Customer Reviews of Lynnwood Honda
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Ask for Rajeev!!
by M King on 01/28/2026
We got Rajeev as our sales person by chance and quickly realized he was the perfect match for us. He is extremely friendly and answers questions clearly without any hype. We had shopped other Honda dealerships and decided to purchase from… Lynnwood Honda because of our overall trust in the dealership and Raj.
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WOW--that was an experience like no other....
by LGray on 02/03/2026My husband, a retired nurseryman, and I, a preschool special education teacher, went into Lynnwood Honda on Friday, January 23rd and spoke with a young man named Hedra Massoud. We were very clear with Hedra that the reason that we were… there was to gather information and that we were not in a hurry to purchase a new car. We had 4 fully functioning cars and did not need to buy a car new right now but planned on doing so in the near future and were trying to get some information to make an informed decision prior to spending thousands of dollars on a vehicle. I wanted to make sure that I was getting the car I wanted. Hedra was fantastic and talked to us about the CRV Hybrid that we were interested in. We came back again on January 26th to test drive a CRV. Unsurprisingly, Hedra texted and phone a few times, as it is the way car salesmen keep you engaged. He was polite and offered to gather further information if we needed it. His promise was to make our future purchase “as easy, quick and smooth as possible”. At one point in our text thread, he asked if we wanted to make a deposit to “hold the vehicle”. We told him to sell it if he had a buyer that was interested as we were not in a hurry and could wait to find another. I then spoke with a colleague who purchased a car with the Costco discount and asked Hedra about it. He told me that he could share that “no hassle” price with me if I came into the dealership. I made a plan to come in on Friday, January 30. I told Hedra that I was not going to buy a car on Friday because I wasn’t going to commit my husband’s time to being at the meeting and was not going to purchase a vehicle without him. As it happended, my husband ended up meeting me there, but Hedra was busy with another customer so his co-worker, Rajeev “Raj” Khanna spoke with us and showed us the Costco pricing. It was an AWEFUL experience! Raj was abrupt, rude, disrespectful and dismissive. He told untruths, “You have already been here 4 times. Are you going to buy the car or not”—we had been there twice, once briefly and once to test drive. He physically stood over us as he put the invoice on the desk and used forceful, high-pressure tactics (“Are you guys going to do this. The deal won’t get better”. Are you going to commit or not?”.) When we told him that we were not going to purchase the car that day, he told us that the “offer wouldn’t be available tomorrow. Today it is raining and slow, tomorrow is Saturday and we will be busy. The offer won’t be available then.” Raj also told us that the Costco deals “change daily” so it won’t be available at this price tomorrow (we have since found out that this is not true). It was terrible. My husband and I left the dealership and, as we were re-grouping in the parking lot, I looked up and saw Raj and one of his co-workers looking out the large windows and pointing at us, smiling. Like we were fools who had done something wrong. I was confused and embarrassed by what had just taken place and was near tears. We have NEVER been treated like this when we have purchased cars previously. It is not an experience that we wish to reward by spending our hard earned money at Lynnwood Honda—sorry, Hedra….Broken CV axel and engine service done right
by John K on 01/29/20262008 Ridgeline 120K miles had a front broken CV axel that probably got mildly bent 4 years ago and I couldn’t figure out the occasional rumble at certain times. Not at all at 70mph on freeway. So finally broke after a hard launch, towed… late at night f Dropoff. They fixed it and no issues. Had them do can adjust, timing belt, all trans fluid ,oil, rear differential, transfer case. New plugs. Fair price on the work. Originally bought new from them. I usually do my own general maintenance but doing all this work outside in rain over multiple days was a hard no.Ask for Rajeev!!
by M King on 01/28/2026We got Rajeev as our sales person by chance and quickly realized he was the perfect match for us. He is extremely friendly and answers questions clearly without any hype. We had shopped other Honda dealerships and decided to purchase from… Lynnwood Honda because of our overall trust in the dealership and Raj.Thanks for your excellent repair work!
by Glm on 01/17/2026I am real happy with the service I got from Dimitri and Jose there on my blower. Glad you guys do the work. Thank you so much!They are the best!
by Joanne on 01/15/2026Although Lynnwood Honda is a two hour drive for us, it is well worth the time it takes. We had the pleasure of working with Bobby Labor, who was welcoming but never pushy. He greeted us with "How can I help you?" Once I had explained I was… looking for a CRV EX-L his next question was "Where would you like to start?". When it came to deciding on a color, I was having trouble. Without hesitation, he found three CRV's in the colors I was considering and lined them up next to each other so I could get a better look. Doing so was a huge help to me, but no easy task for him considering the size of a lot and how many cars are surrounded on all four sides by other vehicles. That is just one example of how accommodating and helpful he was. Finalizing everything back in his office also went smoothly as did the negotiations for the final price. Peter, whose last name I am sorry I don't remember, who handles the financial aspect of sales, was also very friendly and made it clear, as had Bobby, that customers are very important to them and together we would figure out a final price that worked for everyone. That is exactly what happened. I was very pleased with the outcome. We have already recommended Lynnwood Honda to a couple who is also interested in a CRV and who will also have to make the two hour drive. I want to end this with a final thought. Although we only worked with Bobby, I am guessing that all the other sales representatives take the same approach to making the customer feel valued and at home.In good hands
by Nate on 01/11/2026I felt like the sales process was seamless. Not knowing exactly what I wanted at the start I was able to find the perfect car, Kevin was fantastic and everyone I worked with was professional friendly and helpful.Used Car Assessment via an Oil Change and Rear Differential Fluid Change
by Roy Dunaway on 01/11/2026After $209 for an oil change and rear differential fluid change, the dealership provided a list of priorities to bring the 2014 Honda CRV 4WD to compliance with a 30,000 mile maintenance. Thank you Respectfully, Roy Dunsaway Everett,… WashingtonGreat Salesman! Great Dealership! Great Experience!
by Jennifer McConnell on 12/31/2025We just bought a Honda Civic Hatchback Sport from Lynnwood Honda. Steve and Keith are a dream team! This was the best sales experience purchasing a new vehicle that we have ever had. No BS. No sales tactics. A really human experience. The… thing I loved the most was that most of the people I met during our experience had worked for this dealership or Honda for 20+ years. That type of loyalty shows you how well the owners treat their employees and it that flows through to customers experience. We love our car! I can’t recommend this dealership enough.Dedicated team
by Dan on 12/31/2025I went in looking for a honda crv on Tuesday evening and i was not disappointed. The dealership was not crowded and Raj showed me whatever cars he had. He made sure i was satisfied with the deal. During car delivery he came in to prep my… car even though he was supposed to be out on vacation. The finance team also was supportive and helped me redo my contract on request the next day.Great experience at Lynnwood Honda
by Heidi B on 12/17/2025I had a great experience with Bobby at Lynnwood Honda. It was a seamless process.Easy Peasy
by Lisa on 12/12/2025They make it easy to own a Honda. Easy to get your Honda Serviced and get you on your way. They offer you a ride home or a loaner car for the day. It’s awesome!Hussain K., Product Specialist
by Terry on 12/08/2025Through the years, I have purchased several vehicles from Lynnwood Honda. Yesterday, I bought one more. It was a pleasure having Product Specialist Hussain Kayali help us find our new Honda Pilot! I highly recommend the experience!Helpful Hussain
by Margaret Cooper on 10/26/2025That they are friendly and knowledgeable. Not pushy at all so helpful.Best purchase of a pre-owned car...ever.
by Pete S on 10/29/2025Time for a second car so went looking on line. Was leaning toward a Corolla. Most ads, private and dealer, were clustered around Blue Book using age and mileage. No surprise. Looked into a few and was arranging for my favorite auto shop to… check one out. Saw the ad by Lynwood Honda. Very low miles and still priced on the same age/mileage curve as the rest. They let me test drive it pre mechanical inspection. Tires were way worn and coolant a bit low. Bottom line: new tires new water pump, new battery and the same safety inspection I would pay my garage to perform...all for the advertised "No Hassle" price. I paid cash. Ever been to one of those "other" dealers where the price requires a trade in and dealer financing? Where the cash price is like 20% higher? I even got to talk with mechanic who worked on the car and got treated like a real person. Salesman (thanks Yuhan!), and the entire staff, were helpful, polite, respectful, and no pressure. Lynnwood Honda has been around a long tme and are invested in making customers happy. When you buy a pre -owned car from them them, the price might seem average but remember, they inspect and only keep the best trade ins. Being a larger dealer they can even afford to invest, at their wholesale rates, to do some repair. Those trade ins with bigger problems go to wholesale auction and often end up on some of those "other" dealer lots. From my experience, when you average in the higher quality car that you get buying pre-owned at L.H. it is a better deal than most. P.S. I waited 10 days to write my review so it would be more objective. Final opinion is that I have no buyers remorse. I think I got top value for money spent. Car is great, and I look forward to driving it many, many miles.Lynnwood Honda dealership is excellent
by jC on 09/16/2025Excellent people to work with and friendly & knowledgeable when it comes to Honda cars & products.Great service
by Ann on 08/30/2025I’m new to this dealership. I brought my car in for servicing. I was instantly greeted even before getting to the door, and willingness to assist never stopped. Kai was my service representative and couldn’t have been more helpful. When… Kai was out to lunch, someone else was right there to ask if I needed help. And when Kai came back from lunch, he immediately notified me he’d take care of my inquiry. I’m so glad I chose Lynnwood Honda.Great job
by Chinda on 08/12/2025Quick and communicative serviceFriendly staffs
by Niki Pham on 07/29/2025Easy to works withGenerator repair
by TG on 07/16/2025Got it working at affordable price. Jose answered my questions on maintenance. Service desk was courteous and helpful. Thank youHappy Customer
by Cosmas Xenos on 07/13/2025My purchase was an absolutely pleasant experience. No hard sales tactics, took about half the time my last car buying experience did, and got a great rate from Honda. The staff were all great , especially my sales person Marvin… Rivas. If you're looking for a new Honda, do like I did and stop in to see them at Lynnwood Honda.Good Job
by Greg on 06/23/2025updated 07/01/2025Did everything they could to get to car as soon as possible
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About our dealership
Lynnwood Honda has been providing sales and service excellence ever since the halcyon days of the motorcycle era, when Honda Motor Company pleaded with their dealers to sell "the little economy car." We have since grown to one of the largest Honda dealerships in the Seattle area. We have an award winning service department and the largest parts department in the Pacific Northwest.
Fred Nelson, President, is part of a long tradition of automotive sales. His father, Stanley Nelson Sr., started Nelson Chevrolet in Ballard in 1922. Fred has been in the business since 1935. Fred's children, Erik Nelson and Wendy Nelson Popke, have followed in their father's footsteps, joining Lynnwood Honda in 1984. Stan Sr. knew then what we still practice today: provide a friendly, trustful atmosphere in which to sell and service cars and customers would reward him with their loyalty.
What sets us apart
Honda Power Equipment. Ware the only Honda Auto dealer in the state that also sells Genuine Honda Power Equipment including Generators, Lawn Mowers, Pressure Washers, Hedge Trimmers, Thatchers, Weed Wackers, and Water Pumps just to name a few
We promise a transparent, efficient and enjoyable purchase experience at a fair price which is all part of the Lynnwood Honda Difference
We love to Sponsor community organizations and events including, The Edmonds Center for the Arts, Edmonds Community College Foundation, Madrona Children's Theater, Clothes for Kids, The Edmonds 4th of July Parade and Fireworks an many more
Amenities
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Express Service