Awarded 2018

Dick Hannah Subaru

Awarded 2018
Today 08:30 AM - 08:00 PM
Closed Now
Sunday
10:00 AM - 08:00 PM
Monday
08:30 AM - 08:00 PM
Tuesday
08:30 AM - 08:00 PM
Wednesday
08:30 AM - 08:00 PM
Thursday
08:30 AM - 08:00 PM
Friday
08:30 AM - 08:00 PM
Saturday
08:30 AM - 08:00 PM

Customer Reviews of Dick Hannah Subaru

4.9
Overall Rating
(338)
Recommend: Yes (333) No (5)
Write a review: Sales | Service
sales Rating

Dick Hannah does business the right way

byRmceachin16on 11/13/2018

As a first time car buyer the staff at Dick Hannah Subaru made sure I had all the information I needed in order to make an educated purchase. They were patient and flexible with my needs, I was unintentionally needy. I can't see myself buying another car anywhere else because Dick Hannah really cares about their customers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
452 Reviews
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sales Rating

Dick Hannah does business the right way

byRmceachin16on 11/13/2018

As a first time car buyer the staff at Dick Hannah Subaru made sure I had all the information I needed in order to make an educated purchase. They were patient and flexible with my needs, I was unintentionally needy. I can't see myself buying another car anywhere else because Dick Hannah really cares about their customers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My experience

byScribbleson 11/11/2018

I want to express how surprised I was to be treated with the utmost respect from start to finish while buying my new car. Kenny and his team are the best. Because of how I was treated I am sending my sister there to buy her new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New car purchase

byRanger275_on 11/10/2018

Our Saleman Ather was so amazing!!! He went above and beyond to help us in our car buying experience. The best car buying experience I've ever had! I will recommend Ather and Dick Hannah Subaru to all of my friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2019 Forester

byhappyone13on 11/09/2018

Personnel at this location are friendly and efficient. They each made my experience easy and enjoyable. I will be using this location for my service because it is apparent to me that this store believes in great customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great place to buy your next vehicle!

byLandLDealon 11/08/2018

Ather was amazing to work with as were all of the other people who helped along the way, like Toan in financing. They not only allowed us to test drive multiple vehicles, but when we decided we really liked one particular vehicle located on another lot in a different town, they went to get it for us all in the same day! Highly recommend for their impeccable service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fabulous experience!

byHowIRoll5on 11/06/2018

Every step of the process was smooth and effortless. From Darrell Williams to Andrew Morris with the arranging the purchase of our vehicle to Chris K. in the finance department I was so incredibly pleased with how everything went. They were all polite, respectful and went out of their way to make this a positive buying experience. Would recommend them to anyone!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Our new Outback

byalhdls2018on 11/05/2018

We recently bought a 2019 Outback, we are expanding our family so we wanted a safe, reliable vehicle. We couldn't be happier with our new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Wonderful Experience

byJacobPDXon 11/03/2018

I started with an online deal, which was pretty seamless. I decided though, to just speed things up and not take up the day with the back and forth email (once we agreed on a price), to just come on it. Patriso and his manager were absolutely wonderful. No creepy back and forth 800 times. His manger came right over once we were at that final "here's the bottom line", explained the "why" and were NO PRESSURE! Patriso also KNEW HIS STUFF from being in the industry so long and didn't have that desperate I HAVE TO CLOSE THIS DEAL feeling. Here's my favorite part and I mean FAVORITE (from someone who has bought a lot of cars), I had agreed on a warranty out at the table and when I got in to finance... THERE WAS NO MORE PRESSURE!!!! No more trying to up sale you, scare tactics if you don't up sale, etc. I just went in and signed. That was it. As a car buyer, more dealerships need to take note. People HATE back and forth, they hate non-transparency, hate being treated like they "wouldn't get it" if you explained financing why's and how you're making your decisions. I truly appreciated this. They wanted to keep us fed, hydrated, comfortable. Very very pleasant experience. Also, they want me to come back and meet with someone to go over my car and give me a gas card to do it. Woot!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

I actually had fun!

bymeganbrashearon 11/03/2018

This is the third Subaru I've bought from Dick Hannah Subaru. I had a great time with John discussing my needs both in the car and financially and I left with a BEAUTIFUL perfect new Forester

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Rodney Smith is A+

byDustinEfron 10/29/2018

Picked up a brand new 19' Outback and could not be more pleased with it! Thanks to Rodney Smith for helping me out with finding the exact model to fit my needs! A great sales staff.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

10/10 would recommend

byEveretton 10/29/2018

First off, I have to thank Isaac Anderson and David (finance guy) for setting me up for success at Dick Hannah Subaru. Isaac was patient and kept me updated throughout the week (even on his days off) as I was figuring things out on my end. He was not pushy and went at my pace, which was essential. The prices drew me in, but the customer service sealed the deal. It was my first time buying a car, but I have seen the horrors of working with hardball, relentless car sales people when I went to a different dealership a few months back. I got a great deal on the vehicle and there were no hidden fees (also have seen this at other dealerships)! I am more than happy with my purchase and will definitely recommend Isaac and the rest of the folks at Dick Hannah to my friends and family. Thanks again y'all.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Friendly service

bySnakamura3714on 10/28/2018

Saad was very helpful and not pushy overall was a good experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent team at Dick Hannah SUbaru

byTheTireGuy88on 10/25/2018

Andrew, Curtis and Ammar were able to get me taken care of in a very difficult period. They worked diligently to ensure i had the best deal and put my needs first. I have bought many cars from Dick Hannah Subaru and will continue to do so for years to come!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Bassam was the best!

byRajandCCon 10/24/2018

Bassam made the over all experience the best. And Omar and Chris were co-operative and explained every step of the process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Dick Hannah Subaru Vancouver Auto Mall

byTreegirl1966on 10/24/2018

Patrick was very friendly and knowledgeable. He explained all of the process expertly. He influenced my decision to buy a new Subaru.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Zero Pressure Sales

byThomas_Oon 10/23/2018

Bassam was an absolute pleasure to purchase my certified pre-owned Outback from. Easy going demeanor, knowledgeable, no worries with me leaving the dealership and coming back a few days later to test drive and purchase a different vehicle. Gave me time and space to make my decision, which I truly appreciated. Highly recommend this dealership and Bassam!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A Great Experience

byMikeSteph1017on 10/23/2018

My fiancee and I had a great first experience at Dick Hannah Subaru. This was our first dealership (and Subaru!) experience and it surpassed our expectations. We were nervous to work with a dealership, as we have both only dealt with private parties when purchasing vehicles. Isaac was the perfect match! He was personable, genuine, easy-going, and knowledgeable. It felt like we were working with an old friend rather than a car salesman. I would absolutely recommend seeing Isaac if you're thinking of purchasing a Subaru. You will not be disappointed! The finance guy (Chris) that we signed our paperwork with was also great. He made the environment comfortable and light hearted, even though finances are a serious topic. We enjoyed his humor. Dick Hannah Subaru defied all the typical negative car dealership stereotypes and connotations. We drove away happy in a new Subaru Forester!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Amazing experience.

byDylanMiller12on 10/23/2018

Great personable salesman. He helped me every step of the way. Very professional environment,and great staff. Couldn't be happier with my purchase

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

I believe in nice

byKilomileson 10/22/2018

I went into dick Hannah Subaru about a week ago and drove off the lot with a new Subaru Impreza sport. Adam who assisted me through the whole process was great. He helped me narrow down the model I was able to purchase with the features I wanted. Adam was patient with me as he had to repeat the different features of each model multiple time, but it was clear he cared that I left with the vehicle I wanted. Which is exactly what happened. Thanks to Adam I've joined the Subaru club and I believe in nice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Patricio was excellent!!

byRedforester855on 10/15/2018

Patricio made the car buying experience as enjoyable as possible. Very knowledgeable and a straight shooter.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Easy, Helpful, Low-Pressure

byoct18newsubeon 10/15/2018

I found the car I wanted on their website and emailed to inquire - less than two hours later Erin emailed me back with a ton of detailed information and a quote on the specific vehicle I wanted. I came in a few days later to finalize everything and couldn't be more impressed. I worked with Bassam, a great guy who was very knowledgeable, understood my goals and priorities, and didn't give me the hard sell on anything I wasn't interested in. Definitely not the car-buying experience I had been dreading. If you want a new Subaru, I think this is the place to go.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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