to ask questions. Thank you to all these gentleman who made this a wonderful customer experience!
Service with a smile
If you wAnt good sales service I recommend you visit Advantage Toyota in Barboursville WV. The sales personnel are friendly, listen to you and your needs as well as make very helpful suggestions. The employees work well together and truly work to satisfy their customers. You will not be disappointed in there assistance. By the way I can vouch for there service department too. They have serviced my vehicles for yeasts.
We loved the ease of it all. We are from out of town, but they worked with us to get a deal before we drive up. Usually buying a car is very stressful, but with the amazing help of our salesman, Matt Dunkle, we got to stay stress free. He listened and got us the best deal possible. I don’t plan on buying another vehicle unless it is here, very impressed with the service and help from everyone involved.
Great Place to Buy a New Truck!
I really appreciate that from start to finish the entire experience was friendly. Nothing ever felt forced or like someone was trying to pull a fast one on me. Appreciate the honest and open approach from all the staff on site. Especially from Matt Dunkle, he made the buying process smooth and simple.
Low pressure and a great salesman "Brandon Harless". I was looking to purchase either an all-wheel or 4-wheel drive vehicle and so I stopped by the Subaru dealer down the street and requested that they go and get the exact vehicle I wanted from another dealership and they wouldn't and tried to sell me a model I didn't want so the next day I stopped by Advantage Toyota and was treated well by Brandon and staff and so I leased a 2019 Tacoma.
The Exact Truck I Wanted
Matt Dunkle was very professional yet personable. Knowledgeable about Toyota vehicles. No pressure sales and provided clear options regarding payment options. Elmer (finance) too was professional and personable and non pressuring regarding financing and warranty options. Overall, excellent experience.
Another great experience at Advantage Toyota
This is the 4th Toyota vehicle I have purchased from Advantage Toyota and the second Tacoma I have bought from Eric Springer( my salesman). The purchase process is always easy, friendly, and I am treated like a king when I am at Advantage Toyota. It is a pleasure to purchase vehicles from Eric Springer and the staff at Advantage Toyota. Eric is always extremely knowledgeable and always willing to go the extra mile to help me and my family on our vehicle purchases. Everyone knows that Toyota vehicles have a reputation of being dependable, however what makes these purchases even better is dealing with a professional and friendly sales staff. Thank you to Eric Springer and the staff at Advantage Toyota!!
New Highlander from Advantage Toyota
Overall sells experience was awesome and peacefullfrom start to finish. Our salesman Mark Perry and finance person Elmer Dials were wonderful to work with and exceeded our expectations.