BMW Seattle

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Sunday
11:00 AM - 06:00 PM
Monday
08:00 AM - 07:00 PM
Tuesday
08:00 AM - 07:00 PM
Wednesday
08:00 AM - 07:00 PM
Thursday
08:00 AM - 07:00 PM
Friday
08:00 AM - 07:00 PM
Saturday
09:00 AM - 06:00 PM

Customer Reviews of BMW Seattle

1.9
Overall Rating
(23)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
23 Reviews
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service Rating

Hyundi Driver's window switch replacement

by damints on 01/06/2018

I had a Lithia warranty on my 2012 Hyundai and the only Lithia dealer left in my area was BMW of Seattle. They diagnosed the problem and then had to order the part since it was not a BMW part. We they received the part in about two weeks ( they had to get the ok from the warranty Co.) the switch was installed to my satisfaction.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Best Dealership Around

by Cynergy on 08/29/2015

I absolutely love this dealership! I've been coming here for years and have recommended it to many people! They provide great quality service, are always friendly, and do everything they can to accommodate their customers needs and expectations.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great dealership, amazing staff!

by aprateek on 01/29/2015

I purchased a new 428i convertible from BMW Seattle. I was very satisfied with my experience, the staff was very helpful and patiently answered all the questions I had. The test drive experience was great too, and they walked me through the various features of the car in detail. They gave me a pretty sweet deal too, so I ended up buying the car from them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

by BFK4 on 09/22/2014

Good, competent service. Suzanne Fox is an excellent service consultant who has always been honest and fair with us in the service provided to our three BMW vehicles.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience at BMW Seattle

by DGRuss on 09/22/2014

Great experience buying a CPO 2012 328i at BMW Seattle. Andrew W. is a very attentive, flexible, and well prepared Sales Rep. The actual purchase experience was pretty efficient and timely despite being quite busy on a Sunday. I received a very fair trade in for my high mileage 10-year old 325xi. The service department followed up smartly to make an appt to attend to a couple of minor things that BMW Seattle committed to in making the deal. Just a real professional operation and great experience all around!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

New clutch and flywheel

by Youngspice on 09/22/2014

The dealership replaced the clutch and flywheel on my 2001 325i sedan in one day, and it runs like new again!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Five star service advisor

by alsonone on 09/21/2014

Suzanne F. has been my service adviser at BMW Seattle for eight years. She is exceptional. She listens, she communicates, she advises -- all with a pleasant expression, never rushed or disinterested. She is a pleasure to deal with. I actually look forward to seeing her when my car needs servicing. She's definitely five stars! Also, Reese, the shuttle driver is a great guy. An excellent and thoughtful driver in traffic, calm, friendly, and easy to talk to. Made the trip a pleasant experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Work In A Super Facility

by Bobba12 on 09/18/2014

Extraordinary customer service and facility!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Best service advisor ever!!

by Shellijeff on 09/15/2014

We own all brands of cars. But tony a at the Seattle BMW service is by far superior and goes the extra mile for even the smallest of appointments. Absolutely awesome!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

SEATTLE BMW ROCKS!

by eddiemark on 09/14/2014

Our kids are in college, new are new to town. We were hoping to find the same friendly, over-the-top, above-and-beyond service that we receive from our local dealership over the past 12 years. Our service advisor Tony A. was fantastic. Exceeded our expectations! Professional, understanding and extremely effective in fixing our vehicle and getting me back on the road promptly. We look forward to buying our next vehicle from Seattle BMW! Everyone was very friendly and the waiting area was extremely comfortable with coffee, soft drinks, wifi and delicious pastries! Who could ask for more??? LOL! Thank you Seattle BMW! You made quite an impression on a new Seattle family!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Advisers are professional

by LeoLei on 09/07/2014

I just did my 6,000 miles service. My experience with the adviser Joel E. was GREAT! He is very helpful and nice. If I have any questions, I will definitely find him.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great cars and great people!

by egoines on 09/01/2014

I recently leased a BMW from these fine folks. The experience was tremendously pleasant and I have a great ride to show for it. Will definitely go back for my next car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Nail in rear right tire

by nwaltner on 08/29/2014

Suzanne is the best. I recommend the tire warranty!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

BMW is beyond the car!

by namar0x0309 on 08/27/2014

The BMW in Seattle and the team is emblematic of the brand's message. I've had the pleasure of working mainly with Marta H. and she inspired me to upgrade to the latest and greatest! The pride and confidence the team emanates is a direct continuation of the BMW philosophy. That of premium service, product and experience! Until the next upgrade!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

1987 L6 Detail and Wax

by BMWL6 on 08/27/2014

David did an incredible job on cleaning and waxing my 1987 L6. I could put her in the show room across the street and rival the new cars.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great place

by terrymit on 08/10/2014

I just purchased a 2012 Toyota Camry from BMW Seattle. The shop itself is well run, the people are polite and the physical layout is clean and modern. Dale O. was the individual I worked with and he was forthcoming, willing to compromise and did a great job. it was my best car purchase experience in 40 years. Love the car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great service at BMW Seattle

by mreisinger on 01/24/2014

I have worked with Mark H. for a number of years and this my 4th BMW. I will not work with any other salesperson - he is the best, hands-down. He is smart, super responsive, provides the best customer service of any sales executive I've worked with and always goes the extra mile to assist his clients. He has even driven over to my house to pair up my car and garage. He genuinely cares about his clients and his knowledge and experience of BMW is unparalleled. I continue to recommend him to all my friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Great Experience, happy we chose Seattle BMW

by jbartlett8 on 12/31/2013

We had a fantastic experience at Seattle BMW. Exceptional service, friendly staff all around, great sales team and beautiful facility. A very big thank you to Mark H., Blake P. and Rachel O. for taking such good care of us. Because of you we will continue to be a BMW family for years to come.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

BMW Seattle Review

by ML403 on 12/12/2013

Worked with Mark H. from the Seattle BMW dealership when I purchased my car. He was very knowledgable and helpful with the whole process. Highly recommend working with Mark, I plan to work with him again for my next purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Smooth and fast

by living1 on 12/01/2013

I was able to get most of the paper work done on line so by the time I got to the dealership did a test drive, made an offer, I was out of there in one hour with a beautiful BMW at a pretty good price (should have kept playing the offer game)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2013 BMW328i

by manjunathk on 11/25/2013

I leased a new 2013 BMW 328i from Mark H. at BMW Seattle. This was easily the best car buying experience (this is my 3rd car in 4 years). Mark answered all my queries patiently and was super helpful throughout the leasing process. I would highly recomend him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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