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Thursday
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Customer Reviews of Dick Hannah Honda

4.4
Overall Rating
(36)
Recommend: Yes (31) No (5)
Write a review: Sales | Service
sales Rating

Best Experience at Dick Hannah

byBtkhnelsonon 11/22/2018

I got the pleasure of working with Alec Torres at Dick Hannah and could not be more pleased by the level of expertise, not only was Alec very easy to work I walked out of there with a brand new Honda CRV, and one happy wife! Thanks so much Alec, we will definitely be back and sending over our friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

403 Reviews
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sales Rating

Best Experience at Dick Hannah

byBtkhnelsonon 11/22/2018

I got the pleasure of working with Alec Torres at Dick Hannah and could not be more pleased by the level of expertise, not only was Alec very easy to work I walked out of there with a brand new Honda CRV, and one happy wife! Thanks so much Alec, we will definitely be back and sending over our friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Civic lease

byDannyk1973on 11/21/2018

Didn't tell me the equity amount of my trade in while negotiating, and also got more cash from me. Made me feel I got a great deal with only $300 down, but I actually had $2000 equity in my trade in. So realistically I put down $2300, but sadly i didn't get my lease payment accordingly. Cause I am only thinking there is 300 down. So always remember when negotiating, make sure they write everything down on paper in $ value. If not you loose big time.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Alec Torris was the best to work with!

byHdnelson86on 11/21/2018

Iâ'e always had an awful car shopping experience but Alec Torris at Dick Hannah Honda made the experience so smooth and easy! Highly recommend asking for him when going into Dick Hannah!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Awesome First-time Buying Experience!

bynicoled80on 11/21/2018

Shannon was amazing! She was very personable and easy to talk to. She made us feel comfortable from start to finish. She really went the extra mile to make sure we got exactly what we wanted. I would definitely refer my friends!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Kia CR-V

bydan123456on 11/16/2018

Jeff was great and took care of me extremely well. 10/10

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

FRIGGING AWESOME!!!!!!!!!!!

byMMazouron 11/14/2018

I spent a whopping 6 hours at Dick Hannah Honda dealership today, but I'll tell you something....it did not feel like it. This was my first time buying a brand new vehicle and you would think it would have been very stressful but thanks to the amazing team at this dealership it really didn't seem like it took that long at all. Areyanna Shevyakov was incredibly warm and welcoming. She was very knowledgeable and professional. She and the team were able to get me a fantastic deal on a 2018 CRV and keep the numbers within my budget. I actually had a great time today because everyone was so informative and helpful. They were able to answer all my questions and make me feel very comfortable. Thanks so much everyone! I'm so excited to be the proud owner of a 2018 Honda CRV!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Nice people

byLarmpston 11/08/2018

They performed extremely well. Mike spent a tremendous amount of time going over all the functions of our new van. The only suggestion I can offer is they should try to have all the paperwork ready to sign before the appointment although it would only save maybe 20 minutes

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Scotty Hiltz, Awesome salesperson!!!

byKajon 10/15/2018

I never write reviews but I wanted to acknowledge Scotty Hiltz as the best, most professional salesperson I have ever talked to. He was very knowledgeable, polite, and above all very easy going and pleasant to talk to. He took the time to answer all of my questions even though he knew that I was just looking and wasn’t pushy on making a sale. I was deciding between the Toyota Highlander and the Honda Pilot and ultimately went with the Pilot because of his service!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Car purchase

byHondagirl11on 10/13/2018

very friendly and helpful

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent expericne with Nick Malen

bySharronon 10/03/2018

We appreciated the sales style of Nick Malen. He was professional and listened...Everyone seemed open and friendly!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great customer service

byColts251on 09/24/2018

I had a great experience with Travis and Pavel at dick Hannah Honda when purchasing my 2019 Odessey and would definitely recommend going there to anyone looking for a great reliable vehicle

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Scott Hiltz did a great job.

byTinavesseyon 09/23/2018

We had a great experience working with Scott to purchase our new vehicle. He was very knowledgeable about the cars we were looking into. We never felt pressured or uncomfortable during the experience. He had a great personality and easy to deal with. We would definitely contact him again for our next purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Good experience

byJacobsmith7320on 09/23/2018

Overall, I was satisfied with my experience here. Had a few rough patches, but ended up finding what was going to work for me at a price range I can afford.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

OUTSTANDING!!!

byTripMomon 09/13/2018

Our experience was wonderful with Dick Hannah Honda purchasing a 2018 Pilot! I love the car!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2018 Honda CRV

byAngelaJon 09/06/2018

Working with Trevor Jollie was quick, pleasant and a painless experience!! I will be back for all my future vehicle needs and to be sure to send friends! Thanks Trevor for all your help and suggestions.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Honda civic

byPhally69on 09/01/2018

Hi Jeff Dolezal thank you so much for choosing the right car for us we like it.best experience ever

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Ask for Shannon Burris!

byBillnDebon 08/14/2018

We made the mistake of not going to Dick Hannah Honda first! But once we connected with Shannon at Dick Hannah Honda, we had a great buying experience. She listened to what we wanted and delivered exactly what we asked for. Shannon is knowledgeable and professional - so easy to work with. When it came time to sign on the dotted line, Nathan Rodeman had everything in order with no surprises. Thanks for taking care of us!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Thanks!

byHappybuyeron 07/31/2018

We had a very caring car purchase with Shannon Burris! She always makes us feel welcome and always takes us underneath her wing. (Our second purchase) Always a great experience! Rick & Angela

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent rep

byLaruevanon 07/17/2018

Had a great buying experience with Alec Torres. Was very knowledgeable and responsive to our wants and needs. Highly recommend him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

7/12/18

byzombieSalsaon 07/12/2018

Excellent experience. Reno helped me get a great vehicle for a great price. I would recommend Dick Hannah to anyone in need of a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Single Ladies Beware

byencoonson 07/06/2018

1) I was told that the extended warranty, GAP insurance, and theft protection was an extra $30 a month. When I got home and ran the numbers myself, I found out that it was actually an extra $63 a month. 2) As part of the sales agreement, I was gifted window tinting. When I got home and reviewed the paperwork, I found out that I was actually charged for this service; they just added the cost to my monthly payment. 3) All business is done out in the open, using round and high-top tables. There are no cubicles or personal space to discuss business. I felt very uncomfortable, especially since I could overhear personal information. 4) There is a strong push for optional products. Despite telling both the sales specialist and finance manager that I did not want or need these products, they tried even harder to sell them to me. 5) I was sold a car with a four-inch scratch on it. When I called the sales specialist to tell him this information, he stated that he already knew about it. My question is, why was this not disclosed to me??? Long story short, I was swindled out of thousands of dollars and sold a car with a four-inch scratch on it. I went back to the company and demanded the price I agreed on, which they reluctantly gave. They also gifted the window tinting as promised and stated they will fix the scratch free of charge. However, I hate to question whether this would have happened if I did not go alone and brought a male friend instead???

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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