Stohlman Subaru

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Customer Reviews of Stohlman Subaru

4.5
Overall Rating
(30)
Recommend: Yes (11) No (0)
Write a review: Sales | Service
sales Rating

Great Experience

by Jay_N on 12/08/2017

I would like to acknowledge our recent experience at Tyson's Stohlman Subaru. We worked with Jim H. and he was extremely easy going and not pushy. He took time with us and helped to make the buying experience positive. While we wanted to pay a little less for the vehicle, the financial process was transparent and allowed for us to make an informed decision. I would recommend buying or leasing your next Subaru from Stohlman Subaru in Tysons.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

30 Reviews
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sales Rating

Great Experience

by Jay_N on 12/08/2017

I would like to acknowledge our recent experience at Tyson's Stohlman Subaru. We worked with Jim H. and he was extremely easy going and not pushy. He took time with us and helped to make the buying experience positive. While we wanted to pay a little less for the vehicle, the financial process was transparent and allowed for us to make an informed decision. I would recommend buying or leasing your next Subaru from Stohlman Subaru in Tysons.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Excellent buying experience at Stohlman's

by JohnPanek on 10/30/2017

My wife and I had an excellent experience buying our Subaru Outback from salesman Alex Yakovlev at Stohman Subaru of Tysons. Selection: they have a much better inventory of cars than the other dealerships that we contacted. Honesty: Alex was very sincere throughout our visit and there was never any bait-and-switch, fine print, or hidden fees on our purchase. Service: Alex made us feel important, and not just another sale, while being very knowledgeable about all aspects of the Outback we purchased. Price: Stohlman's price was so competitive that we felt no need to continue shopping anywhere else. Alex was able to match the best price we found on the local marketplace and make our new car dream come true! Both Alex Yakovlev and Stohlman Subaru are highly

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

new car lease at Tysons Stohlman

by webbs1965 on 10/10/2017

Our experience with Sales Consultant Alex was very pleasant. Alex Yakovlev took his time explaining the Forester, took us for a test drive, understood our needs and was able to successfully get us just what we needed at a price that was most acceptable. We've had the car for five days and know we made the right choice. Alex guided us all the way. We will definitely recommend Stohlman's Tyson to our friends and encourage them to work with Alex.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great Experience

by JD_1985 on 09/16/2017

Overall great experience. Work with Alex Yakovlev and he made the process quick and easy. Great service and will recommend to others.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Honesty and Integrity Continue to be the Best Policies

by Reliabilist on 09/04/2017

With much trepidations about going to any dealership for purchasing a new car, we went to Stohlman Subaru. Out sales representative was Alex Yakolev(and his charming manager Alaa Shibly). Despite Alex's youthful looks he is eminently mature and patient. He made us feel comfortable by being totally candid and focused, gaining our trust. He responded very well to all our queries and made the car buying experience literally painless. I give him 5 stars and emphatically endorse him.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great experience at Stohlman

by skippy123 on 09/03/2017

Salesman Richard Kuenzler and Sales Manager Ryan were professional and extremely pleasant to deal with on our first Subaru. Highly recommended.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Most pleasant car buying experience ever

by peejglass on 07/17/2017

My experience at Stohlman was absolutely wonderful. Eli was the sales representative I dealt with and he was just amazing. He knew his stuff and was quite the comedian. He helped me find the perfect car, a white Impreza wagon and made the entire process seem effortless. He has since kept in contact and really made it clear that customer service is his top priority for the entire life of the car. If I ever need to buy another vehicle I hope to be able to deal with Eli again.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great help understanding my new car

by Julie on 05/26/2017

I bought a '17 Subaru Forester a few months ago. Love the car, but I couldn't get the back seat to close correctly and had an issue with the cover for the rear storage area. Being not so clever with this kind of thing, I thought I'd go by Stohlman Subaru, where I purchased the car for help. .My salesman wasn't there, but another fellow, Eli (not sure of spelling) was so kind. He said he'd be happy to help and patiently showed me how to close the seat (I didn't remember there were different positions). He adjusted the back cover and showed me a few other features he wanted to be sure I knew about. He couldn't have been nicer, and I want to thank him for his help! I've met nothing but great people at this dealership. I'm impressed!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Julio Pacheco

by CHNRO36360 on 05/22/2017

I walked into Stohlman unsure if I was yet sold on a Subaru. Julio greated us immediately and began answering any and all questions. I was between an Impreza and a Legacy, so we went over everything about each option, and test drove each one. Julio was very knowledgable and I appreciated that I never felt like I was being "sold". He provided both pros and cons and was very honest. I wound up driving off with a Legacy the following night. This was not until significantly after closing, due to paperwork with accounting and etc. Julio stayed the whole time even though he was not exactly needed at that point and he had all ready gotten the sale. That kind of service is rare in this field and does not go unnoticed!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Alan Soon

by Alan on 05/21/2017

When my wife and I walked into Stohlman Subaru yesterday (May 20th) we were met by Alan Soon. In my weeks of car shopping, I had grown weary and wary of high pressure sales people. Alanna's learned to get his point across without portraying the prototypical “car salesman.” I went beyond the stereotypical buyer personification by peppering Alan with many questions as well as spilling the hot cup of coffee he had provided me all over his desk. Alan maintained his cool and calm demeanor (along with his prowess with a mop) explaining to us not only the virtues of the Subaru, but that perhaps it might be worth waiting a few months until my current Toyota lease expired before a bought a new car. We did not leave Stohlman with a new Subaru yesterday, but we will be back to the dealership, and Alan Soon, in a few months to make that purchase. Thank you Alan Soon. Ira and Jane Mellman Washington Grove, Md

Recommend this dealer? Yes

Purchased a vehicle from this dealer? No

sales Rating

Great Car-Buying Experience

by Scott_Meg on 09/22/2016

We purchased a vehicle from Stohlman Subaru this week and I could not be more pleased with the car or the experience. We worked with Chris who was very friendly and knowledgeable about the vehicles. He kept things straightforward and helped us understand the available options. Misha was the finance rep we worked with, and she was very knowledgeable and helpful as well. Misha did a good job of explaining our options to us so that we could make an informed decision. We're glad we went to Stohlman and appreciate the staff's efforts in making it a great car-buying experience.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Best dealer I know

by karlrad on 09/29/2014

I bought my 2014 Subaru Outback 2.5i Premium, 6 speed manual transmission on August 26, 2013. Randall T is my sales rep and I can say he is the best. He has gone to lengths no car salesman went before, we did not have credit in the USA and his business manager did not want to deliver the car since we did not have a letter from the lender - we had been approved already - but finally Randall and me made it possible to drive our brand new Outback that day. I went to change the oil next day with just 33 miles, I am crazy, yes. But this is the most important oil change... So far, Carlos C has been my service rep most of the time and he is just a great guy. I get a free car wash anytime I want. Jorge at parts is very nice, gets me decent prices on parts. I only have changed oil, tire rotation and alignment in 13k miles. The car is just great, the best. The dealer is just top! I fully recommend them. Now, this is for a Subaru which does not break down constantly like a VW... Our next Outback will be a 3.6R for my wife, fully equipped.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

the old bait and switch

by cheated6 on 08/13/2013

contacted them about a used car they had online. they said it was still available. i told them i would come by the next day. before going the next day I checked their web site and called them-they again said car was still available, I show up after driving an hour and a half to be told car I wanted was sold several days ago but they had several other cars i would be interested in. I walked out after telling them what i thought of their business practices. There are car dealers who are as unethical and shady and this dealer is one of them.

Recommend this dealer? No

Purchased a vehicle from this dealer? No

Did the dealer honor all commitments made? No

sales Rating

Randall T. rocks!

by duke73 on 06/12/2013

If you're looking for an exceptional sales person, ask for Randall T. He is extremely knowledgeable, patient, and kind. He really cares about his customers. The entire experience at Stohlman was wonderful. All of the people are helpful, nice, genuine, and cool. I received an awesome deal on a brilliant car and know I will be well taken care of throughout my ownership of this car. The entire experience was fun and I highly recommend Randall and Stohlman to anyone in the market for a new car!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

2013 XV Crosstrek: Excellent Sales Experience

by peterpc2010 on 05/12/2013

I just bought my 2013 XV Crosstrek from Randall T. at Stohlman Subaru in Vienna, VA. I enjoyed working with Randall because he knew everything there is about the cars I test drove, listened to what I was looking for but, most of all, was patient with the process. Everything went smoothly and trust he wasn't going to sell me a car I wasn't going to be able to afford or like or need in the long run. I'm very happy with the process and the purchase I made.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great Dealership

by Ljhargis on 04/04/2013

I just purchased my first Subaru and I love it! We received awesome service from Richie H. and Randall T. Randall is very easy to deal with and not pushy at all. My husband and i felt very good about dealing with him. I would absolutely purchase another car from him.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? No

service Rating

Carlos - outstanding Stohlman Subaru service representative

by susieforester on 11/03/2012

I bought my Forester from Stohlman in 2006, and they have serviced it since that time. Stohlman is lucky to have seasoned service advisors - and more often than not, Carlos has been "on duty." He's knowledgeable in service, is accurate in projecting costs, and is outstanding in explaining. He's affable, has a good sense of humor, and remembers customers - all in all he projects excellent public relations for Stohlman. No wonder he's right inside the service door on the right! I find that the Stohlman Dealership looks after their employees and it shows in their customer relations. But Carlos is A-1 in my book. Thanks for the opportunity to write a review!

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

3 Subies later and loving it!

by nawambo on 06/13/2012

I have literally bought 3 Subarus from Richie Hanna at Stohlman over the past decade, a 2005 Outback XT, a 2006 STI, and a 2011 Outback. I have nothing but good things to say about him as a genuine customer focused professional. Richie has been top notch, straight speaking, and candid and honest. The dealership atmosphere allows for this courtesy and I had such a positive experience with Stohlman that I sent over several friends to explore the Subaru experience at Stohlman and several walked out with great deals. One currently has a 2013 STI on order...all have dealt with Richie at Stohlman and all have come back with positive experiences.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Be ware of this dealer

by bandiao11 on 12/15/2011

I bought a Subaru Forester 2012 recently from this dealer. Overall, I had good experiences with all the sale people during my purchase. However, be ware of their finance manager if you are going to have a loan from them, they are trying to sell many packages to you either without telling you before or misguide you. Be extremely careful before you sign your loan if you are about to have one from them.

Recommend this dealer? No

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Everything went well

by ullmanm on 11/21/2011

We purchased a new 2012 Subaru Forester base manual model a couple of weeks ago. They gave me a quote on the phone (the best price of the various prices at different dealers), then confirmed it by email, and then honored it when we bought it. I highly recommend this dealership. Richie Hanna and Brett Grist were particularly helpful, and very straightforward.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Good price

by mannings on 08/13/2011

I purchased a used spec b from this dealer. I got a very good price and they where very nice to deal with. I was able to complete the sale quickly and was very happy with my salesperson Matt eberle.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

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