Stohlman Subaru

Today 9:00 AM - 9:00 PM
Closed Now
Sunday
12:00 PM - 5:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Stohlman Subaru

4.6
Overall Rating
(34)
Recommend: Yes (31) No (3)
Write a review: Sales | Service
sales Rating

Great purchasing experience.

by OutbackBuyer on 06/16/2018

I just bought a new 2018 3.6R limited Outback from Stohlman Subaru after extensive email negotiation with numerous area dealers. Alex Yakovlev was courteous, responsive, and professional. He paid attention to precisely what I was asking for and ultimately came back with the best price/package combination. Anyone looking for a new Subaru should definitely include Stohlman in their search.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
53 Reviews
Sort by:
sales Rating

Great purchasing experience.

by OutbackBuyer on 06/16/2018

I just bought a new 2018 3.6R limited Outback from Stohlman Subaru after extensive email negotiation with numerous area dealers. Alex Yakovlev was courteous, responsive, and professional. He paid attention to precisely what I was asking for and ultimately came back with the best price/package combination. Anyone looking for a new Subaru should definitely include Stohlman in their search.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Alex Yakovlev

by happy4rstr on 05/31/2018

I just bought a Subaru Forester at Stohlman Automotive, and was very impressed with my salesman, Alex Yakovlev. He was very courteous, professional , and knowledgeable about the car I was buying and very helpful in answering my many questions. I give my Stohlman experience an A+!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Service

by aevargas429 on 05/30/2018

Alex was a great help in making my first car purchase. He was patient and informative and this made it very easy to make the final decision. I could not have been more pleased with how the process turned out and would definitely recommend this dealership to anyone considering a Subaru.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Purchased Crosstrek from Richard Kuenzler

by YHarashima47 on 05/23/2018

I purchased a Crosstrek from Richard in Stohlman Subaru. As I walked in, he immediately greeted us and asked us how he could help. He was respectful, and met our needs, and showed us exactly what we were looking for, without too much back and forth. Great service, and overall great staff. Would reccomend Richard to anyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent Purchase Experience

by MikeMack43 on 05/01/2018

I began my purchase online with Alex, who quickly understood my specifications. He promptly provided a price, and he located the car I purchased. He took much time going over the financing options and other purchase details. he also was very patient in going over the fine points concerning the operation of the car and its equipment. Overall, this was an excellent purchase experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Bought new Forester - Alex Yakovlev provided great service

by MikeForester15 on 04/05/2018

Just bought a 2018 Subaru Forester from Stohlman and Alex helped me out through throughout the buying process. Excellent customer service from Alex and the other employees from Stohlman (finance manager and service center). Told Alex what I was looking for and he helped me get exactly what my wife and I wanted. Very responsive with communications over several days. Second time buying a car with Stohlman Subaru, a got a good deal on the price, trade-in value and financing.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience at Stohlman Subaru

by hotmama on 04/05/2018

Everything about the transaction was smooth, and efficient. Our salesman, Jim Heiman, was superb at making process simple and he is friendly and accomodating.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great experience with Richard

by ChrisClark on 04/04/2018

Thanks to Richard, we got a sweet deal on a 2018 Crosstrek. I did not need to buy a vehicle since the early 2000s so I was hesitant going to Stohlman. Fortunately, the experience was great. Richard was friendly and accommodating throughout the whole experience. He also got us a great deal on the maintenance package since we had it on our old Forester. Overall, a great experience, would recommend Richard and Stohlman to any incoming car buyers.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Very happy with my new Forester

by Nikhita_G on 04/04/2018

My husband and I purchased a Subaru Forester from a lovely young man named Richard Kuenzler. He walked us through the whole process and was very informative. We are extremely happy with the deal Richard got us. I was feeling uneasy about buying a car, since it's a big purchase, but having Richard break down everything and letting us make our own decision, without pushing and just simply answering any questions we had really helped us feel confident in our decision. I would highly recommend Richard to anyone who is looking to buy a quality car efficiently.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Smooth car buying process with Alex Yakovlev

by Jackie_S on 04/03/2018

My husband and I knew exactly the car and features we wanted and we used the AARP and Consumer Reports car buying tools. When we received the call from Stohlman, I explained to the salesman, Alex Yakovlev, that we were shopping around for the best price. Alex gave us a great price and then spoke to the manager and the price was further reduced $200. The other dealer I called was not even able to match the price Alex offered. Alex was professional, helpful, and very knowledgeable and I would highly recommend him to anyone. In addition, the color we wanted was at their sister dealership, and Alex had the car transferred from there the same day. Also, we were able to move the car buying process along largely through email in an effort to minimize our time at the dealership since we were coming from Maryland. Since it was the end of the month and a weekend, we did have to wait for the financial department, but this couldn't be helped.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent service from Richard Kuenzler

by R_Vanderthel on 03/29/2018

I purchased a 2018 Forester from Stohlman Subary and my salesperson was Richard Kuenzler. Simple, straight, and to the point. After discussing pricing online with a few dealers, I came to this dealership because they were the highest rated online and had good customer service reviews. I finished up discussing pricing with Richard once I got here, and was out quickly. That's how car buying should be, and needless to say, I am extremely happy with the purchasing experience. Richard was a great salesman and I wish him much luck in his future endeavors!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

total rip off and scam job

by fatcatu2 on 03/26/2018

I brought my car to this dealership for an emergency repair. I was on my way to hospital and in no condition to haggle with them but I clearly stated twice that the car had just been serviced (at my home dealer), that I just wanted them to fix the one thing wrong, and that I knew everything else was in perfect working order. Instead the fixed the problem but also did an unneeded service, rotated tires change oil, changed bulbs and more -NONE OF WHICH needed to be done. After I was out of hospital and went to pick up the car I spoke with on duty service manager who adjusted the bill but still managed to only reduce it by less than $100 because he kept putting on "misc. charges" This is the single worst experience at any dealership or car repair that I have ever had.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Great car-buying experience

by CNelson on 03/20/2018

I recently bought a gently-used Subaru Forester from Stohlman Automotive in Tyson’s Corner. It was the pleasantest and least stressful experience I’ve ever had when buying a car, and special thanks go to the salesman, Richard Kuenzler, for making it easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Thanks, Alex Yakovlev! Great Salesman!

by allyyjacq on 03/09/2018

When looking to lease a new vehicle, I visited all the major dealerships in the area and Alex was by far the most knowledgeable, kind, and professional salesman I encountered. We test drove the car and he was able to answer all my questions and point out features not listed in the brochure. He was very patient in answering my questions and friendly as well! In addition to Alex providing excellent service, the Subaru Crosstrek (and Impreza) are simply amazing cars!! The EyeSight features are the best safety features available across brands in our price range and I wish it was required for everyone to have such a safe car. I'm terrified of driving and this car really makes me feel more safe and comfortable. Thanks to Alex for making this huge decision easy (and fun!) for me. It's a huge help to have someone so friendly and knowledgeable walk you through the process of choosing a new vehicle!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Car Purchase

by statman on 03/07/2018

Alex was great. He explained the car's features and answered my questions. He wasn't pushy. He was professional. Stohlman Subaru has a good reputation. I enjoyed working with the staff. i'm looking forward to driving my new Forester.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Thank you Alex

by RestonDad on 02/22/2018

I test drove cars with Alex and later wrote up the exact specs I was looking for in a 2018 Subaru Outback. I shared these with Alex as well as with a number of other dealers in the area. Alex was very professional and responsive and ultimately earned my business. I appreciated his respect for my time and after some back and forth over email agreed on all details. By the time I arrived at Stohlman in Vienna to complete the purchase I was in and out with my new Outback in a very short time. Thank you Alex.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Sales by Alex Yakovlev

by Ka3ax777 on 02/10/2018

I got an email about 0% APR for 63 months from Subaru, and Stohlman was closest to me. When I and my wife Ksenia came, we luckily got greeted by another Russian speaker Alex Yakovlev who works there as a dealer. He kindly took us around several lots and showed us everything they had, at the same time explaining some new Subaru changes because we already own a 2009 Forester. It is great but we found exactly what we wanted, a white 2018 Outback with all most of the options such as wheel arch moldings, etc. And of course we bought it with help of Alex. The only problem was the financial manager made us wait for 3 hours but that was OK as we really wanted to drive away in such nice car. Alex even gave us a free gift in the form of a cargo net.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

A Job well done. Thank you.

by jmcmuffin on 01/20/2018

Great service. Great People. I feel like I'm taking this from a Papa Johns Ad or something, but honestly... Sales rep: Richard Kuenzler was fantastic. Very knowledgeable, polite and professional. The Finance manager, Anson, was very easy going and to the point. Simply presented the options and let me make my own decisions without pushing me one way or another. The sales manager, Al Shibly, was very helpful, and if I wasn't able to reach one of them, I would get a pretty quick reply. I appreciate a job well done, and this. This is a job well done. I wish them much luck in the future, no matter what they decide to pursue, though in general; Stohlman has been and continues to be a very fine place to purchase a vehicle. I am thoroughly impressed, and would recommend this place to anyone and everyone I know.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

First time I enjoyed buying a car :)

by Jeffmaster102 on 01/05/2018

I visited Stohlman Subaru a few months ago and spoke to a younger guy named Richard who was very energetic and thorough. I had no intention of buying a car at that time, since I already had a 2010 Outback, and wanted to see what the new ones we're like. I got into a new one, and Richard went over all of the features and explained all the improvements. We went on a testdrive, and I told him I must admit.. they drive great. To which he responded that if I was interested, he could show me their current deals on the cars. I told him I wasn't interested in purchasing just yet, but I appreciate the offer. When we got in I sat down and we began talking about the car, and I mentioned that my brother just got a 2018 and loves it, which is what got me interested. So he asked me once more, and said he did not want to be pushy, but they are currently pushing very hard to meet their sales quota, and are willing to offer some great deals and they just need someone to take them. I laughed and said sure! Lets see what you got! I left with an Outback that day, and am still in love with the car. Richard was went over everything on the testdrive while cracking a joke every now and then which made the whole experience actually enjoyable compared to what you usually expect when buying a car. In terms of finance, the gentleman there was very thorough (Hasham was his name I believe) and explained everything so that I did not have any questions, but I was still out of there fairly quickly. I would definitely purchase another vehicle from ths dealership and recommend it to all my friends and family. The fact that they have the metro right next to it is also very convenient!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

A Great Experience

by LoveCars2018 on 01/02/2018

I recently purchased a Subaru Forester from Stohlman Subaru and had a really good experience. My sales associate was Alex Yakovlev, and I would highly recommend that you consider contacting Alex for your next Subaru purchase. I first contacted the dealership through my employer's "TrueCar" program. Alex responded to my enquiry and was happy to proceed at my speed. He didn't nag me or bug me with daily phone calls, but when I was ready to come in, he made himself available without any fuss. Alex proved to be a straight shooter, very personable, sincere, and importantly, very knowledgeable about the vehicles I was interested in. I came to the dealership twice, and test drove three vehicles, and Alex was very patient, spending a lot of time with me, explaining vehicle features and cost/benefits. My entire interaction with Alex was at my own pace, and he didn't once try to pressure me to make a choice that was wrong for me. I was very impressed. When I met Alex's manager, Al Shibley, I found him to also be very personable, and felt no undue pressure from him either. This "softly softly" approach was perfect for me, and definitely made me come back to this dealership to make a purchase. When it came time to negotiate a price, I showed up ready to buy and in my hand a lower offer from another dealer. Alex took the offer to his manager, and they matched the lower offer without a fuss. The entire "negotiation" took about two minutes. There were no "hidden" fees, no "fine print", no arm-twisting, and no discomfort. In a jiffy, I had a great deal, and everyone was happy. Next, Alex parked my car on his lot for 10 days until I was ready to take delivery. He then came into the dealership nearly 90 minutes BEFORE it opened for business, to release the vehicle to me and do another run through all of the systems. Alex and I spent an hour in the car going over everything and he was as patient with me at this final stage, as he was the very first time he met me. And so, as you can see, I really had a picture-perfect experience here and have nothing but good things to say. You will read one review after another saying good things about Alex, and given my experience, they are all true. I would buy another car from Alex in a heartbeat, and so should you.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Horrendous treatment by service manager

by AvoidStohlmans on 12/20/2017

I was verbally abused and humiliated by their service manager Joe Lischman, and told to ‘go elsewhere. This has to be the single worst customer experience I’ve ever encountered. There are many Subaru dealerships, highly recommend not wasting your time here.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
about our dealership
Google Map