Dick Hannah Dodge Chrysler Jeep Ram

Today 08:30 AM - 08:00 PM
Closed Now
Sunday
10:00 AM - 08:00 PM
Monday
08:30 AM - 08:00 PM
Tuesday
08:30 AM - 08:00 PM
Wednesday
08:30 AM - 08:00 PM
Thursday
08:30 AM - 08:00 PM
Friday
08:30 AM - 08:00 PM
Saturday
08:30 AM - 08:00 PM

Customer Reviews of Dick Hannah Dodge Chrysler Jeep Ram

4.7
Overall Rating
(156)
Recommend: Yes (147) No (9)
Write a review: Sales | Service
sales Rating

Great Costumer Service

bylangham91on 10/15/2018

My husband and I were looking for a Jeep that would help us transport our growing family. As soon as we stepped out of our car and onto the lot we were greeted by Jo. He is a great representative! We explained to him what we were looking for and he showed us the Jeep of our dreams. We did have to wait a while during the negotiations process, which is to be expected. Bit while we waited Jo offered us Pizza, waters, and coffee. He hung out with us the entire afternoon making sure we had what we needed. Everyone was great with our 4 month old son as well! Once negotiations were finalized, the paperwork was quick and painless! All the employees were kind and gracious and helped us find the vehicle we wanted at the price we needed! We will continue to do business at Dick Hannah!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
164 Reviews
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sales Rating

Great Costumer Service

bylangham91on 10/15/2018

My husband and I were looking for a Jeep that would help us transport our growing family. As soon as we stepped out of our car and onto the lot we were greeted by Jo. He is a great representative! We explained to him what we were looking for and he showed us the Jeep of our dreams. We did have to wait a while during the negotiations process, which is to be expected. Bit while we waited Jo offered us Pizza, waters, and coffee. He hung out with us the entire afternoon making sure we had what we needed. Everyone was great with our 4 month old son as well! Once negotiations were finalized, the paperwork was quick and painless! All the employees were kind and gracious and helped us find the vehicle we wanted at the price we needed! We will continue to do business at Dick Hannah!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fast friendly service

byMljanssenon 10/14/2018

Super friendly and personable Gandi was with me. I didn't feel pressured and was a pleasant experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Jeep Grand Cherokee

byWoodKayakon 10/12/2018

Third Jeep dealer visited, good selection of vehicles, salesperson Curtis took time to listen to my needs, found the best car, negotiated a fair price, then did an excellent job of explaining the operations of the car. Highly recommend the dealer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Mikella was great to work with

bykatydavis111on 10/07/2018

This was my first time buying a car and Mikella Ojeda was really great to work with. I went to the other Dick Hannah branches nearby and had a hard time getting anyone to listen to what I was looking for and be willing to work with me on my lower budget. Mikella was super friendly, easy going and willing to explain things to a first time car buyer. Her sales manager was similarily very friendly and worked hard to get me in the price and payment range that I wanted. I would definitely go back to them again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent

bykramreissulon 10/07/2018

Excellent service and efficiency with outstanding deals

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing experience!

bySevonnlukaon 10/04/2018

Thank you so much Courtney for getting my family into a bigger vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience buying a car

byLindseyWon 10/03/2018

Joe Lackey was terrific to deal with, super knowledgeable about all the different models of Jeep. He spent quite a bit of time with us, and was very friendly and patient. Would certainly send friends his way!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New truck

byTrex1963on 10/02/2018

It was a wonderful experience very professional they did not waste my time nor did I waste theirs. We had some laughs came to a financial agreement made the deal drove home a new truck. Would like to thank everybody for their help in getting this done. Thank you Rex Townsend

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Forgotten

byLockharton 09/26/2018

I had drove up into bay as the only Jeep and was confronted with my issue but then was forgot by sales lady but she was cheery and friendly which made up for it . Thank you

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

EdBurreseChallengerT/A

bySuperBeast44on 09/25/2018

Not only was all my questions were answered in a timely manner. The sales associate turned out to be good company while paperwork was being drawn up. We look forward to coming back and buying our first SRT. Gotta say thanks to Everyone evolved.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2014 durango. Citadel

by08102000on 09/24/2018

We were pleased with our service. Our salesperson Stephanie was very personable, helpful, and courteous to us. The experience we had at Dick Hannah was positive.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Experience!

byPaulaM66on 09/23/2018

I had a great experience buying my new truck! Zero pressure. Zero hassle! Naser was THE BEST! Perfect salesman matchup for my buying personality!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best experience ever!

byScatPackon 09/20/2018

We bought a new car and it was the easiest car purchase we have ever had! Thank you!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

The good and the not so good

byRashawion 09/11/2018

The sales staff lead by Sam Haddad were very hospitable and explained in detail about the car. THe financial guys were rude and not professional. The first one I went to had false information typed on my loan application including thst I received martial income and that I am retired (both of which were not mentioned in anyway way on my form) I was upset that this was written and decided to go somewhere else. I ldecided to go back because I liked the car and because th sales team spent a good effort explaining in detail about the car. The second financial guy was upset that I was reading the clauses I had to sign and when it came to the arbitration form, and while I was reading it he said abruptly it’s simple if you don’t agree to this clause you go home without a car, he repeated the sentence 4 times, all this after receiving my check for the full amount (no loan or financing). I said to him I am just reading the clause and didn’t object to anything I have the right to read what I am signing on. He said that even lawyers didn’t read that stuff. He was arrogant and ignorant at the same time. If it wasn’t for the nice sales team especially for Sam, I would have left the car and fine somewhere else. The two people I met from the finance department had zero clue on communication and customer service. I am really glad that you asked for my feedback.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Great service

byJester69on 09/09/2018

Great service

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ram 1500

byParch12on 09/08/2018

The whole process was quick and painless. Dealt with the salesperson though the whole process. I am extremely happy with the vehicle and will recommend to all my friends

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Worth the drive!

by4kravfamon 09/05/2018

I love my new Jeep Wrangler and Curtis Sprague was so helpful throughout the process!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Experience!

bybroncofan5on 09/05/2018

Naser greeted us at the door and asked what we would like to look at right away. We were able to quickly test drive a few vehicles and make a decision. He allowed us plenty of time to privately discuss our options and come to a financial decision. Naser was patient with us and worked quickly to make sure our time was well spent. He was professional and polite during the whole experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Easy, no pressure, good deal

bymichsreyeson 09/03/2018

We are always skeptic on buying cars because of all these horror stories that salespeople would always try to rip off customers, and that pricing is always based on what the customer can pay rather than what the real value of the car is. We walked in and AJ was there to help us to look for the car that we need. He is very friendly, personable and sincere and we believe that he actually made the process simple. We looked at the database to see the cars that are available based on our criteria. We never felt any pressure at all. He also played with our little girl so we can take care of the paperwork. That's a plus! He deserves a raise! :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great!!

byPhuff1961on 09/02/2018

I needed a car that day, but did not communicate that to my salesman, Peter. He got me the car I needed, in my price and payment range. 4 hours later and I drove home in a car that completely fills my needs. Thank you!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Very pleasant car-buying experience

bywhistonmanon 09/01/2018

Great transaction...terrific salesman "Erik"....quick, no-hassle experience!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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