Larson Volkswagen

Today 8:30 AM - 8:00 PM
Closed Now
Sunday
10:00 AM - 6:00 PM
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 8:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 8:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Larson Volkswagen

4.8
Overall Rating
(31)
Recommend: Yes (30) No (1)
Write a review: Sales | Service
sales Rating

Tiguan

bysandrad4on 06/07/2018

Brandon and all the other employees were courteous and helpful. The process of buying a new care could not have been any easier.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
38 Reviews
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service Rating

Vikram Aujla

byVikramjiton 10/03/2018

The check-in person at the Service Desk (Service Dept); Deisy was a thorough professional. She was extremely courteous and very polite. She answered all my queries in a calm and collected manner. And, her answers made sense. She did try to plus sell me. That's okay, that's part of her job description. I understand that. I had a good experience. You should definitely retain employees like her.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil change/ Detail

byTon 10/03/2018

Ease of arranging appt to my schedule. My car looked Great after Detail!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great experience with vehicle service.

byBrandinon 10/01/2018

Summer was knowledgeable, & did a great job going over the work being performed. There was no additional wait time for my vehicle, the optional shuttle service was nice.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Is There Such a Thing As An Honest Car Dealer?

byMichaelon 09/28/2018

Honesty. You could have told me the tire sensor was bad when it was not and I would have not known the difference

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

The friendliest (and prettiest) customer service reps!

byJimmyJeton 09/28/2018

Everyone was extremely nice and happy! Summer was very accommodating and explained everything very well. She made me feel welcome and let me know she was there if I needed anything or had any more questions. Great customer service! Thank you - that's rare to find these days.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Larson VW Tacoma WA

bySusanon 09/28/2018

all involved with my care have always been friendly & can answer questions I ask. Car ready when promised with bill very very close to quote

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Fixed it again

byKevinon 09/26/2018

I am very pleased with the results, and the communication that the service advisors maintained with me, Deisy & Summer were very good as well as be of America. I feel very comfortable back in my my Vw :-)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Place!!

byTimon 09/26/2018

it was easy to set up, got plenty of reminders, it was quick, cost exactly what they said and my car was cleaner than i brought it in...=-]

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent service and love the text messages

byScott_Non 09/24/2018

The service team went over and above to repair my car and make me feel welcome. I also love the ability to get updates and send notes via text message.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Customer review

byJohnon 08/29/2018

The team made me feel welcome and were patient with my request to not move forward with a deal until I had shopped around and seen what other dealerships had to offer. I came back to Larson because of the positive experience I had interacting with the team. They welcomed me back and we were able to come to terms that suited both our needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Excellent VW Dealership in Tacoma

byEdon 08/28/2018

Service advisers, excellent customer service, very clean dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Awesome

bySuzetteon 08/14/2018

fast, courteous, appropriate car care

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great experience!

byJohn_Daveyon 08/13/2018

The representative was very professional and friendly, set up clear time frame expectations for the service provided and exceeded them!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Tiguan

bysandrad4on 06/07/2018

Brandon and all the other employees were courteous and helpful. The process of buying a new care could not have been any easier.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

I have no Idea what you are talking about.

bytlchris_1216on 03/19/2018

The Staff was GREAT at what they do you have good people working for you keep up the good work.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service

byMarkTacomaon 03/17/2018

Easy check in and replacement of headlight was completed in under 1 hour. Advised the results of a complete safety check and when next service is due.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

A VERY HAPPY & CONTENT LARSON VW CUSTOMER

byuwhuskyfan1on 12/15/2017

I have been treated like a king! Annie Mueller is the best sales person I have ever worked with in the auto industry. She is kind, friendly, caring, and passionate toward customers. I also enjoyed working with Angelo Becker. Yesterday I came out to my car after a workout to a dead battery. I got a jump and then called Annie. She immediately put any worry to rest and assured me Larson Volkswagen would take immediate action and resolve whatever the problem. I brought my car (bought 6 days ago) to the dealership and Annie greeted me and introduced me to the service department personnel. They also were outstanding. Within an hour my issue was completely resolved and I am a very happy customer! I will certainly recommend Larson Volkswagen to friends and family in the market for a new or used automobile!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

service

byBrenda1963on 09/19/2017

The customer service and the speed in which my vehicle was serviced. I really enjoy dealing with this dealership. They seem to be fair and honest.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience at Larson Volkswagen

byChrisML350on 08/08/2017

Every member of the dealership we came in contact with were very friendly and the 2 vehicles we chose online from different dealerships were waiting out front for inspection. Our salesperson , Brandon was very knowledgeable and not pushy at all. Financing was also a pleasant experience with Jake. Good price on the 2013 ML 350 we purchased and extremely well maintained.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byDanette4on 07/31/2017

Very accommodating, courteous and professional. Did not have to wait very long at all for my service. And everyone in the office was very attentive to any question I had.,Very accommodating, courteous and professional. Did not have to wait very long at all for my service. And everyone in the office was very attentive to any question I had.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2017 Passat

byJohntgton 07/27/2017

I was happy with the general process of purchasing the car after seeing the internet advertisement. It was fairly quick and easy from start to finish. Your sales representative Luke was very knowledgeable and made sure that I was well taken care of.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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