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Customer Reviews of Honda of Sumner

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185 reviews
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  • new pilot service

    5 out of 5 starsby CharProu on 05/01/2017
    updated 05/15/2017

    Kathleen Speaker is excellent. She communicates well and offered to drive me home or give me a longer car when it went over two hours.
  • Good service quick and easy

    5 out of 5 starsby Meg_gust1062 on 05/03/2017
    updated 05/15/2017

    Quick easy complete information Brandon helpful and knowledgeable giving easy explanations ! Really appreciate all they do. Really glad I bought my Honda here.
  • Happy Customer

    5 out of 5 starsby kholbert on 05/03/2017
    updated 05/15/2017

    Service advisor was efficient. Car was ready in the timeframe I was given. The waiting area is clean and comfortable.
  • Oil change

    4 out of 5 starsby Jasonarnold1 on 05/02/2017
    updated 05/15/2017

    Shuttle service while I waited for my oil change was awesome and unexpected. Service was completed in a timely manner.
  • Loved our experience at Rairdon Honda of Sumner from start to finish!

    5 out of 5 starsby EBWalters on 05/15/2017

    My husband and I walked into Rairdon having just had a HORRIBLE experience purchasing a vehicle from a private seller a few days prior, and Pablo, Smurf and Carlos all made us feel at ease and comfortable with trying to find something that would work for us.
  • Honda of Sumner ~ Great Sales Staff and Management Support

    5 out of 5 starsby pugetsounddina on 05/12/2017

    First I met David Mecum about one month prior, unfortunately he is no longer with Raidon. He was a very nice young man and I would have bought with him if he were still there. Then I got to call and meet Tony Bingham, you hit the Jackpot with this guy. I have not bought a vehicle in over 18 years so this was a task like no other I am sure he has ever had. I wanted to see all my options. This meant many quotes with all the variable terms, interest etc.... We spent about 4 hours together going over everything before I left with information in hand to pull the trigger. I am very grateful for his time and his patience. I also appreciate the service man who came out to answer all of my questions that I had in regards to light bulbs, water pump and it's components as well as the coolant system. Much appreciated!
  • Great service, great products!

    5 out of 5 starsby cmdyoferrors on 04/30/2017
    updated 05/05/2017

    The staff, Rosy Mendoza, was professional and very knowledgeable. I appreciated everyone that I encountered! And everyone that met me was super polite!
  • 20170426 SERVICE

    5 out of 5 starsby Retireby55 on 04/26/2017
    updated 05/05/2017

    Very helpful, I was helped quickly and given a realistic time frame for completions. Service person was very polite. Great experience.
  • Looking for new cars !

    5 out of 5 starsby jlmichal01 on 04/29/2017

    I enjoyed looking at the Honda line of cars and then buying a Honda Pilot. The 2017 Honda Pilot is a fantastic car to drive.
  • Wonderful people

    5 out of 5 starsby Scott_458 on 04/27/2017

    Everyone is courteous and efficient. My car was completed in the time they said it would be. Thank you to all the crew.
  • Honda

    5 out of 5 starsby Sungwook on 04/10/2017
    updated 04/24/2017

    Gave me a nice customer service and good explain. Finance guy keep tried to gave me a good deal with my current situation
  • Tires

    5 out of 5 starsby Erika_olson on 04/14/2017
    updated 04/24/2017

    No solicitous hard up sell this time. However, people who need or choose to conduct loud personal or professional business on cellphones, need to leave the waiting area. This happened 3 times during 2 hours.
  • Friendly, quick, and a good price.

    5 out of 5 starsby MrFoolsDay on 04/15/2017
    updated 04/24/2017

    Quick, easy, good price, and very friendly. It was made very simple for me and I really appreciated it. I would recommend to family and friends.
  • just perfect

    5 out of 5 starsby orfapescobar on 04/16/2017
    updated 04/24/2017

    really good costumer service,waiting time was accurate and waiting area had everything i need while i wait for my car to be ready, thanks
  • No title except u require too much

    5 out of 5 starsby emilyjean16 on 04/15/2017
    updated 04/24/2017

    Prompt welcome by Jordan, took time to Answer questions at end of service( this I ,also entered in a Yelp review) rc'd a wash and vacuum at my request.. Roof had cat prints but overall looked much better.
  • good expeince

    4 out of 5 starsby crazybaker on 04/21/2017

    I like friendly people and relaxed buying experience. No pushy sales person and only had to deal with one person what was great. Using the Costco buying program no haggling over price, it was up front and honest.
  • Trustworthy Dealership! Worth the drive from up North!

    4 out of 5 starsby AlainaW on 04/08/2017
    updated 04/18/2017

    The experience was quick and easy, I didn't feel pressured at all. I was surprised that the windshield on was replaced because it had a hairline crack. I felt that I could trust getting another car without having to take it to my mechanic to check out before I bought it.
  • CRV Service

    5 out of 5 starsby Dodgeboy49 on 04/08/2017
    updated 04/18/2017

    Appreciated the courtesy car. Drop off of cars for service could start at 6am to beat traffic. Would make it easier
  • Odyssey service #1

    5 out of 5 starsby jandjnolan on 04/13/2017

    Everything from pulling in out of the weather to the amazing personal service from Brendon Collins (awesome guy BTW - I wasn't on the books but he fit me in no problem!)
  • Rairdon Honda of Sumner

    5 out of 5 starsby CheriP2 on 04/10/2017

    The staff was very helpful, friendly, knowledgeable and provided excellent service. This was my first visit and I plan to return for any future services that maybe needed.
  • owner

    5 out of 5 starsby honokaa1 on 03/28/2017
    updated 04/07/2017

    I really appreciate josh working with me regarding the transmission service and providing great customer service. I will continue to have my car worked at the Honda at Sumner. thank you.

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