Scarff Motors

Today 9:00 AM - 7:00 PM
Closed Now
Sunday
11:00 AM - 6:00 PM
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Scarff Motors

4.7
Overall Rating
(7)
Recommend: Yes (7) No (0)
Write a review: Sales | Service
service Rating

The Best Ford Dealership in W WA

byAerostar32on 05/10/2018

Always honest, careful, & professional. This dealership is the standard that all other Ford Dealers have to measure up to. But please, please it is time to move to a larger site, and modernize. The show room is rediculously small, and the service area is completely confusing and disorganized at best. Your salesmen are great, but spread all over the place!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
43 Reviews
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service Rating

The Best Ford Dealership in W WA

byAerostar32on 05/10/2018

Always honest, careful, & professional. This dealership is the standard that all other Ford Dealers have to measure up to. But please, please it is time to move to a larger site, and modernize. The show room is rediculously small, and the service area is completely confusing and disorganized at best. Your salesmen are great, but spread all over the place!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Way to go Way Scarff

byAerostar32on 05/01/2018

Fast, friendly and efficient. See ya next time around!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Speedy resolve of my C-Max

byAerostar32on 04/30/2018

I was told they would probably not be able to get my car seen the day I brought it in, so I rented a car and received a call that afternoon that my car was ready. I was so pleased and everyone was very nice. Glad I have the premium warranty.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Way Scarff Ford in Auburn

byBobinAuburnon 01/18/2018

Always fast, fair, friendly service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

F-150 mostly proud owner

byjimno98092on 03/05/2017

The local shop technicians were very professional. Unfortunately my steering problem is still there and since there are no fault codes Ford Motor will not allow any repairs. It is annoying that anything is funky about steering and they don't do anything. The test drove it for two days and could not duplicate the problem so I guess they figure I am nuts. Something is wrong with the sweeping turn to the left on occasion and I understand it is a difficult issue to identify. But not replacing anything is a serious accident waiting to happen. I have been in the maintenance field for 30 years. Sometimes you just have to swap parts out. Steering box, power steering sensing circuit. Something. I am aware of the issue and when it acts up I steer through it. As if I lose power steering around the 11 o'clock position. My wife has not experienced it but is alert to be ready for it. She rarely drives my truck but when she does I am concerned.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Scarff Ford Service

bydgelbachon 11/30/2016

The staff at Scarff Ford are excellent. They are friendly, take time to understand the problem and offer solutions. They set realistic expectations and then often exceed them. We have been loyal Scarff Ford customers for years! We continue to buy Ford cars and trucks and have them serviced there because we know we can trust them to deliver top notch customer service!! We have moved away from Auburn but continue to drive 140 miles round trip to go to Scarff Ford. Thank you for all that you do for your clients.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Scarff FOrd oil change

byBarryThyson 11/03/2016

fast, efficient and reasonable. I wish the service department had a personality. They are rude and disinterested.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Van Repair

byAerostar32on 09/28/2016

The mechanic found the problems with the van and corrected them. It is now running great. I wish the communication as to the status of the van would have been more timely.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Honest and Upfront Service

bycrb1969on 09/26/2016

The Tundra's tires were the wrong type and our service writer notified us immediately which allowed us to promptly get them replaced. The service writer was very thorough, which we truly appreciate, and helped us get the proper type of tire for the truck. Our team members will now be more safe when driving the vehicle. The promptness of service is what we really appreciate and the honest upfront service we receive is rare so we do highly recommend Scarff Ford to all our friends and family.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ford escape

byHunter153on 09/24/2016

Thank you for such a wonderful buying experience. We love doing business at way scarf ford. So very friendly and helpful. This is the way all car dealerships should operate. Thanks again for a great car buying experience. We love our 2014 Ford Escape Titanium. Beautiful AWD SUV.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

#1 Ford dealer

byDalsoggon 07/19/2016

The experience was great. Our salesman found the exact car we wanted even though it was not on their lot. We could not be happier!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Very Satisfied Customer

byexplorer01on 07/18/2016

The servicing of my Explorer was excellent as usual, we have been customers of your dealership for atleast 40 or more years and always satisfied with sales people and the people in the service department, and we always recommend you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service as expected

byRepeatcust63on 07/11/2016

New vehicle, first oil change. In and out in an hour as usual. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Work performed

byskeleton38on 07/01/2016

It was everything I expected it to be. The staff worked with me and as far as I'm concerned they went above all expectations and took that extra step, will I continue to come back you bet I will.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Job

byRickR13on 05/20/2016

Have to admit this was my last test of your service department been there 3 times with marginal service so was going to switch but I had such a good experience with the sales side had to try one more time. But this time the service rep Rick Root was awesome with great follow-through, even the casher was friendly and efficient. All and all would rate this experience as more than satisfactory and will be back for my service needs and would be more that willing to recommend you guys specially Rick, Great Job guys.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent & prompt service.

bySomera1on 05/20/2016

Cory, in the service department, was very helpful & courteous. He gave a thorough explanation of the repairs that my '01 F350 needed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Friendly staff

bygermie99on 05/18/2016

The staff went out of their way to answer a question that wasn't part of the repair. Every concern was addressed in the first visit and everyone involved was as friendly as usual.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

First class business!

bynoonsamon 05/11/2016

Time for my 45k check up on my 2012 Escape. Was able to make appt for that Saturday, barely an hour wait while my car was serviced. Great service, friendly staff. Always a pleasure dealing with this business.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Scarff Ford Service

byGTKosueon 05/09/2016

I have always had a great experience at your dealership. The staff are helpful and friendly and the service has always been great with very competitive pricing. That is the main reason I have always had my servicing done at Scarff Ford.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

byridiculous34on 04/27/2016

I've always had a pleasant experience at Scarff Ford. This time they were especially fast and got me out of there in real good shape.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

oil change and tire replacement estimate

bymustang49on 04/25/2016

fast service no hassle customer experience. will be back for tire replacement.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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