South Tacoma Honda

Today 09:00 AM - 08:00 PM
Closed Now
Sunday
10:00 AM - 06:00 PM
Monday
09:00 AM - 08:00 PM
Tuesday
09:00 AM - 08:00 PM
Wednesday
09:00 AM - 08:00 PM
Thursday
09:00 AM - 08:00 PM
Friday
09:00 AM - 08:00 PM
Saturday
09:00 AM - 06:00 PM

Customer Reviews of South Tacoma Honda

1.0
Overall Rating
(1)
Recommend: Yes (0) No (1)
Write a review: Sales | Service
24 Reviews
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sales Rating

Unprofessional at best.

byMOshiroon 10/28/2017

I was in the process of purchasing a car when I had a highly negative interaction with a salesman who wasn’t even directly involved in the transaction! I was asking clarifying questions about the necessity of filling out a credit application when I had already squared away financing directly with my bank. He was adversarial and seemed to be mostly interested in demeaning and belittling me. He even went so far as to throw a paper at me, tell me “fine leave, I don’t care. I don’t need your business anyways.” He was also dishonest and claimed to be the manager when his card stated he’s a salesman and other employees identified him as such. He never apologized to me but other employees attempted to apologize on his behalf. He seems to have a reputation for being a complete jerk and he gets away with it. I contacted the dealership manager on Monday and haven’t heard anything back. To me, four business days is more than reasonable, especially in regards to a complaint about the professionalism of the business. I’m still infuriated and in disbelief.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Very Good Experience

byhondafan50on 08/03/2016

We were deciding between the Mazda CX-5 and the CRV EX-L. A good price on the CRV sealed the deal. Mike Porco was great. No high pressure tactics here. Mike was really friendly and helpful. Definitely recommend visiting South Tacoma Honda.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

TOP NOTCH, AS USUAL !

byfotoflyon 07/14/2016

My wife had a doctor's appt in Tacoma in the early morning and another in Gig Harbor in the mid-afternoon. Just the day prior my Odyssey's dash board alerted me that it was time for an oil change. With luck, their would be just enough time to fit in the oil change between the doctors' appts. WITHOUT AN APPT, we stopped at South Tacoma HONDA and asked if an EXPRESS oil change might be possible within our time constraints. IT WAS !!!! South Tacoma HONDA COMPLETED THE OIL CHANGE WITH TIME TO SPARE ! THANKS, EVERYONE !

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

oil change and lube job

byGigi502on 07/12/2016

Job performed within time outlined. Even got a wash on my car. Great job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Bought my 1st Car at this Dealership

byanikin77on 07/09/2016

I purchased a 2008 Lexus GS 350 used And I noticed the Breaks squeal. 1st time Brought it too there attention. And they Said they will take care of it.. this is my 3 attempt Trying too get my breaks fixed .. they never helped me out... I tried callling,leaving messages too the manager Chad Waterman.. he never got back too me... The Funny thing is I never made my 1st payment yet too the Bank and the Car is giving me Problems...I'm so pissed at these Guyz!!! For Selling me a Car That they Said ,There "USED CARS" GO THRU A Saftey INSPECTION...[non-permissible content removed] I financed a $30,000 car loan... and they just threw my out the Door!!! Such a Shady place!!! When I Get free time. I'm gonna Picket this Establishment!!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Another satisfied customer

byGaber57on 07/07/2016

A simple process as an oil change, and South Tacoma Honda treated me like family. Accurate information, timely service. Just drop the car off, walk across street for breakfast, come back, enjoy free wifi, free coffe, and free car wash. Car is done, recommendation for next visit, car delivered to door. On my way with my day! I will continue to recommend and be a returning customer..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service great price

bySkibum49on 06/29/2016

I brought in my Honda CRV for oil change. Got it back with all of the fluids topped off, the interior was vacuumed, the exterior was washed. Far and above what I expected.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Check engine light was on

byStacyHartleyon 06/28/2016

Took my 2000 accord in because the check engine light came on. My car is in good shape, but it being 16 years old when I purchased it I knew I would need to put a little $ into it. Service at South Tacoma Honda is amazing!! Shuttle service took me and my little one home and the car was ready by 8:30 am the next morning!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Awesome service

byMistyMarshallon 06/22/2016

Love how attentive their customer service reps were

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Freddy is awesome!

byJboy4444on 06/17/2016

I would totally recommend the Honda service department to friends and family. Freddy provided great customer service and went above and beyond. Thank you for a great experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Reconnection

byJOEDAKOon 06/16/2016

It was nice to see and reconnect with the dealership after a big hiatus. Also was nice to see Freddy Brown, again.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil Change

byGreenGirl8on 06/14/2016

Even though I received $7.00 off, my oil change was still $47.00 and I don't get that.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

Oil change

byDiane_B_Kon 06/02/2016

They took in my car even though there was a mix up on the day. I really appreciated how helpful and nice they were.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

4th Honda Purchased

bycyclingchefon 06/02/2016

Reggie Lopes sold us our 4th Honda last week and he is very easy to work with and make purchasing a vehicle less of a dreaded experience. He's been with S. Tacoma Honda for many years and it is easy to see why he is a valuable employee!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Always Exceeds Expectations

byCED1969on 05/23/2016

South Tacoma Honda always exceeds my expectations. The service department feels like an extension of my dad, who always made sure I was on top of my vehicle maintenance. Freddy Brown is always outstanding. I'm always treated with courtesy, friendliness, and integrity at South Tacoma Honda. I'll be in the market for a new car in the next year and the only reason I'm not shopping other vehicle makes is because I want to continue to bring my car to your dealership for service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service at South Tacoma Honda!

byrodconrhpon 05/18/2016

My experience at South Tacoma Honda has always been exceptional! This latest time for an oil and filter change on my 2012 Pilot was no exception! The service advisors are exceptional and the service excellent!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

oil service

byJennysgrandmaon 04/14/2016

Always receive excellent service. They are the best.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A DEALER LIKE FAMILY

bygegroshon 04/09/2016

Once you complete a transaction at South Tacoma Honda, you realize you've just discovered a very special dealership. Everyone on the staff goes the extra mile. They leave you feeling like you're family!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Top Notch Service

byJakeOz2on 04/06/2016

I was in and out on time. Service rep was friendly, knowledgeable, and competent. Although the car wash bay was out of service, my car was hand washed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Satisfied customer

byJodewtolon 04/05/2016

Great Service. Very prompt

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil change

byAusie92on 03/31/2016

The service was good except they didn't vacuum or wash my car

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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